Parentaler レビュー 

85
TrustScore 5段階評価の3.5

3.4

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

First issue - click "TRY NOW" and you are actually committing to buy the software. Second - it's hopeless - would not download any data either by wired connection or through iCloud Third - "useful"... もっと見る

5つ星のうち1の評価

So this company no longer seems to exist. I paid and was then taken to mSpy. I then had an email saying that mSpy had practically bought out Parentaler.

5つ星のうち5の評価

Since we started using this software, I’ve noticed some real positive changes in my son’s behavior. He’s spending less time glued to the screen and seems more focused overall. And even when he does us... もっと見る

企業が回答しました

5つ星のうち5の評価

Very useful app, but the subscription price is too high. It's quite expensive. Also, where is the offline mode? If my child's device has no data connection, the app doesn't help. Please include SMS co... もっと見る

企業情報

  1. ソフトウェア企業

当該企業による記述

Top notch parental control app for full phone monitoring. Parentaler gives a detailed overview of your child's phone and online activities. Keep monitoring of any phone remotely with full confidentiality. With Parentaler you can: ✅ Keep an eye on their online communications. ✅Block access to inappropriate or explicit content. ✅ See their location on the map and stay up-to-date on places they visit. Give your child the space to grow and learn while still being a responsible parent!


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3.4

まあまあ

TrustScore 5段階評価の3.5

85件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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この企業のTrustpilot 利用方法

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3.4

すべてのレビュー

(85)

過去12か月のレビュー数: 5

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Do Not Subscribe to Parentaler...Scam!

I subscribed today to what was supposed to be Parentaler and after payment I find out that it isn't Parentaler but Mspy. I contacted mspy to try to get a refund and they really really don't wanna give me a refund. All they did was say they had to escalate the mattrr to their billing department. I then left a message with the Parentaler people and they won't be getting back to me for two or 3 days! All of this mess took place in the time span of like 10 min. I'm not very optimistic about getting a refund. This is completely bogus! It's deceptive marketing on the part of Parentaler and bad business!!! Do not use this company. I'm so disappointed because whatever Parentaler claims to be on their site actually looks great! Too bad it seems to be an all out scam.

2024年9月19日
自発的なレビュー
Parentaler ロゴ

Parentaler からの回答

Dear Christine,

We understand your frustration and sincerely apologize for any inconvenience caused. We strive to ensure that all our charges and services are clearly stated on our website. Please turn back to our support, as we are committed to addressing your concerns and ensuring that you receive the appropriate outcome.


Thank you for bringing this to our attention.

5つ星のうち5の評価

I must admit I enjoy this app certain…

I must admit I enjoy this app certain obstacles that they need to fix like the data option and I don't have that device I cannot monitor unless I switch on that option. But I can only do that when I have the device with me sometimes I have issues connecting to the device.

2024年9月3日
5つ星のうち5の評価

Wow! Pretty Amazing

Wow! Pretty amazing and very accurate. I love that u can watch through the camera discreetly and listen to the audio as well. I love this app. It does what it says it can do. Very impressed

2024年9月2日
5つ星のうち5の評価

Very good app

Very good app. But there is need to improve in screen mirroring. It always asks to grant permission on kids device which is impossible as they are far from parents

2024年9月17日
5つ星のうち1の評価

DO NOT USE THIS IS A SCAM

DO NOT USE THIS IS A SCAM!

Doesn’t work with iPhone even though it advertises this they have taken £120 out my bank and I don’t even have any use of anything refused to refund want me to download a third party I’m trying to report to bank as fraud

2024年8月28日
自発的なレビュー
5つ星のうち1の評価

NON PROVATELO, NON ACQUISTATELO: TRUFFA!!!!

AGGIORNAMENTI AD OTTOBRE:
Dopo la loro risposta qui su trustpilot, ho scritto loro un email il 27 settembre chiedendo se fosse possibile ricevere un rimborso, perchè dopo un mese e mezzo senza ricevere risposte, avevo provveduto ad acquistare un altro parental control..non è colpa mia se non mi hanno attivato il p.c.
NESSUNA RISPOSTA.reinviato l email a più indirizzi (billing, refund, ecc.)MA PIU' RICEVUTO NE' RISPOSTE NE' TANTOMENO RISARCIMENTI!!!!!

AGGIORNAMENTI: Dopo la loro risposta di 7 giorni fa :'Purtroppo, non possiamo procedere con la tua richiesta di rimborso poiché contraddice la Politica di rimborso di mSpy. Il reparto fatturazione di mSpy approva la richiesta solo se ci sono problemi tecnici con il software, che non possiamo risolvere.'
NON C'è PIU' STATO MODO DI CONTATTARLI E NON HO PIù RICEVUTO IL SOFTWARE PER IL PARENTAL CONTROL...CREDO PORPRIO CHE SIA UNA TRUFFA E NON RIVEDR0' PIù I MIEI 126 EURO.

Ho acquistato parentaler il giorno 14 agosto, da allora non ho ancora ricevuto il link per scaricarlo.Ho inviato più messaggi (purtroppo l assistenza non esiste, c'è solo la possibilità di scrivere attraverso il form della pagine internet -.Ho ricevuto solo una risposta in cui mi chiedevano di inviare lo screen shot del pagamento, e i primi e ultimi numeri della mia carta.
Da allora più nulla, ho chiesto (sempre tramite form) di avere il rimborsso.Più nulla.
Non so come andrà a finire, ma a prescindere, un sito che vende qualcosa e che pubblicizza servizio clienti dovrebbe avere almeno un recapito telefonico o una live chat per essere contattati. Non sottoscrivetelo.
E' difficilissimo metterssi in contatto con loro e in caso di richiesta di rimbrso non si sa che fare e se verrà risarcito ( 80 euro + Iva= 126 euro x 12 mesi)

2024年8月14日
自発的なレビュー
Parentaler ロゴ

Parentaler からの回答

Cara Patrizia,

Grazie per il tuo feedback. Comprendiamo la tua frustrazione e ci scusiamo per qualsiasi inconveniente. Vorremmo chiarire che il nostro team ha tentato di assisterti e ti ha inviato nuove credenziali per utilizzare l'applicazione.

Siamo disposti a trovare un accordo sulla tua situazione in conformità con la nostra politica di rimborso. Ti invitiamo a contattarci direttamente affinché possiamo esaminare la tua richiesta e lavorare insieme verso una soluzione.

5つ星のうち5の評価

Great support!

The support team and their cooperation were exceptional; they made every effort to accommodate my requests. I'd like to extend special thanks to for there understanding and dedication. Your efforts are truly appreciated!

2024年7月9日
5つ星のうち5の評価

My children are safe

With this software I feel my children safe using the smartphone. Very nice control panel with lot of options of control. Also the customer support is great, fast communication and problem solving. 5 stars ⭐️

2024年7月12日
5つ星のうち1の評価

Parentaler is a complete scam

Parentaler is a complete scam! Parentaler site says all of what you “need” to do but as soon as you purchase, it says you purchased MSpy & not even on that website. So obviously they figured out a way to taking scamming to another level!

2024年5月29日
自発的なレビュー
5つ星のうち1の評価

This is a Scam !

Parentaler and mSpy have proven to be deeply unsatisfactory in their service delivery. Their complete absence of meaningful customer support, instead resorting to automated replies, is exasperating. Their actions indicate a deceptive scheme; promising a comprehensive package yet failing to provide even the basic capabilities equivalent to what my iPhone offers in tracking my child's phone. What's more, they painful is that they charged me three months in advance, an unmistakable sign of their fraudulent practices.

2024年4月10日
自発的なレビュー
5つ星のうち1の評価

Parentaler is connected with mSpy

9/20/24 - Update: I was told in the reply that someone contacted me regarding this problem and that I have yet to get back to them. I never received a message from them. I should be entitled to a refund, since your service never worked. Original: Parentaler is connected with mSpy, both are horrible. No customer service, just an auto bot. Never got a login or told how to install this. I am glad I didn't. I used mSpy over a year ago and it broke my sons phone because it messes with the software and can't be fixed by our provider. If I had known Parentaler was linked to them I never would have tried them. I have asked for a refund the same day, and several days since. Now it's now been a week, no contact and no refund. I will have to cancel my card just to make sure they don't hit me again for a charge. Lesson learned they are a scam.

2024年4月1日
自発的なレビュー
Parentaler ロゴ

Parentaler からの回答

Dear Jeannie,

Thank you for sharing your experience with us.

We understand your frustration and sincerely apologize for any inconvenience caused. We strive to ensure that all our services are clearly stated on our website. Our refund policies with end-user license agreements are designed to provide fair and transparent guidelines for all our customers. Our Billing Manager has already contacted you with a solution to your problem, but unfortunately, you have not responded.

Thank you for bringing this to our attention.

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