Parfumeria ロゎ
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Parfumeria レビュヌ 

129
•
TrustScore 5段階評䟡の4.5

4.4

銙氎店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Only criticism is the order took to long to arrive. I ordered a sample of Dior Sauvage and it came safely packed no complaints, I am glad however that samples are available as Sauvage is not for me i... もっず芋る

5぀星のうち3の評䟡

I ordered a product that meets my expectations, albeit by mistake I made a double order and was misled into thinking that there was only one and two products came

5぀星のうち5の評䟡

I'm really impressed by this company. You get the chance to try out some incredibly expensive perfumes and fragrances for a tiny fraction of the price of an entire bottle. My order was fulfilled... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Excellent Service. Parfumeria immediately offered refund when I queried why royal mail delivery appeared to have disappeared into a black hole. Refund processed in couple of days. Many days later orig... もっず芋る

䌁業情報

  1. 銙氎店
  2. ・
  3. 化粧品・銙氎提䟛業者

圓該䌁業による蚘述

We're one of the top websites selling perfume samples in the UK. Browse our collection of perfume samples and start your fragrance journey now. Buy fragrance samples of most popular brands including Dior, Creed, Glossier, Tom Ford, Armani, Paco Rabanne, YSL and more. Fast and free UK delivery is available.

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4.4

優良

TrustScore 5段階評䟡の4.5

129件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.4

すべおのレビュヌ

(129)

過去12か月のレビュヌ数: 19件

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5぀星のうち1の評䟡

Item already opened and used

The box the item was delivered in was already opened and unsealed, as well as crumpled and the item itself appears used (when shaking there only sounds like a lot of the product is gone).

Requested a full refund.

2024幎6月16日
自発的なレビュヌ
Parfumeria ロゎ

Parfumeria からの回答

First and foremost, we would like to state that we never had such an issue with any of our orders/customers before. We have a strict policy to successfully fulfil and deliver all orders in perfect and brand-new condition. If your statement is true, it seems like the parcel and the spray were both damaged during the transit. Again, this is something never happened before but we immediately offered to send you a replacement regardless of the situation. However, you didn’t accept the replacement and you didn’t provide us with any pictures showing the damaged product which makes the situation very suspicious. We issued a full refund to you anyway but the genuinity of your statement is very questionable.

5぀星のうち5の評䟡

Happy Customer After Delay

Having now received my purchase after a delay I can confirm that I am now pleased with what has arrived. I’m glad that I ordered the samples as there is one of them that really doesn’t appeal but then that’s just me and would possibly be very acceptable to someone else. You can’t like everything can you? Would use this site again.

2024幎1月16日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent Service

Excellent Service. Parfumeria immediately offered refund when I queried why royal mail delivery appeared to have disappeared into a black hole. Refund processed in couple of days. Many days later original package unexpectedly delivered by royal mail. Parfumeria unprompted advised I could keep the perfume samples as a gift from them so I didn't have to arrange to return them. Great Xmas spirit. Thank You.

2023幎12月20日
自発的なレビュヌ
5぀星のうち4の評䟡

Good idea to be able to try before you buy.

Good idea to be able to try before you buy. Good customer service when I had a moan about delivery times (but Christmas time so maybe I should have expected it). Hope they broaden the range! Would be great if they could build in some scent notes so you could narrow search down to certain types. I'm sure I'll use them again.

2023幎12月5日
5぀星のうち1の評䟡

I was appalled by the plastic bottle


I was appalled by the plastic bottle and the price I paid, was going to give a friend this for Christmas as a little taster rather than buying the full one! Thought it would at least look like the full bottle!!

2023幎12月1日
Parfumeria ロゎ

Parfumeria からの回答

Hi Gemma. We've already contacted you to offer you a refund but you haven't replied to us. Apparently, you rushed your purchase decision without reading what we're selling on our website. We use pictures of actual perfume bottles as the main product images so people can easily browse our collection and quickly recognise the perfume they're looking for. We do our best to manage our customer expectations by showing a picture of the plastic sample bottle we sell on each product page to make you aware that you would receive your samples in a plastic bottle. The miniature bottles are rarely manufactured by the brands so it is very hard to find them. That’s why all perfume sample websites sell the same plastic bottles we use. You will always receive a plastic bottle whichever website you order your perfume sample from. These platic atomisers are the standard across all perfume sample websites in the UK.

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