As a patient with multiple complex needs Iâve found PATCHs to be a formidable beast - However once Iâd learnt to tame it Iâve found it a quick and easy way to contact the GP surgery ( within the... ãã£ãšèŠã
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Kirkholt medical practice (the reception staff, doctors and nurses) always treats their patients with the utmost care, respect and compassion. I cannot put into words how much I have been looked after... ãã£ãšèŠã
Iâve tried a few GP practices before, but this has genuinely been the best experience Iâve had so far. The Patchs system works really well, and every time Iâve used it the practice has replied... ãã£ãšèŠã
There is need to make Patchs more user friendly like option of skip should start right after second message rather than going upto ten entry messages.
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We are an award-winning digital healthcare company. Our mission is to unite and simplify healthcare, making it more accessible to everyone â so that you can get the help you need, when you need it.
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- www.patchs.ai
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New and easy way to connect whit GPâŠ
New and easy way to connect whit GP services!Well done NHS â€ïž
I used patches and found it easy toâŠ
I used patches and found it easy to navigate and still explain my symptoms in full with clarity so the surgery can assess my medical needs. Stress free not having to keep ringing or wasting time hanging on the phone to speak to advisor.
I find the Patch System very userâŠ
I find the Patch System very user friendly and gets it to the Surgery prompt.
Worked Great This TimeâŠ
My experience on this occasion was great, very easy to use. The Doctor rang me provided care and gave me advice. Tablets were prescribed swiftly.
It started off good but now
It started off good but now, although I have ordered online, there is nothing on the system at our medical centre.
Great portal, once you get the angle of it
You are asked questions about your condition. It will help the GP.
A waste of my time
Sent a message through Patchs to book an appointment only to be told twice that there are no appointments available. What a system.....
Patches is totally not write for my 80âŠ
Patches is totally not write for my 80 year old wife who has FND and memory problems. If I am not around she will suffer rather than use it. I'm worried one day she might suffer to much and it will be the end. The surgeries response is for her to go to the surgery with her smart phone and they will help her use the app. This is no good as by the time she gets home she will have forgotten even going to the surgery. The only reason she has a smart phone is AI does it all for her but it won't interact with Patches system obviously due to privacy and security. So we are stuck
I find patches really easy to use
I find patches really easy to use . I get a quick response from my surgery every time I use the system.
I transferred from my previous Gp dueâŠ
I transferred from my previous Gp due to bad services and high turnover of staff, bad practices and since being with Ashworth St I have recieved 5 star services in every team. I cannot stress how brilliant all the doctors and staff are. The receptionists are all super helpful and put my previous GP surgery to shame. They are all so helpful, understanding and will try to help you. I am absolutely so pleased I switched to Ashworth St. my health has improved significantly since being a patient with Ashworth St. this is by far one of best Surgeries in Rochdale as recommended by many of my colleagues friends in the area. Hats off to all the lovely staff here. An excellent service you are all giving! Thank you!
Blackheath Medical Practise in the bestâŠ
Blackheath Medical Practise in the best on the Wirral I joined there 2 years ago after being with another practise for 40 years. They answer the phone within minutes you always get a same day appointment and the patches system is easy to use and easy to follow
it is easy to use /and practice usuallyâŠ
it is easy to use /and practice usually reply quickly /better than phoning at 8.00 hoping you can get through
Picton medical centre at Whetley LaneâŠ
Picton medical centre at Whetley Lane have been very understanding and shown considerable care about my illness. Doctor Awais Maqsood advice has been excellent about my health issue and I have had follow up calls from him in the last few days. I am still recovering from my illness and like to thank the surgery for their help and support. They have took urine and blood samples to find out about my illness. 5 stars. Mr Shah
Office hours only.
I thought the point of Patchs is that it's for non-urgent requests. But what's the point if it's only available during office hours. If I log in on a Saturday and it's not available. Why can't I submit my request and let someone pick it up when they're next in.
I already have the NHS and Patient Access apps. All these overlapping apps and services while other patient requirements are ignored. What a waste of money.
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