Patchs Health レビュー 2,265

Excellent customer service. Very efficient understanding and caring

So efficient.
They respond so quickly and you don’t have to wait on hold for an appointment.
So much better than the old system.

service is great but puzzled as to why i seem to have to fill in 3 messages when only one is needed

Fast, efficient and easy to use

Very effective and fast way to contact the surgery and receive a reply, normally telephone or face 2 face appointment

Excellent service provided

The process was clear, well-structured, and easy to follow. The questionnaire was thorough without being overwhelming, and it helped me clearly communicate my symptoms and concerns.

I particularly appreciated how the system guided me step by step and allowed me to express my situation in a structured and meaningful way. Overall, a very efficient and user-friendly experience.

It is easy to follow through.
Hoping it has means of following up if service has been rendered

After 10 calls explaining the difference between pre travel rabies vaccine …
Responsibility of travel clinic
And Post rabies … was bitten & needed the last shot!
Managed to speak to a Doctor ..Wariyar ..
And hopefully ordered vaccine & shot this week .

I have never been less than impressed with the speed of response to enquiries and the thoroughness with which my concerns have been dealt with.

I moved my father and myself a couple of years ago and couldn't be happier from the Doctors to the nurses and the reception staff who are amazing they have always gone above and beyond always willing to help.
I can't recommend this practice enough first class.

Never on when you need it asks you questions that are not relevant what a waste of time my mum is 86 how is she supposed to do it

I get to write all of my symptoms & include photos ahead of a consultation.
My GP gets back to me within 12hrs.

Amazing customer care and swift response. Thank you so much

Always quick to get back with an appointment or other appropriate action

I don't visit often and I'm getting used to the online system. Reception are friendly and advise clearly.

Think this is a great way to contact your GP. You are not waiting in a queue to speak to someone. It is also easy to do

Patches appointment request seems to be an excellent system

Easy to use. Good app

Always have a great experience..
Staff really kind..
Area clean..
Smooth check in system..
I’ve never been delayed..