Patchs Health レビュー 2,265

I am sorry to say that but yesterday I was sending a lot messages because my bumps itchy raised my hands, my head under hurt my on front of my face same a lot of pain the bumps going to extend more and yesterday I try to have connection with a doctor to see me but never no call me and no have any interest, Aneta after hours send me messages about medication what I was taken a lot from thre different doctors thre times and still I have but no have any effect so Sunday i was having appointment by phone whit a doctor what he insist to give me medication again what I refuse because I was trying many times medication, I was asking to make appointment for me whit a doctor because appointment what I have is on 3 March is to far and my bumps hurt me and itchy raised me and can cause more pain and infection. I DON'T UNDERSTAND WHY THE GP NO HELPING ME OUT OF ANY ISSUE OR REASONS FOR NON SERVICE.!!!!!ANETA SEND ME MESSAGES AND ASK ME WHY I RESUSE THE DOCTOR TO GIVE ME AGAIN MEDICATION???AND SHE RECOMMEND ME TO GO ON EMERGENCY ,THEY NO CARE IS EASY TO GIVE YOU MEDICATION OUT OF ANY TEST BLOOD AND OUT OF ANY TEST OF SKIN ???? I AM VERY DISAPPOINTED ABOUT THEM SERVICE WHAT S VERY 👎 !!!

Patch's service was quick and easy to use- the questions were straightforward and clear. The chat interaction was helpful in guiding the right answers to my healthcare service

Elliot Hall Medical Centre located in Hatch End, is one of the most trusted, Reliable and Professional Medical Practice I have ever come across. They are very good with same day appointment based on severity, through follow up and professional conduct.

Patches seem to work well and makes things easier to help whilst unable to get time off work

Brilliant practice at St John’s Wood medical practice 5star

This patches so amazing to use relaxed at home answering questions time to think

Bit confused with the question asked it the best I could do, thank you

The website works really good after early problems. No problem getting the help needed and not stuck in a queue

So easy to use.
It is a wonderful system for getting in touch with the surgery.
I always get a quick response from the light medical centre.

Very easy and simple

whenever I need to contact my GP I use Patchs its so convenient and fast

It's a great service and has changed my GP experience completely. It's so good for working families, as sitting in a phone queue was something I had no time for.

Whatever the outcome I know that I'm going to get a timely response. I just wish my GP surgery would read the patchs request properly as half the time the response is not what I actually asked for.

Just another AI programme taking over, the problem with this system is you can not get to see a GP, the system tries to steer you to private medical services.
It can take a long time to receive a reply from the practice, when you are worried about a problem you do not want to be typing your problems online you want to be talking to a human and feel like you are going to get the care you need.
It often diagnoses that you have some thing you do not and suggests you can get online help.
My practice only open the system at 8am in the morning and close it again later in the day, why ?
It is designed to make it look like the practice is clearing the back log of patients in a timely manner but they are not.
If I get told to make an appointment and sent a link, this will then take me to the practice booking system where 90% of the time I get a message to say they have no appointments and to keep trying, the problem is the link only lasts 7 days so if no appointments turn up you have to start all over again.
Some people are saying the system is good for repeat prescriptions but we already had that service in place running smooth before patch system so patch has not made that good.
And how are the elderly supposed to navigate this system ?

I think Patchs is great .. able to contact Newton Drive easily .. have always had a very quick response with either an appointment or advice. The repeat prescription service is excellent too.

Easy to use for repeat prescriptions and quick communication with GP reception

The practice has responded to my requests with alacrity.

Very simple service it works beautifully for me

Excellent service

I have finally got used to this system after a year and learning tips from other patients
It was easy to use rather than a phone call

It’s a good system but times out after 30mins which should be enough. But when you’ve been advised to type here all that wrong while not feeling well is tough. Sooo many questions filled fully and then at the end said timed out. Did it again with less info and said I can’t continue, maybe because of chest pains which have already been discussed in past. JUST BE QUICK AND VAGUE I SAY!