Payability ロゴ
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Payability レビュー 

475
•
TrustScore 5段階評価の4

4.1

非銀行系金融サービス
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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Ryan never showed up for our phone call. I'm glad though, because it gave me a chance to read a little more about how hard it is to cancel your account because there's no one to get a hold of. Seems... もっと見る

5つ星のうち5の評価

Managing cash when selling on Amazon can be difficult. There are times when a two-week pay period is a challenge. Payability allows you to access your money quicker if needed, and with their new Vis... もっと見る

5つ星のうち5の評価

Payability is the best choice for Amazon sellers. Payability is the only way for sellers to sell on Amazon effectively. I couldn't imagine doing business on Amazon without payability giving me my m... もっと見る

5つ星のうち5の評価

Great experience so far, as an international seller we constantly have funds stuck in reserve, so payability has provided a great solution to our cash flow. Nice to see some funds coming on a daily ba... もっと見る

企業情報

  1. 非銀行系金融サービス
  2. 金融コンサルタント

さまざまな外部ソースから提供された情報

Payability provides fast, flexible funding to online sellers based on their marketplace sales history. We help businesses grow faster by providing the capital they need to buy larger inventory purchases, spend big on advertising, and operate their business. We also offer accelerated next-day payouts to sellers using marketplaces like Amazon that usually take weeks to pay sellers. So far, we've provided over $3 billion to eCommerce entrepreneurs. As we continue to grow as a company, we're focused on expanding to new marketplaces and offering a larger variety of flexible funding products.

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4.1

ほぼ満足

TrustScore 5段階評価の4

475件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 25％に回答しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(475)

過去12か月のレビュー数: 6件

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5つ星のうち1の評価

So many bad reviews and critics…

I am taking a course for Amazon Seller and have had the opportunity to hear many experiences about issues and solutions and noticed that many of the critics of users were related to their bad experiences with Payability because of hidden conditions and high fees. They all pointed that the fees were even charged directly from your Amazon account and sometimes the charge was even higher than what you were suppose to pay back. I hope nobody takes the risk with them.

2024年10月15日
自発的なレビュー
Payability ロゴ

Payability からの回答

Hi Adrian,
Thank you for your feedback. We want to clarify that the experiences you mentioned do not reflect our practices. It’s important to note that you are not a Payability customer, and have never had an account with us, so we’d like to correct some misconceptions:

No Hidden Fees: All of our fees and terms are fully transparent and clearly communicated from the start. There is a simple and completely optional transfer fee. That is the only fee we may charge.

No Amazon Account Deductions: We never charge fees directly from Amazon accounts. All payments are processed through the Payability platform.


If you have any questions or would like to learn more, feel free to reach out. We're always happy to help clarify.

Megan Nelson
Director Of Customer Experience
Megann@payability.com

5つ星のうち4の評価

Great Customer Service, Good Product Service

First of all, Chris was awesome to work with. Great customer service and very helpful.
Our company previously used Payability when the fees were based on gross sales and had a negative experience with this. But it appears Payability has worked the kinks out with that. They now only take a fee on your net payout, and only when you take a payout. This is a huge improvement.
We didn’t get the starting rate that we were hoping to get, but were told that with time we can review our account to get closer to our target fee.
We’ll be happy to revise our review if we’re able to make progress by way of our fee for our payouts, but otherwise great experience.
It seems like Payability has taken into account some of the previous problems related to the overall fee being taken out, and has worked to resolve that.
Will make sure to update as we re-do our membership with Payability, but so far so good. And again, very happy with the customer service provided by Chris.

2024年9月11日
自発的なレビュー
5つ星のうち1の評価

They ask for intrusive information and…

They ask for intrusive information and string you along like they’re going to approve you, then at the very end tell you, no sorry you have to be 50% fba in order to use our services. Don’t you think that would be one of the first things they ask from you if it’s that much of a deal breaker? Thanks for wasting my time.

2024年4月12日
自発的なレビュー
Payability ロゴ

Payability からの回答

Hi Drea,
We regret any inconvenience experienced during the application process. Our priority is to ensure a seamless experience by providing clear and transparent information.

Please understand that we require your marketplace information to assess your eligibility for financing, as we do not conduct credit checks. This information allows us to accurately determine your suitability for our services. Eligibility may vary based on your fulfillment type, and we can only ascertain this upon reviewing your marketplace details.

Should you have any further inquiries or concerns, please don't hesitate to contact me directly at Megann@payability.com.

Best,
Megan
Director of Customer Experience

5つ星のうち2の評価

I think most of the 5 star reviews here…

I think most of the 5 star reviews here are fake or incentivized. The only positive is that once you stop "working" with/for payability, you appreciate every penny you get directly from amazon AND learn to manage your finances on a normal bi-weekly schedule :) I gave it two stars because customer service was nice and worked quickly, but there were way too many stressful issues and the fees are not worth it in the end. They should integrate themselves more into amazon's portal and lower the fees because it's all automated.

2024年4月7日
自発的なレビュー
Payability ロゴ

Payability からの回答

Hi Lee,
Thank you for taking the time to share your feedback with us. I'm sorry to hear about the challenges you've experienced and appreciate your honest insights.

We're always striving to improve our services, and your feedback helps us understand areas where we can enhance the customer experience. While we aim to provide valuable solutions to our clients, we understand that our services may not be the best fit for everyone.

I'm glad to hear that you found our customer service team helpful and responsive. We're committed to providing excellent support to all our clients, and I'm pleased to hear that we met your expectations in this regard.

I was unable to find any active account for you but would love the opportunity to speak with you and make things right! You can contact me directly at Megann@payability.com and I will personally work to make sure you leave with a better experience.

Talk soon!
Megan
Director of Customer Experience

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