Payability レビュー 

475
TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Ryan never showed up for our phone call. I'm glad though, because it gave me a chance to read a little more about how hard it is to cancel your account because there's no one to get a hold of. Seems... もっと見る

5つ星のうち5の評価

Managing cash when selling on Amazon can be difficult. There are times when a two-week pay period is a challenge. Payability allows you to access your money quicker if needed, and with their new Vis... もっと見る

5つ星のうち5の評価

Payability is the best choice for Amazon sellers. Payability is the only way for sellers to sell on Amazon effectively. I couldn't imagine doing business on Amazon without payability giving me my m... もっと見る

5つ星のうち5の評価

Great experience so far, as an international seller we constantly have funds stuck in reserve, so payability has provided a great solution to our cash flow. Nice to see some funds coming on a daily ba... もっと見る

企業情報

  1. 非銀行系金融サービス
  2. 金融コンサルタント

さまざまな外部ソースから提供された情報

Payability provides fast, flexible funding to online sellers based on their marketplace sales history. We help businesses grow faster by providing the capital they need to buy larger inventory purchases, spend big on advertising, and operate their business. We also offer accelerated next-day payouts to sellers using marketplaces like Amazon that usually take weeks to pay sellers. So far, we've provided over $3 billion to eCommerce entrepreneurs. As we continue to grow as a company, we're focused on expanding to new marketplaces and offering a larger variety of flexible funding products.


連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

475件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 25%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(475)

過去12か月のレビュー数: 6

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

This is an awesome funding source

This is an awesome funding source! My onboarding specialist Christopher Ortiz was knowledgeable and proficient in this process and made this a seamless transition to get me funded the same day for my e-commerce business. I would definitely recommend Payability to anyone who is looking to take their e-commerce business to the next level.

2022年6月22日
自発的なレビュー
5つ星のうち1の評価

I never understood the charges the fees…

I never understood the charges the fees are very shady they said one thing then it does not add up . Just confusing

2022年5月20日
Payability ロゴ

Payability からの回答

Hi Leandro,
I tried to reach out to you directly several times since you left this feedback regarding the Payability fee structure however I have not heard back from you. I am confident if we are able to touch base and go over your account in detail I can clear up anything on your account that is confusing to you. You can reach me directly at megann@payability.com and we can set up a date and time that works best for you to go over your account.

Looking forward to hearing from you soon!

Best,
Megan
Head of Customer Experience

5つ星のうち5の評価

Payability was the best business decision I’ve ever made.

First off I’ve been on payability for around 4 months now and it has literally changed my personal and business finances in every positive way possible which is KEY to growing my business. I got suspended because I downgraded my amazon account to individual because Amazon mx and amazon ca were somehow putting my listings on their site and charging me ridiculous amounts of money and I didn’t get a single sale from any of the 2 listings on mx and 1 on
ca. Just for example mx charged me around $200 in $26.82 increments and they were charging me every 48 hours. I caught it, called 20 amazon customer service workers at least and not one could help me get my money back or make it to where mx or ca could never do this again so I downgraded and it reset my user permissions and everything on Amazon almost. Me and (Megan Nelson) worked for 3 days to figure it all out and get me back on payability and she was amazingly helpful and patient. The best customer service person I’ve ever dealt with and it’s not even close. I’m sorry if you get swamped with requests for you after people read this but you were seriously wonderful and I wouldn’t have figured all this out without you. IN CONCLUSION, PAYABILITY AND THEIR CUSTOMER SERVICE ARE TOP NOTCH AND I HIGHLY RECOMMEND THEM. Also don’t downgrade your amazon account from professional to individual without talking to payability first because IT WILL 100% RESET YOUR USER PERMISSIONS AND THEY’LL HAVE TO SUSPEND YOU THINKING YOU DON’T WANT TO PAY THEM BACK haha.

2022年5月12日
5つ星のうち4の評価

Coming to defend

Coming to defend. I just read a review by a person that never was approved and just based the review on other bad reviews he/she had found.
I’m with Payability since 2/22 and couldn’t have survived the Amazon spring rush this year without it. I purchase my inventory pretty much daily from local sources and have no credit accounts with any of them, also need to restock shipping supplies weekly.
After I received the credit card supplied by Payability, no more need for money transfer.
The numbers provided are at first a little confusing but eventually I caught on to it. A direct connection to quickbooks would be helpful and it took some doing to import the provided file exports.
All in all I am a very happy customer,
The daily cash flow is more real than last year’s biweekly Amazon’s money surges with inevitable disappointments when the outstanding bills became due.

2022年4月23日
自発的なレビュー
5つ星のうち3の評価

It’s not that informative on the funds…

It’s not that informative on the funds and balance taken and fees. The app is nothing but basic. It’s scary letting the site get 100% access to everything on your FBA account even though they say they won’t do anything. I wish the person that signs you up was helpful at all times. The person that signs you up texts you constantly but after it’s done they don’t seem to care to help much afterwards and you get told to contact someone else. It’s half ass customer service and it’s tough letting someone mess with your money and get the dissatisfaction.

2022年4月23日
Payability ロゴ

Payability からの回答

Hi Meryl,
Thank you for taking the time to submit your feedback. I will pass along each observation to the appropriate team here at Payability.

Addressing your first concern, our Payability app currently offers the basic information you would need to do a quick check on your Payability account while on the go. That said, you are totally right, it could certainly be more robust to include all of the functionality that is included on the web browser. We will work to update our application as soon as possible!

In regards to your concerns surrounding marketplace access, we understand how it can be worrisome to provide a business viewing access to your store. Since Payability is providing you financing and we do all of our underwriting within the marketplace we're reviewing, we need to be able to understand who we're working with and the overall health of the account. Things like advertising spend, Amazon loans, etc are important to us because we need to know what funds are being paid to Amazon from what we advance to you. In the agreement, it states we'll never make any changes or edits to your account so you're completely protected there.

As the Manager of the Customer Experience Team here, I take the feedback regarding your interactions with our Sales and Support Teams here extremely seriously and want to address these concerns directly. I would love the opportunity to speak with you so you can provide me with more details as to where we may have gone wrong and how I can make it right! I left you a voicemail and emailed you this week to set up time to speak. I am confident that if we can go over your account together, and your concerns in detail, you will feel a lot more comfortable moving forward with using our services. Feel free to email me directly as well, megann@payability.com.

Looking forward to hearing from you soon!
Best,
Megan
Head of Customer Experience

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