Fantastic service, amazing quality carpet and underlay very happy, the self employed fitters went above and beyond absolutely love my new stairs and landing carpet. The advisor Angie that helped me,... もっと見る
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I was recommended this company by a friend and they didn’t disappoint. I had carpets and blinds fitted. The guys were great. The carpet fitted in just over 1 week and the blinds within 3. Fantastic... もっと見る
Was expecting the floor to be delivered and installed, emptied all rooms ready & they didn’t book in my installation so im left with empty rooms and packs of flooring Cant get hold of anyone to find... もっと見る
Really happy with the service from start to finish! The team were friendly, helpful and professional, and the carpet looks absolutely lovely. The quality is great and it has completely transformed the... もっと見る
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企業情報
当該企業による記述
Proudly operating since 2015, Pay Weekly Carpets is a nationwide, family owned business. With huge expansion, we now cover almost all UK mainland postcodes, with multiple offices and warehouses across each country. Our head office is based in Keighley, West Yorkshire and we have additional premises in Dundee, Birkenhead, Bradford, Hull, Colchester, Swindon and Belfast. What started as just affordable carpets and vinyl's, now includes a huge range of flooring products, made to measure blinds, furniture, electrical items, appliances, garden furniture, artificial grass and much more! We're immensely proud to be the original and largest Pay Weekly provider in the UK. You can find us registered on the FCA website for further peace of mind. As always, we're committed to making home improvements affordable and accessible to all. That's why all our flooring and blinds products are available with no credit checks needed and no interest fees added. All repayment plans for flooring and blinds are over 36 weeks with our super easy in house credit, with payments starting from as little as just £10 per week. You can find real reviews and real customer photos on our social media pages and we're always on hand to help, whether that's through social media, email or phone. You can ask us anything at any time.
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 53%に回答しています
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Completely disgraceful fitting.
Completely disgraceful fitting.
A child could have done better.
Not acceptable on any account.
Short cuts , long cuts tucked into corners.

Pay Weekly Carpets Ltd からの回答
The filters were outstanding and the…
The filters were outstanding and the job was done fast and cleanliness was kept

Pay Weekly Carpets Ltd からの回答
I was amazed with the service I got
I was amazed with the service I got, and how quick it was layer. The quality is outstanding. Thank you for being amazing.

Pay Weekly Carpets Ltd からの回答
I had no problem with anything
I had no problem with anything, everything went smoothly and the fitting. Carpet has been laid perfect with underlay. Great company will recommend and use again

Pay Weekly Carpets Ltd からの回答
Great communication throughout and done…
Great communication throughout and done a very good job.

Pay Weekly Carpets Ltd からの回答
Really good quality carpet
Really good quality carpet, installer was very professional and courteous, installation was very done efficiently.

Pay Weekly Carpets Ltd からの回答
Lovely carpets installed
Lovely carpets installed. Men turned up roughly when they were supposed to but worked on until it was all done. Just know that scraps wont be taken i didnt see that on the website and had a surprise on the day ( it is on there though) but wasnt too much of an issue. Overall easy to organise, and ended up with a lovely product.

Pay Weekly Carpets Ltd からの回答
Was given a mouldy carpet
Was given a mouldy carpet; they took over a month to come and look at it refused to take it & refit because conveniently the whole range is out of stock? I paid off 90% of the carpet before having it fitted they have refused to refit and refuse to answer an emails about some sort of refund! Manchester area do not use

Pay Weekly Carpets Ltd からの回答
Only thing that needs improvement
It took 6 weeks for Carpet to be delivered and fitted. I had one date cancelled and rebooked. There was not a lot of communication during the wait which worried me slightly.
Now delivered and fitted so my 15month old is able to crawl around safely. I love the quality and colour. Only thing to improve is the customer service between Order and Payment until the delivery. I would recommend and use the service again.
0 stars
⭐ 1 Star
I would strongly advise people to think twice before using Pay Weekly Carpets based on my experience.
The fitters recommended by the company caused damage to my floors during the fitting. They also brought the wrong flooring, failed to supply the required door bars, and took away a significant amount of my flooring without returning what I had specifically asked to have returned.
Unfortunately, my experience with the office/customer service was just as disappointing. I found the communication and customer service extremely poor, and I did not feel that my concerns were dealt with properly or that the situation was resolved satisfactorily.
What should have been a straightforward flooring installation turned into a very stressful and frustrating experience, with damage to my property, incorrect materials, missing items and flooring that was taken away.
I would expect a company to take responsibility when things go wrong and to properly address a customer's concerns. Sadly, that has not been my experience with Pay Weekly Carpets.
I hope the company takes this feedback seriously and reviews both the standard of the fitters they recommend and the way customer complaints are handled.
The measurements where wrong on our…
The measurements where wrong on our carpel for the bedroom. The carpet was smaller.
So had to wait 2/3 weeks on the right measured carpet getting delivered.
Apart from that the service was good. A nice good quality carpet.
It would be beneficial. To have a more better time slot rather than 8-6pm.
Twice this happened to us. Maybe a better service if you say morning or afternoon. Instead of getting a call. 15 minutes before they arrive. Leaving someone sitting in the house all day.
On two occasions. Isn’t great.
Especially seen as we had to wait 2 days in for the same carpet and room. And never got fitting till after 4pm.
Quick and easy installation
Quick and easy installation, only took 1 hour for a very large room, very friendly guy also, I forgot his name but he made me and my dad feel comfortable

Pay Weekly Carpets Ltd からの回答
Fantastic company
Really happy with the service from start to finish! The team were friendly, helpful and professional, and the carpet looks absolutely lovely. The quality is great and it has completely transformed the room. Everything was done efficiently and to a really high standard. I would definitely recommend this company to anyone looking for new carpets. I’ll definitely be using them again!

Pay Weekly Carpets Ltd からの回答
Was supposed to have carpets fitted on…
Was supposed to have carpets fitted on stairs and landing yesterday, fitter came and after having a look said he hasn’t been supplied with enough carpet to do the job. Tried to get hold of head office and the lines just ringing out! Won’t be using again!

Pay Weekly Carpets Ltd からの回答
Great service highly recommend
Great service highly recommend. Fitters so respectful and done very quickly. Arrived on time, I’m very happt

Pay Weekly Carpets Ltd からの回答
Excellent service
I have been with pay weekly for years and I am so happy with my carpets what was fitted today the carpet fitter Paul and his friend was so polite and funny I would say they are the best fitters I have so far and I personally only have them doing my carpets as they know what they are doing and other fitters I have don’t seem to be friendly and not very talkative they just want to rush the job and get out etc and not do a good job but who ever getting there carpets done etc I would recommend Paul and I am a very happy customer 😊

Pay Weekly Carpets Ltd からの回答
Really good payment scheme
Really good payment scheme, cheap and affordable weekly payments, carpet installed within a few weeks and the workman was really good and did it within a few hours and to perfection.

Pay Weekly Carpets Ltd からの回答
5* service
Absolutely fantastic service. Friendly and helpful. Great quality products fitted to perfection. Very highly recommended.

Pay Weekly Carpets Ltd からの回答
The floor looks beautiful and it was…
The floor looks beautiful and it was delivered on time.

Pay Weekly Carpets Ltd からの回答
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