The Pensions Ombudsman レビュー 

Had a poor and slow experience where Legal and General had taken months to provide me with information in order to retire. I retired 3 months late as a result. The Ombudsman did not find in my favour despite clearly demonstrable mistakes and delays. I get the impression that the Ombudsman is toothless and leans towards the business side. Extremely disappointed.

Total waste of complainants time and energy. Ombudsman claims it is independent and impartial but is fully funded by pensions industry. My complaint against Standard Life for withholding payment of my wife's pension was immediately brushed off by SL (the company does not have a proper complaints handling procedure) directing us to the Ombudsman instead. It then dragged the matter out over 5 months with nonsense requests for further data until we almost lost the will to live and gave up disgusted. Avoid the Pensions Ombudsman at all cost. Pensioners badly need a statutory independent regulator.

Completely useless.
A waste of taxpayers money.
Took them 3 months to send an email.
The company they were supposed to be investigating (For basically theft.) but as the company they wer supposed to be investigating are linked to the government they said that the government is basically allowed to steal your money and give it to a company that will not return your money until you retire.

Shockingly shoddy service. This organisation seem to have limited resources and limited interest in securing redress for individuals whose pensions contributions have been withheld by unscrupulous employers. Beware your employer may simply not pay your contributions into your pension account and the pension provider and pension regulator will do nothing to protect you. Your only port of call is the Pensions Ombudsman who will then avoid action for months waiting for you to lose the will to keep chasing. I have little to no confidence I or the many other employees whose accounts have been defrauded will ever get paid. Not a lot of money in question but infuriating that it can be stolen with no protection from various state funded organisations that purport to do just that; The pensions Ombudsman, The Pension Advisory Service, The Pensions Regulator; none of them can speak to each other or retrieve the employees money it seems.