PetSafe® Brand レビュー 

Per ora pessima esperienza. NON CONSIGLIATO. Per essere sicuro del ricambio scrivo via sito al servizio clienti e nel giro di un'ora mi rispondono. Purtroppo mi danno un'indicazione sbagliata io acquisto tranquillo e quando arriva il ricambio verifico che non è compatibile con la mia porta. Da qualche giorno sto provando a contattare il servizio clienti con email diretta e attraverso il sito. NIENTE NON RISPONDONO. PIU' SCORRETTI DIFFICILE. Sembrano anche in mala fede infatti se fai ordine rispondono subito altrimenti proprio non ti "filano".

Ground fence gekocht.... Slechtste koop ooit . Halsband reageert te traag en hond is de grondkabel al over bij lopen! Staat ingesteld op 5 meter voor draad !!!! Echte brol. Dan maar terug naar Gallagher!

A probe fell off somewhere. The offshore people can't send a replacement, instead they baffle you with b.s..in fact they hide their phone number so you only get the store that sells their products. The petsafe training collar..even with the 2yr warranty isn't any good.

This review is regarding the company and their ScoopFree second generation litter box.
I left my original review on the manufacturers website but they like to scew their review stats in their favor and felt the need to remove my review after a week or two of it being approved and published on the site.
Finally, about the litter box.
At first the litter box was fine. It did not do as well with odor as they claimed and the rake becomes a filthy mess as most cat poop sticks to it, but it was still better than having to scoop a litter box daily.
The real downfalls are the cost of the litter which I swear tripled in price since I purchased the box and also became very hard to find at stores and even online. The crystal litter that is required is very pricey and tracks out of the box horribly and feels like broken glass when you step on it barefoot.
Even with these downfalls I was ok with it until the waste trap covers tabs broke and my cats could no longer enter the litter box since I had the hood on it. I removed the hood so my cats could enter from the sides but this just made the tracking mess even worse, I may have well just just poured the litter on the ground myself.
The first tab on the trap cover broke within one week of owning the box but did not affect its function. After a year the second tab broke rendering the trap cover useless. I reached out to the company by phone to purchase a replacement cover that they sell for the first generation model for $15 but was informed that they don't sell the part for the second generation and since I had the box for more than a year they could not replace under warranty since it had just expired.
They did offer to sell me a new $170 box and give me 20% off as a courtesy. I found that to be an insult and an unacceptable response.
For these reasons I cannot recommend this product or this company.
I have since purchased a very expensive Litter Robot that I wish I had bought originally since the cost of crystal litter made the scoopfree more expensive in the long run. Litter robot just used cheap clumping litter.

Absolutely dreadful. I have been trying to contact customer service for 12 days now. Sent three emails and called 9 times! No one has replied to my emails and when I tried to call, I just got an answerphone message saying the office was closed - during the daytime! At the moment, I am stuck with a cat door sitting in a box. I will NEVER use the company again. Utterly useless. AVOID. Zero stars.

GREAT product. The other doggy doors we tried let our cats out too which is dangerous due to coyotes. The dogs easily learned the door, no problem at all and our new kitten shows no interest in the heavy door. This door allows our two dogs to unlock anytime they need to go out and come in. We built a little shed around it outside and didn't think about the wind tunnel it would create so the flap got ripped off. Wonderful customer service! I just can't say enough about how my call was handled.

J'utilise la clôture Petsafe avec collier antifugue 3 chiens 3 colliers, j'en ai un qui ne marche plus, je contacte Petsafe, le service commercial me dit qu'il n'est plus garantie et qu'il ne répare pas ! ce n'est pas leur politique.
1er point illogique à notre époque du recyclage et indice de réparabilité... il me propose à la place une offre exceptionnelle pour le préjudice à -20 % sur un collier de remplacement et zéro frais de port le tout pour 159, 59 €, je consulte Amazone le même petsafe pour 89 € avec prime sans frais de port ! quelle belle offre de dédommagement de la part de petsafe. Si globalement leurs produits sont excellents, le service commercial sav est sans aucune considération pour le client, c'est même méprisant d'être prise pour une "neuneu".

Ordered an item and still not had shipping update.. £7.99 shopping and takes 7 days?

Ordered item 14th Feb (8 days ago) paid delivery and status is still ‘label created’ and no estimated date

I should have gone through Amazon it would have been here next day.. I can see where there are bad reviews for pet safe

J'ai hésité à commander sur ce site au vu de certains commentaires. Je me suis finalement lancée et je peux vous dire que je suis ravie ! Commande livrée rapidement et produit de qualité 😀

Ordered the petsafe car seat, which I started to use when I got my puppy on 4th January, by the 29th it was falling apart. I rang petsafe who offered to replace it without hesitation. Delivery on 10 to 14 days, which is bad news. Trouble is 10 days later when I rang it hadn't even been dispatched and no one advised me it wasn't even on its way!! I was assured I would recieve a dispatch confirmation within 24 hours, 3 days later and still nothing!! I wasn't expecting miracles for the price, but less than a month for 1.8kg puppy is pretty poor. And the aftersales service, whilst apologetic and polite is useless.
I dont think I'd recommend petsafe to anyone after my experience.

Its now 2 months since I bought this utter rubbish car seat from Petsafe and still no replacement! No confirmation of dispatch. No nothing!!!

Great item for the first year then just stop working very expensive no repair sapport or warranty do not recommend! waste of money

Sul sito c'è un bug che al di là della scelta della misura della flap, sul cestino va sempre a finire la piccola. Questo succede solo da cellulare e me ne sono accorto solo investigando una volta ricevuto la flap sbagliata. Quando ho cercato di fare il reso è stato impossibile. Il servizio clienti è all'estero, a pagamento e non si prende la linea. Mi hanno risposto solo ad una email senza darmi indicazioni sul reso e come aprire un reclamo. Sono stato costretto a rinunciare.

This company has the best customer service I have ever experienced! They would not rest until I was totally satisfied and not only extended my warranty past a year, but sent me an upgraded replacement to my automatic litterbox! I highly recommend this company and its products!

Wat een k. u. t tent is dit zeg. Belachelijke late levering en grote bek van een zogenaamde klantenservice. Niet normaal. Ga er echt nooit meer wat bestellen!!!!

The petsafe collar is a great item but when you pay over £50 for an item you expect to get some kind of value for your money but the replacement cartridges are really expensive and don't last five minutes they are supposed to give approximately 40 sprays per cartridge but let me tell you they only spray 20 ish times before the Amber light for replacement starts flashing no way is there 40 sprays each cartridge just no way!!!

What an absolutely fantastic company to deal with.
Knowledgeable, helpful, thorough and no waiting around to be connected or waiting in hold for hours!
I would thoroughly recommend their products and their customer service is above and beyond the usual!

Andy in customer service was professional. It's so good to see a company that stands behind their products and gives great customer service. Petsafe you are a gem! Product is well made and meets our pet needs! My wall is 4 1/2" wide so purchased large wall entry pet door.

Poorly run company with expensive subpar products.

What an excellent company. I cannot rate the customer service and product any higher. Swift, effective, informative communication with the product received to a very high standard. Highly recommend!

Koop hier niks, want ze leveren niet, op mails word niet gereageerd. Ik kan nu fluiten naar mijn 60 euro, stelletje oplichters zijn het.
Kijk eens naar de uitzending van boos, ze betalen niet eens hun personeel, daar wil je dus niet aan mee werken. Dus mensen bestel hier niks meer, want ze leveren helemaal niks!!!!!!