Prompt delivery, good minimal packaging, easy to use. Thank you.

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Prompt delivery, good minimal packaging, easy to use. Thank you.

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Very good and cuts down scale in the kettle too!

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I have to say I think this product is average. I will continue to use the clean refill pack as I am trying to be more sustainable but it does mean I have to descale the kettle (which was the whole reason I got a filter in the first place - to avoid having to do this). With Brita I never had to do this. Saying that I do live in a very hard water area which may contribute but anything that can be done to make it so I don’t have to descale the kettle would be perfect! Maybe a bit more R&D on really hard water areas 😃 Overall the concept is great and I will persevere but it has been 6 months and at some point I might have to switch back to Brita if it doesn’t improve!

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Phox refillable cartridges are an excellent idea and their 3 month refill pack represents great value for money. Recommended.

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Just started using refills. Good environmentally friendly idea. Easy to use.

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Easy to refill, excellent for hard water.

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Love the fact its good for the environment. Neatly packaged and prompt arrival from order

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Very pleased indeed. Big improvement on disposable.

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Gives peace of mind and great tasting water

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Best tasting water from a filter and perfect for that morning cuppa

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Very good product

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Great way to reduce plastic. Does the job a treat👍🤠

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Brilliant product that cuts single plastic usage

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Great filtration and better than the one use plastic filters.

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Excellent product and fits my water jug perfectly. I have referred these products to family and friends.

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This product maintains the kettle in good condition as we are in a hard water area. In fact, the kettle has become the end-of-life indicator - time to renew the filter.

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Great product

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Much better than other products and lasts longer. Deals with hard water very well.

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Labelling needs improving as the box containing the filter packets doesn’t specify which of the two choices is inside. Perhaps adding Clean- for hard water or Alkaline containing Mg and minerals. Had to write on myself or endlessly look it up

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Great for my hard water. Tea tastes amazing

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