Excellent service. My mounting boards were beautifully prepared and exceptionally well packaged. Arrived on time and have brought out the best in my pictures. Thanks
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Superb all round. Ordered on a Sunday, ready for collection within 2 - 3 days (delivery also an option). Top quality frames exactly as described. Would recommend.
Fourth time order. Excellent service again. Superb customer support. Slight hiccup trying to pay with my current Mastercard. No idea why this happened. However, all was resolved with help. Frame wit... もっと見る
I've used The Picture Gallery for decades as a professional photographer. This time it was personal. I created a memorial image after my soul mate, my beautiful staffy suddenly passed away far... もっと見る
企業情報
当該企業による記述
The Picture Gallery is a family run business based in Bedford and has been established since 1986. We offer an online picture framing and printing service throughout the UK. We supply high quality made to measure picture frames, canvas floating frames, multi aperture picture frames, picture mounts cut to size, collage printing and framing service, and also offer a print and frame service for your special photos. We love what we do and always go that extra mile so our customers are happy with their orders.
連絡先
Unit 14-15, Kingfisher Business Park, London Road,, MK42 0NY, Bedford, 英国
- 01234 360030
- sales@picturegalleryuk.com
- www.picturegalleryuk.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Qualify of the picture
Qualify of the picture, frame, and mount was excellent. Might be handy for future buyers but the poor quality shown on the preview picture doesn’t have any impact on the final product. Very happy :D
If I could give 6 stars, I would
Daily updates on my purchase status were received and a final notification of the timing of delivery, even with the drivers name.
The whole service was exceptional
Very good customer service and delivery
Order delivered quickly and very well wrapped. Before ordering I asked for some sample mounts which helped me decide on colours. Very pleased with products.
Recommended
I ordered a frame on Sunday, it was dispatched on Tuesday and arrived Wednesday, in the middle of the one hour time-slot provided by DPD. The frame is excellent quality and fits my painting to the millimetre. I couldn't be happier!
Use these guys all the time
Use these guys all the time. Never fail to go above and beyond 🥹🥹
five star products
As always, a fast speedy service - my frames and mounts are beautiful quality, and make my artwork look fantastic.
Excellent communication
Very good service and product. Very helpful advice online. Excellent communication, well packaged,
Five star all round. Thank you
Super reliable efficient service and…
Super reliable efficient service and excellent packaging.
Fabulous from start to finish
Second time I have used the picture gallery. Fantastic communication throughout, wonderfully packaged parcel and super happy with my frame. I really recommend using them for a quality product and great service .
Website was easy to use
Website was easy to use . Picture frame delivered quickly. Good quality.
Solved my awkwardly sized print issue
I had some prints which wouldn't fit regular sized picture frames, and these folks were able to make me some simple, lightweight and nice looking frames that would fit with the store-bought ones I already have up. All arrived safe and sound. Happy days!
Beautiful print and perfectly framed
Beautiful print and perfectly framed. Well packaged too
Good Quality Frames, Good Customer Service
** Update to the update! My sincere apologies, I went on to the wrong site and picked up their instructions. Your site has no information on fixing, so my fault again for not going to the second box to see if there were instructions in that one. I appreciate the information regarding the bracket and flat hanging against the wall, however I have a wall fixing that it doesn't suit unfortunately (Hard wall fixing, probably substandard - my issue, not yours). I've updated the review to 5 star as you have shown remarkable patience with me in responding to the issues I had, especially my absolute certainty that I was right when I wasn't! I have also changed the title to avoid any doubt!
*Update post response: the video instructions I followed said screwing the canvas onto the frame was something you "may" want to do for a larger canvas. No suggestion of the dots being temporary. I didn't consider my canvas to be large (it isn't) . The webside also says "If" (... your canvas is large). Can I suggest someone reviews the written and video instructions please. For me; lesson learned. Not sure that I appreciate the implication that I didn't follow the instructions correctly. Someone might have checked the instructions out first before giving this reply.
Service was good, frames arrived in a timely fashion, good quality however the sticky tabs failed quite quickly on one canvas, which fell to the ground, thankfully undamaged, and the hanging hook is not suitable for all wall fixings, so will have to screw the canvas to the frame, and attach alternative hanger (string and loops). I ordered 3 frames which came in 2 boxes, well packed, but fitting instructions were only included in one box, which was the 2nd one I opened (of course!!) I referred to the website for fitting instructions. Frames are lovely though.

The Picture Gallery & Framing Centre からの回答
Faultless
Easy ordering process, and the frame was manufactured and delivered very quickly, even in the run-up to Christmas. The frame is of a very high standard and it was packaged superbly - I can't fault the product or the service at all.
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