Both necklace and anklets are beautifully made and look so good. They came well packaged and delivery service was very good.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Placed an order last week and it has arrived this morning The bracelets I chose are such amazing quality, the hand written note a lovely personal touch I also received a free gift of bracelet,... もっと見る
Beautifully made products. Prompt delivery and fabulous customer service. I was accidentally sent an anklet as part of my order when it should have been a bracelet. Jemma replied to my email s... もっと見る
Really good website with plenty of choice my delivery was prompt and beautifully packaged with a hand written note inside The bracelets I ordered are really lovely quite unusual and great for summ... もっと見る
企業情報
Pineapple Island について
当該企業による記述
Fashion that doesn't cost the Earth
Born in 2008, from a journey of solo-travel and self-discovery, Pineapple Island exists to introduce the fashion industry to jewellery and clothing that won't cost the Earth.
With every product made, we enable sustainable job creation for our makers in Bali and the UK. By cutting out big factories, we get money directly into the hands of smart & resourceful artisans.
How we create
We are a small team based along the South Coast of the UK in the seaside town of Bournemouth. We work closely with a studio in the heart of Bali, where we have a full time designer and part-time group of outworkers who create Pineapple Island jewellery as a second income.
With our head designer in Bali, we work together to create affordable jewellery and clothing for our customers to look good and feel good!
What we create
From beaded anklets to waterproof bracelets, all of our products are surf and sunshine inspired. We have most recently launched an organic clothing line and 100% recycled plastic jewellery collection in partnership with Surfers Against Sewage. It is our goal to continue to work on creating products sustainably and to continue to collaborate with incredible charities across the UK.連絡先
Pineapple House, BH9 1PA, Bournemouth, 英国
- retail@pineapple-island.com
- www.pineapple-island.com
4.7
優良
4121件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Pineapple Island からの回答
Thank you so much for your kind words! It means a lot to know you appreciate the work that goes into our pieces.
Best wishes,
Alice 😊 xx
Such lovely pieces of jewellery
Such lovely pieces of jewellery. I even received a free gift - which was so kind. I’ve loved the jewellery for about 5 years now and is one of my go-to gifts.
2024年12月10日
Pineapple Island からの回答
Thank you so much, Daisy! It’s amazing to hear you’ve loved our jewellery for so many years. We’re so glad you enjoyed the free gift too—it’s always lovely to treat loyal customers like you.
Best wishes,
Alice 😊
Pineapple Island からの回答
Thank you, Rosie! I’m so glad to hear your order arrived quickly and that you liked the packaging. We really appreciate your support!
Best wishes,
Alice 😊
Very quick service to rectify one…
Very quick service to rectify one missing item, came very quickly
2024年12月9日
Pineapple Island からの回答
Thank you, Sue! I’m so glad we could quickly sort out the missing item for you. Your understanding and support mean a lot to us.
Best wishes,
Alice 😊 x
Pineapple Island からの回答
Thank you, Madara! I’m so glad you had a great experience and love the quality of your purchase. Your support means so much!
Best wishes,
Alice 😊
Great service
Great service and fast postage! Always beautiful products with good though delicate so be careful x
2024年12月3日
Pineapple Island からの回答
Thank you, Jojo! I'm so pleased to hear you had a great experience with our service and fast postage. It’s wonderful to know you love the products!
Best wishes,
Alice 😊
My order
My order was shipped and delivered very fast and the packaging was beautiful.
Thank you Pineapple Island 👌🏽👌🏽👋👋
2024年12月16日
自発的なレビュー
Pineapple Island からの回答
Thank you so much, Edith! Your kind words mean the world to us.
Best wishes,
Alice 😊
Pineapple Island からの回答
Thank you, Janice! I’m so pleased to hear you loved the product. Your support means so much to us!
Best wishes,
Alice 😊
Pineapple Island からの回答
Thank you for your feedback! I’m glad to hear your order arrived on time. If there’s anything else you need, feel free to reach out!
Best wishes,
Alice 😊
5 STARS THANK YOU
2024年12月5日
Pineapple Island からの回答
Thank you so much, Roy! Your support means a lot to us.
Best wishes,
Alice 😊
Cute bracelets and delivered super fast…
Cute bracelets and delivered super fast - thank you
2024年12月4日
Pineapple Island からの回答
Thank you, Michelle! Your support means so much—thank you!
Best wishes,
Alice 😊
Great quality products …
Easy to use website and arrives super quick. I’ve ordered a few times and all is excellent quality will definitely order again.
2024年11月28日
Pineapple Island からの回答
Thank you, Mandy! We’re so glad to have you as a returning customer—your support means so much. Looking forward to your next order!
Best wishes,
Alice 😊 x
Lovely packaging
Lovely packaging. Jewellery lovely and Keyring. Delivery a bit slow but to be expected as it’s near to Christmas.
2024年12月3日
Pineapple Island からの回答
Thank you for your feedback, Gilda! We’re so glad you loved the packaging, jewellery, and keyring. We appreciate your patience with the delivery—it’s a busy time of year! If you need anything else, just let us know. 😊🎄 Alice x
Pineapple Island からの回答
Thank you! Your recommendation means a lot to us! 👍😊
Lovely items
Bought a few items for a friend along with a gift box to put the items in. Lovely ethical items, fast shipping. Gift box could have been a bit nicer as was just a plain brown box but did the job! Would recommend :)
2024年12月2日
Pineapple Island からの回答
Thank you for your feedback, Kimberley! We’re so glad you loved the items and the fast shipping. We appreciate your thoughts on the gift box—it’s something we’ll keep in mind for the future. It’s great to hear you’d recommend us, and we’re always here if you need anything else! 😊 xx
Pineapple Island からの回答
Thank you, John! If you need anything else, we’re here to help! 😊 xx
Rubbish customer service
I bought some jewellery from a recent Christmas fayre. One of the bracelets broke the same day within hours of wearing it. I have contacted the company through different means and no one has responded to me. The messages get read and then ignored!
2024年12月15日
自発的なレビュー
Pineapple Island からの回答
Hi Danielle,
We’re really sorry to hear about your experience and the issue with your bracelet. That’s not the level of service we aim to provide. It’s possible our reply may have been filtered into your junk or spam folder—would you mind checking there just in case?
If you haven’t seen a response, please reach out to us again at retail@pineapple-island.com, and we’ll prioritise getting this sorted for you right away. Your satisfaction is very important to us, and we’d love to make this right.
Thank you for bringing this to our attention. 😊
Alice x
Lovely items
Lovely items. Our grandchildren will be thrilled with these pretty little bracelets. Thank you.
2024年12月2日
Pineapple Island からの回答
Thank you! We hope your grandchildren will be absolutely thrilled with them. Such a thoughtful gift—thank you for choosing us! 😊 xx
Pineapple Island からの回答
Thank you, Joanna! We're so pleased to hear you're happy with your purchase. 😊 xx
Beautiful and well made
I love this company.
The jewellery is always beautiful and well made making it the perfect present.
2024年12月2日
Pineapple Island からの回答
Thank you so much, Amber! We're delighted to hear you love our jewellery. Your support means the world to us! 😊 xx Alice
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