Lovely, clean and well-maintained site. It’s very tidy, nicely laid out, and a great place to come if you’re looking for some peace and quiet. It’s ideal if you’re happy to be self-sufficient with you... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Have booked breaks with motorhome through pitch up. Unfortunately have been taken ill, and it is permanent no cure, so need to stay near home cancelled 2 booking with more than ample time had... もっと見る
企業が回答しました
Used Pitchup app before a couple of years ago but, having looked at it this morning for the first time since then, was amazed at how well the app was laid out and how well it worked. Remembering yo... もっと見る
Lovely clean camp site, easy to find pitch. Lovely nearby pub and good stroll along canal to local shops like Aldi and b n m. Dog really enjoyed his stay as did we. Toilets and showers were clean.... もっと見る
企業情報
当該企業による記述
Book more than 5,000 campsites, glamping sites and holiday parks on Pitchup.com. We feature a wealth of outdoor holidays from caravans and lodges to tent pitches and wigwams in 70 countries in Europe, the Americas, Australia and Africa. Based in London, Pitchup.com was founded in 2009 and is regularly featured in the national press. Awards include FT 1000 Financial Times' 1,000 fastest-growing companies in Europe 2018, 2019 and 2020, Deloitte UK Technology Fast 50 and the Red Bull 'Future 50'.
連絡先
Zeeta House, 200 Upper Richmond Road, SW15 2SH, London, 英国
- enquiries@pitchup.com
- www.pitchup.com
4.4
優良
2285件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick and easy to book.
Quick and easy to book.
All descriptions with Pitchup so far have been accurate.
2025年11月24日
自発的なレビュー
Leuke en waardevolle site, jammer dat het bedrijf geen vaste app plaatst om het sneller te kunnen vinden. Nu is het wat gedoe, vooral voor de pensionados
Leuke en waardevolle site. Voor de rest heel waardevol.
2025年11月14日
自発的なレビュー
Pitchup.com からの回答
Bedankt voor uw feedback.
Pitchup heeft zijn app geüpgraded naar een nieuwe webversie die niet beschikbaar is in Google Play of iTunes.
Om de app te downloaden:
Chrome-browser
- Open de Chrome-browser (als je een iPhone hebt en Chrome niet hebt geïnstalleerd, kun je het downloaden via iTunes).
- Bezoek onze mobiele site op https://www.pitchup.com
- Nadat je de mobiele site hebt bekeken, zou je een knop moeten zien om 'Toevoegen aan startscherm' (of 'Delen' en selecteer vervolgens 'Toevoegen aan startscherm' als je iOS gebruikt). Als de knop niet verschijnt, open dan het menu rechtsboven in Chrome en tik op 'Toevoegen aan startscherm' (of 'Delen' en selecteer vervolgens 'Toevoegen aan startscherm' als je iOS gebruikt).
Safari-browser
- Tik op het bladwijzerpictogram
- Tik op 'Toevoegen aan startscherm' (of 'Delen' en selecteer vervolgens 'Toevoegen aan startscherm' als je iOS gebruikt).
- Tik op 'Toevoegen' in de rechterbovenhoek.
Je kunt ook naar https://www.pitchup.com gaan op je smartphone of tablet om onze mobiele site te gebruiken.
verstaanbaar en duidelijke informatie
Verstaanbaar en duidelijke informatie.
Reservering is gemakkelijk te boeken en te betalen. De getoonde bedragen zijn correct, zonder verborgen kosten.
2025年11月6日
自発的なレビュー
We use pichup because any problems we…
We use pichup because any problems we thought we would be covered if we wanted a refund for not getting what we paid for on a campsite but how wrong was we we didn't get any help or a refund they didn't even want to help us do they was absolutely terrible in this situation and won't be using them again never, what a let down....Just adding this as we have a reply, we have all photos as proof to show that the pitch was clearly not available and all parties here have been sent all the photos that we have taken but they have chosen to ignore this or mention this ,duscusting service and what is the point in booking with pitchup if you can't protect me from campsites that con you out of your money....
2025年10月28日
自発的なレビュー
Pitchup.com からの回答
We appreciate you taking the time to share your experience, and we're sorry we did not meet your expectations. We're aware you were not happy with the decision the site made regarding your refund.
When you make a booking on Pitchup, you are booking directly with the property (campsite or holiday park), and its cancellation policy applies. In this case, we've tried to support further and informed the campsite of your complaint and requested further information to see what could be done. The site advised that the pitch originally booked could have been made available, but another was accepted instead. As balances are paid directly to campsites, any refund can only be issued by the site itself and is subject to their terms and conditions.
Pitchup.com is an online marketplace, and each campsite has full control over its own bookings, prices, availability, and policies, so on-site experiences are usually resolved swiftly between the customer and the site.
We appreciate you taking the time to share your experience, and we're sorry you were not able to get the resolution you were looking for on this occasion.
We were in a rush to find a campsite
We were in a rush to find a campsite. We always choose Pitch up. Easy to navigate and quick and simple to book. They never let us down
2025年10月24日
自発的なレビュー
I always use pitchup
I always use pitchup, all the campsites in one place and I've never had an issue.
2025年10月23日
自発的なレビュー
I booked the plough and harrow in Deal …
I booked the plough and harrow in Deal Kent. It was closed when we arrived, We had to book a second site through pitch up.
The ste said they would refund then changed their mind. Pitch up wouldnt refund the booking fee so they got 2 booking fees grom one valid booking, will never used iether again.
2025年9月21日
自発的なレビュー
Pitchup.com からの回答
Thank you for taking the time to share your feedback, and we’re very sorry for the inconvenience you experienced during your stay.
We appreciate how disappointing it must have been to arrive and find the pub attached to the campsite temporarily closed. As mentioned, your Pitchup deposit has already been refunded following your rebooking at another campsite. The remaining balance was paid directly to the campsite, and any additional refund is subject to their own cancellation policy.
We understand your frustration regarding this situation. We will be following up with the campsite to help prevent similar issues from occurring in future.
If there’s anything further we can support you with, please don’t hesitate to contact our customer service team.
Really friendly welcome
Really friendly welcome, shown my pitch in person (so many places just send you off to find it alone).
Helped me with directions and advice on parking at the venue I was going to later.
Site nice and quiet and I felt safe which as a lone female is very important.
It’s near a motorway and you can hear it but it’s just like white noise which actually helps me sleep!
2025年10月18日
自発的なレビュー
Well made a booking for one night at…
Well made a booking for one night at whitby Abbey, all seems fine so far 👍
2025年10月17日
自発的なレビュー
Straight forward easy.
2025年10月17日
自発的なレビュー
Brilliant
Used pitch up for booking, Bryn Gloch Caravan and Camping Park
Betws Garmon, Caernarfon, Gwynedd, Wales, LL54 7YY
From the moment I arrived was made to feel most welcome, staff were amazing in explaining where to go, what there was to do locally and generally extremely helpful with any questions had
The park was very tidy and layout was spot on, everything you needed was on hand. washing facilities, drying room and showers/toilets were all clean and tidy, kept and maintained well.
Would 100% come back here, ideally located to do Snowdon summit with a few paths only a few minutes drive away.
Pitches were a very good size, I choose the elec hock up with water and drainage, perfect for what i needed.
Yes I did come through the quiet season so not very busy, but busy enough as plenty of people were coming and going.
Cant wait to book again, as for me this was the perfect spot for when visiting the area.
2025年9月21日
自発的なレビュー
GREAT CHOICE AND EASY TO BOOK
GREAT CHOICE AND EASY TO BOOK. RANGE OF PRICES WHICH ARE VERY AFFORDABLE.
2025年10月10日
自発的なレビュー
VERY EASY TO UNDERSTAND AND BOOK .
2025年10月8日
自発的なレビュー
Clunky website …
Clunky website that takes you round the same pages numerous times.
2025年10月5日
自発的なレビュー
Pitchup.com からの回答
We’re really sorry to hear about the difficulties you experienced navigating our website. Being taken around the same pages repeatedly is certainly not the smooth, straightforward experience we want for our customers.
Our system didn't highlight any issues, so we reached out to you via Trustpilot to confirm your details so we can properly investigate this issue, but unfortunately, we haven’t yet received a reply. We take any technical problems very seriously, and your feedback is incredibly valuable in helping us identify and fix potential bugs in our system.
Our customer service team is always here and happy to help. If you’d like to discuss this further or need assistance with anything at all, please don’t hesitate to get in touch with us here: https://www.pitchup.com/about/contact/. We’d love the chance to make things right.
Facilidad de uso y la información muy clara
Cómodo y sencillo de completar. La pagina web es muy agradable y bien construida.
2025年10月2日
自発的なレビュー
Très pratique et facile a comprendre…
Très pratique et facile a comprendre sans passé par un tas de trucs a faire.
2025年10月1日
自発的なレビュー
Good and easy.
2025年10月1日
自発的なレビュー
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