I can not comment on making a claim as it hasn't been necessary to do so. However, I can comment on how easy it is to create an account and log on to get an instant quote. It's so straight forward,... ãã£ãšèŠã

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Top marks to Rory at PJ Hayman & Company for settling my claim swiftly and professionally. Itâs really difficult when having to cancel a trip but itâs great knowing the correct insurance cover through... ãã£ãšèŠã
The website was easy to use & the questions were spaced out & good format to read & understand. I had to ring up after purchasing policy as i had a message to say i hadnt made payment but it was due... ãã£ãšèŠã
Recently discovered Free Spirit does insurance cover for bus tours. Bought a five day policy for a reasonable price. If bus company cancelled due to insufficient numbers I can carry the policy over t... ãã£ãšèŠã
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Since 1990, P J Hayman has built a reputation as a well-respected Travel Insurance and schemes intermediary. We pride ourselves on providing specialist travel insurance and we always try our best to help. Whether you want cover for an activity, a long trip, medical conditions or more. P J Hayman are here to help you travel, with confidence.
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The Old Theatre, Stansted House, Rowlands Castle, PO9 6DX, Hampshire, è±åœ
- 02392 419070
- info@pjhayman.com
- www.pjhayman.com
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System Sluggish
I have used PJ Hayman before and have found their quote and payment system very easy to use. On this occasion the system was slow and rejected my attemts to finalise the policy. After several attempts and just after 5:00pm it worked perfectly, although not sure why!!
I do now have the additional cover I require but it was very frustrating that the system was intially so sluggish and awkward to use.

P J Hayman & Company ããã®åç
Exceptional customer service - don't look anywhere else!
Making an insurance claim is never a nice experience, because you've generally already suffered something which has resulted in the need to claim. That being said, PJ Hayman were exceptional - both in the support they provided whilst abroad, and the speed of settling the claim once back in the UK. Other insurance companies need to follow their example! Special shout out to Rory Gowland for his excellent customer service!

P J Hayman & Company ããã®åç
No hassle insurance arrangement.
Getting the insurance online was simpleâŠ
Getting the insurance online was simple and took at the most four minutes.
Helpful customer service
You were helpful and efficient
You were helpful and efficient. The adviser was clear with her questions
professional and friendly service
â°First time user and could not be moreâŠ
â°First time user and could not be more satisfied. Person I spoke with was polite and helpful and I got just what I wanted will be using again in the future
Product as described and arrived quickly
So easy to use on line
No problems start to finish
Fantastic service and real empathyâŠ
Fantastic service and real empathy shown for my circumstances. Thank you Rory and team. Fast approval and fast payment.
A very friendly and efficient service
A very friendly and efficient service, helping you through what could be a stressful experience.
Because Iâve used you for many yearsâŠ
Because Iâve used you for many years and always been satisfied
Very friendly and efficient staff
The lady was very helpful and easy toâŠ
The lady was very helpful and easy to talk to.
The website and questions were easy toâŠ
The website and questions were easy to answer to get my insurance
Always a very helpful crew on theâŠ
Always a very helpful crew on the phones with PJH. Got staright through to someone who processed my travel insurance and breakdown insurance policies with ease with full explanations and details as required.
East to follow website
East to follow website plus it will cover a specific activity that I will endure on my trip in Europe
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