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TrustScore 5段階評䟡の3.5

3.7

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5぀星のうち4の評䟡

I had a mixed experience with Powertools2u.co.uk. On the positive side, their prices are competitive, and delivery is impressively fast – my orders arrived next day in some cases, which was fantastic.... もっず芋る

5぀星のうち1の評䟡

Worst service I've encountered. No feedback regarding lack of stock, put on hold for nigh on 30 minutes. Had to call back to be told they've only 20% of the total order available with no firm availab... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Wow fast delivery mine came the nxt day with dispatch notice same day ordered .the product is amazing easy to assemble and each component has its own place when stored away so u dnt lose anything the... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Ordered Saturday online Received email on Monday " Your order has shipped" No delivery by Friday and informed. "...unfortunately the issue has happened in the last few hours and prevents us fro... もっず芋る

䌁業情報

  1. 工具店
  2. ・
  3. ねじ提䟛業者
  4. 安党装眮提䟛業者
  5. 掘削機械提䟛業者
  6. 建蚭蚭備提䟛業者
  7. 保護服提䟛業者

圓該䌁業による蚘述

Power tools, fixings, silicone's sealants and garden equipment. A one stop shop for your tool needs

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3.7

たあたあ

TrustScore 5段階評䟡の3.5

892件のレビュヌ

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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3.7

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5぀星のうち5の評䟡

Received my products

Order #3000009676
Placed my order and paid on the 27th of May 2020. Received items on 02/06/2020 and very satisfied.

2020幎5月30日
自発的なレビュヌ
Powertools2u.co.uk ロゎ

Powertools2u.co.uk からの回答

Hi Mr Ahmed - your order will be with you on Tuesday 2nd June via DPD - we are having issues with our emails, which is why on the banners we have put my email address as a point of contact. I have checked my emails and cannot see any from you. Apologies that you didn't get a response. If you need to know anything going forward regarding your order, please do not hesitate to contact me at jennyturner@sigplc.com. Kind regards Jenny

5぀星のうち5の評䟡

Great service...

I needed a specific product and found it via Google. I placed my initial order and was informed that it was out of stock , but would be back in stock the following week. Sure enough , the goods were sent as soon as they became available again. I then placed a second order for the same product , as I didn't think I would have enough to complete the job , but to my embarrassment , discovered that I did have enough ! I emailed to ask that the second order was cancelled if not too late to do so. This was done and I will receive a refund. I have been kept informed at each stage of my purchases and have received a prompt response to my queries. Thanks go to Kirsty for her efficient and friendly manner in handling my purchase. I would certainly use Power Tools2U again.

2020幎5月28日
自発的なレビュヌ
5぀星のうち1の評䟡

Still waiting for my products

Still waiting for my products, has been 10 days since I placed the order have emailed twice to sales with no reply

2020幎5月21日
自発的なレビュヌ
Powertools2u.co.uk ロゎ

Powertools2u.co.uk からの回答

Your order will be with you tomorrow, apologies for the delay in your order we are experiencing longer lead times than anticipated. We are looking at our emails as we seem not have received yours.

Our apologies again for the delay.

Jenny

5぀星のうち2の評䟡

#3000008945

#3000008945
I placed an order over a week ago with an estimated delivery of 5-6 working days. having read other reviews i guess this delivery may take longer not too sure how long! Emailed sales but no reply yet

2020幎5月21日
自発的なレビュヌ
Powertools2u.co.uk ロゎ

Powertools2u.co.uk からの回答

Hi
your order will be with you tomorrow - as advised on the website we are experiencing longer lead times than anticipated. Apologies for the delay.

Kind regards

Jenny

5぀星のうち1の評䟡

#3000008554

#3000008554

Placed my order and paid on the 5th Of May 2020. Have still not received anything, have tried calling no answer.
Very poor service.

Richard

2020幎5月21日
自発的なレビュヌ
Powertools2u.co.uk ロゎ

Powertools2u.co.uk からの回答

Hi Mr Hooper

As we are working from home due to the current situation, we have notified on the website that we are unable to answer calls at the moment. Your order will be with you tomorrow via DPD. We do send a confirmation email with an estimated delivery date. As you will appreciate, both us and our suppliers are working on skeleton staff to ensure our employees safety and this has resulted in longer delays to orders than we anticipated. Apologies for any inconvenience.

Kind regards

Jenny

5぀星のうち1の評䟡

Delivered my surprise Christmas present


Delivered my surprise Christmas present so wet the box fell apart, now I've not only had to refuse the delivery as it was ruined and have the only surprise present I was getting spoilt. But now I'm expected to wait for them to receive what's left of it back before they refund me😡 you choose to use tnt to deliver your goods, despite the awful reputation they have, I paid you my money not tnt so, it very much is your responsibility actually. Using the word apologise in a pissy reply doesn't constitute an actual apology either.

2019幎12月17日
自発的なレビュヌ
Powertools2u.co.uk ロゎ

Powertools2u.co.uk からの回答

Hi
We apologize that the delivery turned up wet but this is the fault of the carrier and not ourselves as it leaves the warehouse in a dry and fit state. Your refund will be processed today. We did offer to send out a replacement but this was refused. Nobody intentionally meant to ruin your surprise , we cannot be held responsible for the weather or the carriers.

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