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5぀星のうち5の評䟡

Staff was great and location was perfect. Enough room for all the players to use. Coaches was positive and to the point. Always praising and making the footballers use their own minds in situations.... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Wasn’t sure what to expect and didn’t know what the scouts were looking for but my son loved the experience and managed to impress a Stockport County scout. We’ll see what happens going forward. Coach... もっず芋る

5぀星のうち5の評䟡

Geralt attended the session a bit nervous knowing that in his group there would have been older kids (he being U8), but this did not last long thanks to the coach guide and training. Really engagi... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

My son has been to several of these with various companies (won’t name them) but this was the first time I’d heard of Pro 11, my friend had signed up his son as a keeper and mentioned it to me so we j... もっず芋る

䌁業情報

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圓該䌁業による蚘述

GB


連絡先

4.8

優良

TrustScore 5段階評䟡の5

175件のレビュヌ

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4.8

すべおのレビュヌ

(175)

過去12か月のレビュヌ数: 28ä»¶

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5぀星のうち1の評䟡

Not as described

Having attended this event with my son, I wish to provide factual and objective feedback based on my experience.

1. Supervision of Youngest Group (U10)
The youngest group, positioned on my far right from where I stood, appeared to have minimal supervision during their games. Coaches and others, possibly scouts, seemed more focused on the older age groups (15/16). Given the vulnerability of children in this age group, this raised concerns about proper safeguarding and engagement.

2. Drills and Match Management for U12-14
The U12-14 group, which included my son, participated in basic drills that did not meet the standards we associate with academy-level training. During their match, the coach left the sidelines to engage in conversation with staff, and the match continued for approximately 50 minutes without a water break or team swaps. This resulted in visible confusion and disengagement among the players.

3. Identification and Presence of Scouts
While we were informed that scouts from nearly 10 clubs were present, only four individuals were visible, representing two clubs based on their attire. This discrepancy caused confusion and concern, particularly as identification for those interacting with children should be clear and professional for safeguarding purposes.

A further observation involved a parent who appeared to join the scouts with a clipboard. This was not explained and contributed to perceptions of a lack of transparency.

4. Results Announcement
We were informed during the briefing that scouting outcomes would be announced on-site at the end of the event. However, participants were later told to await an email, which led to disappointment for many, including my son. The subsequent generic email did not align with the expectations set during registration and briefing.

Overall Experience
The experience did not meet the advertised standards. Specifically:

Scouts were not clearly identifiable, and their presence was fewer than expected.
The promise of official on-site results was not properly fulfilled.
Supervision and engagement of children, especially younger groups, was insufficient.
While we understand the challenges of organizing such events, adherence to clear safeguarding protocols, transparent communication, and higher standards of engagement would significantly improve the experience for participants and parents.

I made the company aware of my concerns before writing this review.
Their response was less than satisfactory and a follow up request hasn't been responded to.

Edited to confirm the company is fully aware of my dissatisfaction as I have been in touch with them

2024幎11月10日
自発的なレビュヌ
Pro11 Trials ロゎ

Pro11 Trials からの回答

We are indeed fully aware of your dissatisfaction, and have replied to several WhatsApp messages, emails and demands for information which were sent to us preceding, and in the days following the trial event on 10 November, in particular following the notification that unfortunately, your son was not identified on this occasion. We now wish to respond on the following points.

1. Supervision.
The group you refer to was not in fact the youngest; the youngest was the u8/9 group and there was also a group for u10/11 players. Regardless of age, a Pro11 coach was physically on the pitch with each and every group for the entirety of the trial, which is our standard procedure.

2. Drills & Match Management.
Our coaches design their sessions to allow players to demonstrate key attributes that we believe clubs are looking for within each particular age group. However, as we operate open trials with no pre-qualification criteria for those attending, these sometimes have to be amended whilst sessions are in flow, to adjust to the level and ability of players in any particular group. Coaches are aiming to deliver sessions that encourage trialists to showcase what they can do, and to ensure maximum ball rolling time.
In regards to the matches section, the coach who took the u12-14 group confirms that trialists played around 25 minutes, were then given a water break, where some changes were made to the teams before the 2nd 25 minute section. This again ensures maximum playing time, with minimal interference made to allow players to make their own decisions on the pitch. Players, particularly our younger participants, often become disengaged towards the end of the trial due to fatigue, especially where they have also played a fixture that morning.

3. Presence of Scouts.
Scouts from 5 clubs, 1 agency & 1 non-league club were physically in attendance on the day of this particular event. In addition some of our staff (who are also themselves scouts) were referring players for a further 5 clubs, who were not able to be present, for various reasons. All attending scouts were signed in on site by our staff, after showing an official club ID badge.
The 'parent' that you refer to was a scout who had also brought a trialist. As our rules are that all players under 18 must be accompanied by a guardian, the scout had to stay with the trialist until he was on the pitch with a coach, after which the scout then signed in with us as per procedure and began his scouting duties.

4. Results Announcement.
As we stated in the debrief to parents and players at the end of the trial, we were not able to announce results at that time due to various checks the scouts had stated were needed before they could confirm an interest. We explained that this was not our usual method, however it was preferable to declaring an interest which would then potentially not be able to be fulfilled. We therefore stated that we would follow up with each club and email parents individually regarding the outcome of the trial within 2 working days, which we duly did.

4. Overall Experience
Our ‘advertised standard’ is that we will provide a platform for players to be viewed by scouts, and that we aim to provide as many opportunities for as many players as possible, which we achieve via player referrals. Following the Cambridge event, 8 players out of a total of 38 players received confirmed interest by professional clubs, with at least 1 player from each of the age groups being selected, and some players by more than 1 club. To date, at Pro11 we have had over 600 players identified at our events since we began in 2018, proving that the opportunity we are providing is genuine. This is supported by the vast majority of positive reviews on TrustPilot, and the scout testimonials and player success stories displayed on our website.

Rgds Pro11 Management

5぀星のうち1の評䟡

SCAM

SCAM
Not one single scout watched four year groups and all the scouts in attendance were watching the eldest age group only. The debrief at the end, when they list the clubs in attendance seemed extremely suspicious and I didn’t believe a word of it.
Also, a coach was not paying attention and it became a safeguarding issue
This is a huge con

Edit in response to their reply. If you claim to not know what age group the scouts are looking at, you should know and easily could!
The boys in my son’s age were absolutely kicking chunks out of one another and got into a tussle. The coach was not paying attention. You can threaten me all you like and I’m sure it’s been an effective way to remove other negative reviews, but you definitely don’t scare me.

2024幎11月10日
自発的なレビュヌ
Pro11 Trials ロゎ

Pro11 Trials からの回答

Thanks for verifying your information. We see that you attended our Cambridge event last Sunday 10 November, where there were representatives from 7 clubs in attendance.

The scouts who attend our events are asked to watch all groups, but we cannot control which players take their interest on the day.

Now that we have compiled the results from this event, we have had players identified by the clubs in attendance at ages u9, u10, u12, u13, u14, u15 and u16 so clearly those age groups were all viewed by the scouts.

In regards to your comment regarding a coach 'not paying attention', the players at our events are supervised at all times by a fully FA licensed, DBS cleared coach. We take child safeguarding extremely seriously and this is never deviated from.

At Pro11 we have worked hard over the last 7 years to build a good reputation for providing routes for young players in football and comments such as the above are actually libellous. Please expect to hear from our solicitor in due course.

Rgds Pro11 Customer Service

5぀星のうち5の評䟡

Simply brilliant...

Having attended a few different "open" trials providers, we've found that there are some very good and some incredibly poor.

Pro11 are neither. They are simply exceptional - younger players are made to feel welcome by clearly experienced staff and "shown the ropes".

The goalkeeping session was probably the best one-off training session I've ever taken my boy to. He was worked hard, given encouragement, given constructive feedback and was constantly challenged to deliver to his ability.

Feedback is delivered in a positive way and players are left in no doubt of where and how they should look to improve and develop, whether they've been successful or not.

Communication before the event was clear, concise and well-timed. For those who had turned up improperly prepared, they even had a box of spare kit!

Faultless experience.

2024幎11月1日
自発的なレビュヌ
Pro11 Trials ロゎ

Pro11 Trials からの回答

Darryl, what can we say but a massive thank you for your review!! We are humbled by your feedback and it means a huge amount to our staff to know that they are seen as providing high quality training sessions and challenging players to perform at their best, but more importantly ensuring players feel welcomed and supported. Your son was a pleasure to coach and we wish him every success as he continues on his football journey.

5぀星のうち4の評䟡

Positive news for my family on 1st attempt 


One of my sons got scouted on first attempt..awaiting further information regarding way forward. For the U9,the players weren't so many which was easier to identify outstanding individuals, however for the U11s I felt like they should have divided them into smaller groups since the pitch was a bit small,they were overcrowded and it was always going to be difficult to pick outstanding players fairly. Lovely coaches and my sons really enjoyed the trials

2024幎10月31日
自発的なレビュヌ
5぀星のうち5の評䟡

10/10 Experience

Very professional set up, scouts ready and watching, coaching very well carried out, information passed to the children in a sensitive way, and the staff being willing to give feedback at the end is a nice touch.

2024幎9月8日
自発的なレビュヌ
5぀星のうち4の評䟡

Very worthwhile for us


Very worthwhile for us as the coaching was good, the man who took the younger group was lovely with the kids and made sure it was fun and safe. My son has been invited to a few clubs which is a bonus.

The downsides was seeing some parents shouting cringy things, berating children in the breaks, putting pressure on 7/8 year olds telling them scouts were there and they needed to do better etc. The ability of kids there was very varied which made the match a bit limited.

I think it would be better to let the younger ones get off afterwards and find out at a later time whether successful or not as there were a lot of disappointed kids (again probably because of parents with unrealistic expectations).

I’d recommend this overall but parents need to approach with the outlook that it’s a couple of hours training with good coaches and a bit of feedback at the end and anything else is a bonus just like every other match day, there could be a scout there and you could be picked up but also there may not be or it may not be your day.

Can’t really knock pro11 though. Thanks

2024幎9月10日
自発的なレビュヌ
5぀星のうち5の評䟡

Well organised event

Well organised event. My son had very good and productive time.
We liked that at the end we were told what scouts attended and who were picked.
My son was lucky, got picked, now just waiting for them to contact us.
Also small groups and grouped by the age, not like others when you have different ages.

2024幎7月26日
自発的なレビュヌ
Pro11 Trials ロゎ

Pro11 Trials からの回答

Thank you for your feedback, we do try to keep players together as close as possible in age groups as we feel that is the best way to demonstrate their skills. Congratulations to your son on being identified and we look forward to hearing how things progress for him!

5぀星のうち5の評䟡

Very well run trial

Pro11 run a very well organised trial, with a great venue. Leonardo loved it!

2024幎7月26日
自発的なレビュヌ
Pro11 Trials ロゎ

Pro11 Trials からの回答

Fantastic! Thanks for your feedback, we're so pleased that Leonardo had a great time with us and we wish him all the best in his future football endeavours :)

5぀星のうち5の評䟡

Highly recommended

Communication prior to event was very good via email and WhatsApp. Trial was well organised and my son thoroughly enjoyed it and was lucky enough to have been identified by a scout.

2024幎6月15日
自発的なレビュヌ

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