Proactive UK LTD レビュー 2,518

TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

So pleased I found this company. We had an issue with the courier, we were able to solve. I found the experience to be pleasant, I found Jordan to be excellent at his job. Cannot fault Proactive UK... もっと見る

5つ星のうち5の評価

Face cam 4k delivered next day as requested and for a decent price, very happy with purchase, there’s a reason this company gets good reviews and it is justified, thanks loads. Dan

5つ星のうち5の評価

Working with Jordan has been super Easy! His customer services has been second to none. Ordering our new soft light panels was quite a time consuming operation, with lots of questions, chani... もっと見る

5つ星のうち5の評価

ProAV has been my preferred kit supplier for well over a decade. Jordan Ashmore in particular always makes sure he gets what you need as soon as possible, and has even invited me to the ProAV headquar... もっと見る

企業情報

  1. 写真屋
  2. カメラ屋
  3. 映画用機械供給業者

Proactive UK LTD について

当該企業による記述

Proactive UK LTD are one of the leading suppliers of professional video equipment in the UK. We pride ourselves on our customer service, aiming to develop long term relationships with our clients.

Established in 1998, Proactive are fully authorised and accredited by all of the manufacturers we represent. We are more than just an online equipment supplier. Our in house educational training events from ProAV Academy and our online ProAV TV product reviews on Youtube, provide a valuable and informative resource for our customers to keep learning throughout their careers.

We have a fully equipped showroom where customers can see and compare the latest video production equipment. Our customers are the core of our business, and all feedback is incredibly important to us.

Special Offers

Used / Ex-Demo Equipment

ProAV TV

Contact Us

連絡先

4.9

優良

TrustScore 5段階評価の5

2518件のレビュー

5つ星
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ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

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5つ星のうち5の評価

So pleased I found this company

So pleased I found this company. We had an issue with the courier, we were able to solve. I found the experience to be pleasant, I found Jordan to be excellent at his job. Cannot fault Proactive UK. I’m also in the market for some lighting, so will be giving them a look. Cheers 👋🏻

2026年4月20日
自発的なレビュー
5つ星のうち3の評価

Great service & prices, but read the specs carefully!

Great service and some great prices, but I was caught short by the transparency of one of the listings. I ordered two Black Magic converters, an HDMI-to-SDI and an SDI-to-HDMI. When received, one of them came with a PSU and one didn't. Checking back through the listings, the only difference was that the letters "PSU" appeared at the end of the model number of one of them - there were no words explaining that the other unit explicitly did not come with a PSU. The fact that both devices were about the same price gave me a false sense of security, so it's basically my fault for not checking closely enough, but a bullet point saying "Does not come with PSU" would have helped a lot.

2026年4月1日
Proactive UK LTD ロゴ

Proactive UK LTD からの回答

Thank you for taking the time to share this feedback. I understand how the PSU detail could have been clearer and having looked at the product page can agree with your point about the “PSU” note being easy to miss. We’ll review how we present this information on our listings so it’s more obvious in future.

Thanks again for helping us improve the experience. If there is anything we can do to help in future please do get in touch.

5つ星のうち5の評価

Face cam 4k purchase

Face cam 4k delivered next day as requested and for a decent price, very happy with purchase, there’s a reason this company gets good reviews and it is justified, thanks loads.
Dan

2026年3月25日
5つ星のうち5の評価

Excellent

Clear, and helpful on the phone; website easy to use; delivery as promised; item as described and in perfect condition. I call that excellent.

2026年3月24日
自発的なレビュー
5つ星のうち5の評価

Couldn't recommend ProAV Enough!

Working with Jordan has been super Easy! His customer services has been second to none.

Ordering our new soft light panels was quite a time consuming operation, with lots of questions, chaning of minds, being put on hold and finding the best price possible. However his patience and willingness to help shined through helping us with every step.

Jordan followed the order through from start to finish, chasing the overseas delivery and even getting our new lights delivered to our door the day the landed at the ProAV warehouse.

If you are looking for honest, easy to work with distributors of top quality, reasonabily price, AV equipment, these are the guys you want to be dealing with!

2026年1月16日
自発的なレビュー
5つ星のうち4の評価

Canon charger and battery

Quick and efficient service with good communication. The box looked as if it had been opened and the enclosed plastic bag was crumpled. The sales rep couldn't offer an explanation but offered a discount on next purchase.

2026年2月18日
5つ星のうち1の評価

I received a camera with old box used…

I received a camera with old box used one not even packed properly. I emailed them but never replied.

2026年2月2日
自発的なレビュー
Proactive UK LTD ロゴ

Proactive UK LTD からの回答

Thank you for your feedback, and we're truly sorry for the frustration caused.

We take product quality and customer service extremely seriously, so we’ve investigated your order thoroughly. After reviewing our CCTV footage, we can confirm that the camera left our premises in brand‑new, sealed condition with the box in pristine shape.

Following recent further communication with yourself we have attempted to arrange a convenient collection so we could inspect and resolve the issue for you. Unfortunately, we haven’t received a response confirming a suitable collection time, so we’ve been unable to move forward.

We would still very much like to resolve this quickly for you. Please get in touch with us at your earliest convenience so we can arrange collection or discuss the best way to put this right.

Thanks,
Kevin

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