Ordered item and never heard back. Nothing, despite 3 emails. 2 answer machine messages. Item was £80. Silence was absolutely deafening and I will never use them again. I truly do not believe my... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered 6 of the same product. Product was shipped same day delivered next day. Product turned up immaculate and was secure and wrapped well. Box was solid and sturdy. Excellent experience thank you... もっと見る
Amazing place to get all your toys/figures/collectibles, such a huge array of quality items. Totally trustworthy, great communication and most of all, just great value. Super swift delivery, packaged... もっと見る
Oh HAPPY DAY! Recieved wanted a hard "Platinum" McFarlane Collector Edition: Superman (Movie, 1978) and never thought I would find one! Great deliver from Props and Replicas on RoyalMail... promp... もっと見る
企業情報
当該企業による記述
Props and Replicas.co.uk is a UK based supplier of high quality action figures, lightsabers, LEGO, NERF blasters, prop replicas, wands and so much more! from Film, TV, Anime & Video Games. We also offer a range of Cosplay & LARP equipment & Replica weaponry from Film, TV, Anime & Video Games Our wide competitively priced selection of items, are all dispatched within 24 hours, you're sure to find the perfect gift or addition to your growing collection, from huge names like Harry Potter, Lord of the Rings, Game of Thrones, Marvel, The Legend of Zelda, Sword Art Online, My Hero Academia, Cyberpunk 2077 & many more.
連絡先
4.4
優良
126件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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Fantastic customer service
Fantastic customer service. Professional, courteous and a great experience overall. There was a problem with processing my order, something I had overlooked, but it was rectified very quickly. I'd recommend buying from props and replicas, I certainly will again.
2021年3月16日
自発的なレビュー
AMAZING Customer Service, definitely recommend using
As a bit of a collector of toys & figures, I have purchased items from a large number of online retailers, however I have to say that propsandreplicas.co.uk knock spots off of the others when it comes to customer service. I have only recently stumbled across them, but found that they offered the items I was after at a lower price than any of my other usual outlets, so gave them a go and was not disappointed.
Very fast delivery & really good communication. Unfortunately I had an issue with part of my order (entirely a supplier quality issue & in no way related to the retailer), but props and replicas went above & beyond to help resolve my issue. This is a level of service sorely missing from many retailers now a days & was honestly a very refreshing and appreciated change.
Needless to say, they will now be my first point of call when looking for figures and genuinely couldn't recommend them enough. Give them a go for yourself and see
2021年1月6日
自発的なレビュー
Best service for pre orders!
Pre ordering figures has been a stressful experience for us lately as collectors. Propsandreplicas is my go to now though, as they have provided the best service throughout! They actually keep you informed when release dates get pushed, and really care about their customers. My package got lost in the post and they didn't hesitate to send me out another one, responding quickly and shipping extremely fast so the replacement came just a few days after I raised the issue. They also refunded me the price difference of the first wave that I had paid, as the second wave was cheaper. Such a nice gesture as they totally didn't have to do that. Will be shopping with them again for sure!
2020年9月11日
自発的なレビュー
Great store! Great staff! Highly recommended for the price!
I got the sword of Aragon (Anduril) prop replica off of the lotr movie and it was really cheap and great value for money! Great staff, as they were close, they delivered it in person saving me £10. They are great with emails if you have any queries and they replied fast!
2020年6月17日
自発的なレビュー
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