What a disappointment!
What a disappointment! I used them once in the past and they did what was promised. This time, at a very critical moment in my business, they dropped the ball. The press release did NOT go out as scheduled. I tried to message customer service in the platform. No answer. Tried to call the number. No answer. Finally received a reply via email. The person agreed to reschedule the release for a Tuesday morning. Instead, it went out on a Friday morning against my wishes and I can see no evidence of pick-ups. My dashboard says zero. They gave me a story about internal tech problems.
Late in the day today, I was given "a credit" to use later. I mean, thanks, I guess, but that doesn't buy back the time I lost at a critical moment. :(








