Psychology Today レビュー 102

Very few referrals, which can happen. The problem started when I tried to quit my subscription, this is nearly impossible, psychology today do not respond to my communitation so I will need to cancel the payment through my bank, which is a nuisance. Also, this is un unethical way of doing business, which doesn't belong in the counselling profession.

BE AWARE. THEY HAVE BEEN CHARGING ME DOUBLE OFF AND ON. THEY DONT RESPOND TO ANY COMMUNICATION. I HAVE NEVER HAD A REFERRAL FROM THEM AND BEEN PAYING FOR 4 YEARS. QUITTING

I would give less then one star if I could. They are taking money and not allowing you to unsubscribe form their service. I advise Therapist to stay away

Very disappointed with the Therapists advertised on Psychology today.

Psychology Today does not have a phone number for customer service and makes it difficult to simply cancel your paid account. They are bloated and obsolete!

I subscribed to Psychology Today's directory for over seven years. My profile views dropped from 95,000 (2019) to 6,000 (2025)—a 94% collapse. I track how clients find me on intake forms. In recent years, not a single one selected Psychology Today.
When I raised these concerns with data, I received canned responses that:

Blamed my browser cache
Suggested I "optimize my profile" (I've had an 8-year waitlist—my profile isn't the problem)
Refuted claims I never made (venture capital firms?)
Repeated that results are "randomized" and there's "no way to force profiles to the top"

That last point is technically true—but deliberately misleading. You can't pay to be #1, but you CAN have the same therapist appear multiple times in the same search results through separate paid listings. I documented this in my zip code: same name, multiple profiles. That's not "forcing" to the top—it's stacking the deck. And Psychology Today collects $29.95 for each of those duplicate listings.
They claim to "clearly distinguish network profiles for transparency." They don't. There's no visible marker. Therapists affiliated with Grow, Rula, or group practices appear identical to independent solo practitioners.
Psychology Today was built on independent practitioners. Now it buries us while profiting from the very system that advantages our competitors. When presented with data, they deflect. When asked direct questions, they repeat scripts.
I'm not alone. A December 2025 ClearHealthCosts investigation documented the same patterns nationwide. Reddit threads like "Psychology Today is BARREN" echo the same frustrations.
Independent practitioners deserved better.

I terminated my membership as a therapist advertising on Psychology Today's directory 4 years ago. I have for the last 4 years, requested several times for them to remove my name from searches. Every request ignored, I still see my name appearing on the internet header page search, under some therapies I do not even offer. I was very unhappy with the service, I received as a therapist, (which cost me money each month). No authentic referrals received for several weeks at a time and the ones which did come through, were very questionable and never resulted in work. I decided I no longer trusted them as an ethical provider of legitimate client requests and do not want to be associated with such a directory. I just wish they would delete my details which misrepresents me and my services.

I feel that it is important to be able to have a profile that reflects accuracy. After my name I use BACP (Snr.Accred) unfortunately their site does not allow you to use a mixture of caps etc. Customer service agent was not interested when I raised this concern so I am focussing on Counselling Directory as their platform allows me to market myself professionally.

As a therapist I was hopeful Psychology Today would give me a boost. It did not provide any referrals and was a NIGHTMARE to cancel. There is no button, you have to send in a "request" and hope it gets done. You can subscribe super easy, but they don't want you to cancel and will make you work for it. Don't bother, it's not worth the money.

The stories are a majority of personal opinions and not real psychiatric truth. Their opinion does not matter. They are all different and poorly written theories anyway.

I was guided through this site, and eventually came across Kellie High, a psychotherapist, who immediately I connected with over Pleso for my first therapy session. After coming up short looking for a therapist that felt warm, knowledgeable and easy to talk to, I am so glad I found Kellie, I cannot recommend her enough, through a tough time in my life, she listened with open ears, and has been a great support throughout this time in my life.

I have now sent messages for 2 months straight to at least 15 different therapists. Not one reply. Not one. To think that this is supposed to be for mental health care I can’t help but to think of the irony of therapist after therapist literally IGNORING you when it is for MENTAL HEALTH! Its mind blowing honestly and tells me all I need to know about the integrity of this site and the therapist’s it employs.

Absolutely disgusted by a couple that are registered and call themselves both councillors when neither are but just scam you for your money and intimidate you!

I’ve had a really disappointing experience with Psychology Today as a therapist. There’s no way to pause or cancel your subscription from your profile — I had to block payments through my credit card just to stop being charged. Even worse, they don’t clearly show what you’re being billed for, and there’s no breakdown of charges anywhere in your account.

6 months later, when I re-joined, they charged me for two months of service I didn’t want, claiming I owed £40 — without ever notifying me. When I reached out to complain, the support team was unhelpful and refused to issue a refund. Apparently, the only way to cancel is by email, which feels outdated and unnecessarily complicated.
Overall, the lack of transparency and control over your own subscription is unacceptable. I wouldn’t recommend this service to other professionals.

Deep Connections LLC in VA, Mara Courtney Howard has brought my recovery forward, with her knowledge and encouragement related to depression/anxiety, grief recovery, healthy communication skills, and coping methods. Since working weekly with Courtney, my family relationships have drastically improved, and I am able to view challenges through a gentler lens, with empathy, compassion and humor. Courtney is a blessing; such a great counselor. I highly recommend her and trust her implicitly.

I am a business owner with eight therapists. I would have rated psychology today highly about one year ago. Now I am reading it a one because I am not getting any client referrals from it nor are my staff. Whatever changes have been made. they have not been for me and my Staff.

As a counsellor I joined Psychology Today in the hope of sourcing clients. A period of grace is given before charging however since I have attracted no clients from PT in the past 6 months I am trying to cancel my profile and it is proving quite difficult. I have contacted PT but yet to get a response.

Psychology Today’s setup is designed to help their own website gain more authority in search engines rather than genuinely support providers or visitors. They do not offer meaningful backlinks to help independent websites build visibility. At the same time, they encourage people to add badges to their own sites that link back to Psychology Today, which only strengthens Psychology Today’s search standing. This approach feels one-sided and mostly serves Psychology Today’s interests. I would advise anyone to look closely at what the company actually offers before spending time or money here.

As a therapist, I’ve genuinely appreciated being part of Psychology Today. Many of the clients who have found me through the platform have been an excellent fit. I’ve given 4 stars because referrals can be inconsistent. I regularly update my profile to reflect additional training and expertise, but with so many therapists listed, it can still be challenging for clients to find the right match.

Getting a decent therapist in London UK is a nightmare. They haven't got a clue.They are judgemental, condescending, and either say nothing or disregard what you say and preach nonsense they obviously read from a book.

I feel pantronised, angry and anxious when I finish the session. Being a member of BACP means nothing and most will only do Zoom at double the price pre-covid. I want to see the therapist in person.

Psychology Today lists many unqualified therapists. In the UK anyone can call themselves a therapist as over here they are not legally regulated.

I have given up on them. They are so poorly trained, lack experience and give textbook answers and advice.
It feels like they have zero life experience and are winging it to keep enough clients on their books.
Some 'therapists' are only £10 cheaper than a clinical psychologist.
It's all a big scam

For the people on here that are still having money taken from your account, cancel your card. Say you lost it. Then they can't get at your money.

Good luck and be careful - there are so many fake people out there. Good people are hard to find, especially following covid.
Avoid BetterHelp, another scam.