Psymplicity レビュー 

275
•
TrustScore 5段階評価の4.5

4.7

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Psymplicity went through a shocking period about 18months ago when the admin was a shambles. Nothing worked! They have absolutely turned it around and it is all back on track. Very happy with the serv... もっと見る

企業が回答しました

5つ星のうち5の評価

Dr Beider listens and values my feelings and opinions and explains stuff clearly. Admin always reply quickly, help, are friendly and caring too. I feel privileged to have found your clinic and have... もっと見る

企業が回答しました

5つ星のうち5の評価

I've been a patient for i think 3 years now. Phone numbers and email addresses work, easy to talk to a real person who resolves questions effectively. The life admin aspect of it works well. I've ha... もっと見る

企業が回答しました

5つ星のうち5の評価

At appointments I’ve been met with compassion, care, and the clinician I’ve had recently - she has taken the time to really understand my symptoms as opposed to me feeling like I’m just being push... もっと見る

企業が回答しました

企業情報

  1. 精神保健クリニック
  2. ・
  3. 心理学者
  4. 心理療法士
  5. 精神衛生サービス
  6. 精神科医

当該企業による記述

At Psymplicity we have a dedicated team of highly trained psychiatrists, psychologists and psychotherapists who are here to help. Our team are committed to the wellness of our patients and their loved ones through prevention, intervention, education, and treatment. We are there to provide you with advice on behaviour management, medication treatment and development of skills and strategies to help manage thoughts, emotions and behaviours that impact your mental health. Your appointment can take place from the comfort of your own home via video call. Our clinicians will provide you with a warm, reliable, and caring environment which is a safe space for you to discuss your concerns, find the support you’ve been looking for and take the next step along the path to better health and happiness. If you are feeling low, struggling with mental health concerns you cannot explain or just need someone to talk to, please reach out to us on 020 7118 0407, our Patient Care Team will match you with one of our consultant psychiatrists or psychotherapists. We are with you on your journey


連絡先

4.7

優良

TrustScore 5段階評価の4.5

275件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(275)

過去12か月のレビュー数: 59件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service

The psychologist I spoke with was friendly, calming and efficient. He made me feel at ease talking about things and ultimately gave me a helpful diagnosis

2025年5月26日
自発的なレビュー
Psymplicity ロゴ

Psymplicity からの回答

Dear Philly,

Thank you so much for your positive review! We are so pleased to hear that our clinician was able to help you.

Kind regards,
The Psymplicity Team

5つ星のうち5の評価

Wonderful team

Wonderful team! Thank you for the excellent care and friendly service. Everyone, from the doctor to the admin staff, was equally helpful and went above and beyond. Top-notch experience all around - Thank you!

2025年5月19日
自発的なレビュー
Psymplicity ロゴ

Psymplicity からの回答

Dear Karina,

Thank you so much for leaving us a positive review! We are so pleased to hear about your experience with our service.

Kind regards,
The Psymplicity Team

5つ星のうち5の評価

Easy ordering of repeat prescription

We are an existing patient. Easy to request and pay for repeat prescriptions. As.long as you can input the info they need, as easy as pie.

2025年5月8日
自発的なレビュー
Psymplicity ロゴ

Psymplicity からの回答

Dear Keri,

Thank you so much for leaving us a positive review! We are so pleased to hear about your experience and that you find out our system easy to use.

Kind regards,
Psymplicity Management

5つ星のうち5の評価

First class care - would definitely recommend

The care provided was efficient and effective. The manner it was delivered in was kind and helpful. Bespoke care was given with much thought and compassion.

2025年5月1日
自発的なレビュー
Psymplicity ロゴ

Psymplicity からの回答

Good afternoon,

Thank you so much for leaving us a positive review. We are very grateful for your kind words.

Kind regards,
Psymplicity Management

5つ星のうち5の評価

Much better again - original good service back on track

About 6-12 months ago they were a disaster and very frustrating with their communication. THey appear to have settled and sorted their sh*t out and are back on track to being a reliable service provider. Don't get me wrong I have never had reason to question their clinical care. I see Dr Dein and she is fab!

2025年4月28日
自発的なレビュー
Psymplicity ロゴ

Psymplicity からの回答

Good morning,

Thank you so much for the positive review! We have been working hard to improve the service for our patients and we are so pleased that this is evident.

Kind regards,
Psymplicity Management

5つ星のうち5の評価

Katrina needs a promotion!

Katrina, highly impressed me with how she handled my appointment. She immediately knew who I was even though I hadn't spoken to them in a while and efficiently dealt with the booking. Very customer focused, friendly and efficient. We need more Katrina's please!

2025年4月23日
自発的なレビュー
Psymplicity ロゴ

Psymplicity からの回答

Dear David,

Thank you so much for the positive review! We will definitely pass on your kind words to Katrina.

Kind regards,
Psymplicity Management

5つ星のうち1の評価

Dr Khan didn’t show up

We had a meeting with Dr Khan scheduled for 8:30pm. We waited 40 minutes for him to join the zoom meeting and he never showed. I am disgusted that nobody had the decency to call us to let us know the meeting wasn’t going to happen. I spoke to the manager this morning who informed me of a Zoom outage which is why the appointment didn’t happen. I understand these things happen sometimes but could the doctor himself not call us to let us know. £600 for one appointment that my sister was extremely anxious about and spent all day worrying about it. I will not be using this company going forward.

2025年4月16日
自発的なレビュー
Psymplicity ロゴ

Psymplicity からの回答

Good afternoon Anna,

Thank you for your review. The reason that the appointment did not go ahead was because of a highly unusual global Zoom outage which was unforeseen. Dr Khan got in touch with our IT team regarding this as soon as he realised there was an issue and also asked our patient care team to call you first thing in the morning regarding this to reschedule the appointment.

We have now promptly processed your refund and will be speaking with the doctor involved regarding how to deal with these situations in future.

Kind regards,
Psymplicity Management

5つ星のうち5の評価

Good experience

Quick to respond to enquiries. Admin staff very helpful. Medical staff empathetic and supportive.

2025年4月7日
自発的なレビュー
Psymplicity ロゴ

Psymplicity からの回答

Good morning Joanne,

Thank you so much for leaving us this review. We are so pleased that you feel supported.

Kind regards,
Psymplicity Management

5つ星のうち3の評価

Psymplicity has its strengths

Psymplicity has its strengths, like efficient assessments and supportive admin staff. However, communication issues with the psychiatrist caused frustration during a critical time, leaving me without medication. While some experiences were positive, the lack of timely responses and attention to patient needs is disappointing. Mixed feelings overall—great potential but room for improvement.

2025年2月27日
自発的なレビュー
Psymplicity ロゴ

Psymplicity からの回答

Good morning,

Thank you for leaving us a review. We appreciate the feedback and apologise that there have been communication issues with the doctor leading to prescription delays.

We are working on improving our services all the time and take onboard all the points you have raised.

Kind regards,
Psymplicity Management

5つ星のうち5の評価

Doctor Jeremy Beider is fantastic.

Doctor Jeremy Beider is fantastic.
If you have a query they go out of their way to help you.
Everyone is very friendly and eager to give a good service.
Expectations are always set and you feel very looked after.
I highly recommend this health care provider.
There were a few issues with the company last year and I must say through very testing and difficult times for the staff, they still made sure to prioritise and did all they could to reassure and help.
The turn around since then had been exceptional. I'm glad I stayed with them throughout it all.

2025年1月1日
自発的なレビュー
Psymplicity ロゴ

Psymplicity からの回答

Good morning,

Thank you so much for your review! We are so pleased about your positive experience with Psymplicity.

Kind regards,
Psymplicity Management

5つ星のうち5の評価

Care more than the NHS do

Care more than the NHS do. Never had a problem getting an appointment or prescription. Finally got a diagnosis and put on the correct medication at last.

2025年3月21日
自発的なレビュー
Psymplicity ロゴ

Psymplicity からの回答

Good morning,

Thank you so much for your positive review. We are so pleased that you are happy with the care received!

Kind regards,
Psymplicity Management

5つ星のうち5の評価

I have always received such great care…

I have always received such great care from my DR and the wide range of appointment times really help me with my busy schedule

2025年3月20日
自発的なレビュー
Psymplicity ロゴ

Psymplicity からの回答

Good morning Ms Davis,

Thank you so much for leaving us this feedback! We are so pleased that you are satisfied with the care you have received.

Kind regards,
Psymplicity Management

5つ星のうち5の評価

A good experience

Dealing with Psymplicity has become a good experience, they have come a long way in the last 6-9 months. Their customer service is excellent and my Doctor is wonderful. I was didn't hesitate to recommend Psymplicity.

2025年3月20日
自発的なレビュー
Psymplicity ロゴ

Psymplicity からの回答

Hi Sharon,

Thank you so much for leaving us a positive review! We are so happy to hear about your positive experience with our team and your doctor.

Kind regards,
Psymplicity Management

5つ星のうち4の評価

We felt listened too which isn’t always…

We felt listened too which isn’t always easy when its virtual. My son felt comfortable talking to his paediatrician which again can be hard when not in person.

2025年3月5日
自発的なレビュー
Psymplicity ロゴ

Psymplicity からの回答

Hi Chloe,

Thank you so much for your positive review. We are so pleased we could help with your son and that he felt comfortable.

Kind regards,
Psymplicity Management

5つ星のうち5の評価

I joined a fantastic webinar by…

I joined a fantastic webinar by Psymplicity - "Anxiety in Love" - the content was insightful and it was delivered in a structured and clear way. I will definitely sign up for more webinars from Psymplicity!

2025年2月12日
自発的なレビュー
Psymplicity ロゴ

Psymplicity からの回答

Dear Dominika,

Thank you so much for leaving us a review! We are so pleased that you found the webinar beneficial and look forward to you attending further webinars in the future.

Kind regards,
The Psymplicity Team

5つ星のうち5の評価

If there was a 10 star rating I would give that!

I've had such a positive experience with my doctor and his team, and I wanted to share it. What truly sets my doctor apart is his genuine understanding of how my personal life can significantly impact my mental health. He takes the time to listen and really hear me, and he validates my experiences. This makes a world of difference in my treatment.

When I've needed adjustments to my prescription schedule, whether monthly or bi-monthly, he's always been incredibly sympathetic and trusting. He treats me with respect and dignity, acknowledging me as a human being navigating mental health challenges, rather than just a patient file. This stands in stark contrast to some online psychiatric services I've encountered, where I've felt hesitant and judged.

Beyond my doctor's care, I honestly don't know what I would do without the administrative team. They are absolutely incredible! Their efficiency and dedication are truly remarkable. The teamwork they display is evident in how seamlessly they handle every request, even last-minute ones.

They've been a tremendous support, helping me with every task, no matter how big or small. They are a vital part of my positive experience at this practice, and I'm so grateful for their hard work and compassion.

2025年2月16日
自発的なレビュー
Psymplicity ロゴ

Psymplicity からの回答

Hi Serhat,

Thank you so much for this wonderful feedback. We are so pleased that we've managed to help you and will continue to support you.

Best wishes,

The Psymplicity Team

5つ星のうち5の評価

Great consultation experience for an international family

I'm the guardian of a 14-year-old girl who came to the UK to study 3 years ago, and I have attended the appointment with her and her mum with Dr Resham Abbasi. We had a very thorough session and Dr Abbasi is highly professional and attentive and was able to understand the issues she was facing as an international student from a different cultural background, which is very important for the family. She was able to give an accurate assessment of the child's situation and her recommendations were helpful and valued by the family. Overall, the family was grateful for the patience and kind support from Dr Abbasi and would highly recommend her for international families.

2025年1月15日
自発的なレビュー
Psymplicity ロゴ

Psymplicity からの回答

Good afternoon,

Thank you so much for this brilliant feedback. We are so pleased the appointment with Dr Abbasi went well.

Kind regards,
Psymplicity Management

5つ星のうち5の評価

You can't go wrong with Psymplicity

My experience with Psymplicity has been outstanding. The clinician was exceptionally knowledgeable and experienced, creating a safe, supportive environment where I felt comfortable sharing my concerns. Their attentive, empathetic listening made me feel truly heard and understood, which was incredibly reassuring. This compassionate approach helped address my issues with genuine care, leading to an effective treatment plan tailored to my needs. The admin team was also efficient and responsive, ensuring a smooth, stress-free process from start to finish. I’m extremely satisfied with the care I received and would highly recommend their services.

2025年2月3日
自発的なレビュー
Psymplicity ロゴ

Psymplicity からの回答

Good morning John,

Thank you so much for leaving us a review! We are so pleased to hear about your positive experience with our service.

Kind regards,
Psymplicity Management

5つ星のうち5の評価

Solid care provider

I've been a patient for i think 3 years now. Phone numbers and email addresses work, easy to talk to a real person who resolves questions effectively. The life admin aspect of it works well.
I've had the same doctor through diagnosis and starting medication. He answers emails and I feel he knows me personally. I am still waiting on NHS services to take over my consultant level care and I'm glad the private provider I chose has turned out to be reliable and efficient as I'm still having to pay for reviews.

2025年2月3日
自発的なレビュー
Psymplicity ロゴ

Psymplicity からの回答

Good morning Philippa,

Thank you so much for your valuable feedback. We are so pleased that we have been able to provide such great care for so long.

Kind regards,
Psymplicity Management

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