When I got the delivery notification from DHL, it was for a parcel from 'Blue Bones Ltd'. So this caused some confusion - I'm refurbing a flat at the moment and having many things delivered all arou... ãã£ãšèŠã
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Great product, poor service. Discount offers advertised on all products but not available on the item I wanted. 'Free' pallet delivery not available on discount items and doorstep delivery means exac... ãã£ãšèŠã
I recently purchased the Silver Buddah Statue which I had wanted for a long time. However, when it was delivered it was cracked and the leg broken off & missing, probably done in transit. I contacte... ãã£ãšèŠã
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We ordered two modern occasional tables over the phone. Puji were efficient, responsive and communicated straightaway when there was a potential change to delivery options. They were also the most com... ãã£ãšèŠã
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Puji are retailers of solid wood furniture, including beautiful reclaimed teak collections and mango industrial designs. The Puji range can be purchased online. We also sell an extensive selection of unique and contemporary decorative home accessories. Puji deliver across the whole of the UK & Ireland and carry some items in stock for quick delivery times whereas others will be specifically handcrafted and are made to order for you. We pride ourselves on offering a great service to all of our customers.
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467B Kingsway, M19 1NR, Manchester, è±åœ
- 02088863000
- info@puji.com
- www.puji.com
3.7
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Couldnât have been more helpful
Couldnât have been more helpful! Best service Iâve received in a long time
2020幎5æ6æ¥
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Puji ããã®åç
Dear Dean,
Thank you for taking the time to leave us such great feedback. We're glad to hear that you are happy with the service received and hope you enjoy your new item!
We hope to see you again soon at Puji.com!
Ordered for delivery to my daughter inâŠ
Ordered for delivery to my daughter in a different city. Easy to do. Arrived even sooner than expected. Very satisfactory experience.
2020幎3æ1æ¥
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Puji ããã®åç
Dear John,
Thank you for taking the time to leave us such a great review. We're glad to hear that you are happy with the service received!
We hope to see you again soon at Puji.com!
Made the order but delivery tookâŠ
Made the order but delivery took forever. Apart from that I love Puji and its products.
2020幎2æ12æ¥
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Puji ããã®åç
Dear Iouliana,
Thank you for taking the time to leave us another review, it's great to hear you love our Puji products.
We are sorry to see that you were disappointed with the delivery time. We can see you previously left us a 5 star review for the same order, so we will be in touch with you today to gain further feedback on this.
Regarding delivery, we have checked with our couriers and can see after the correct payment was received on the Friday evening, the delivery was signed for on the following Tuesday, which was within our standard delivery period of 3-5 working days. Weâre really sorry if you expected the service to be quicker than this and appreciate your feedback.
Thank you again for taking the time to provide valued feedback and we hope to see you again soon at Puji.com!
Pleased with wine rack which is exactlyâŠ
Pleased with wine rack which is exactly what I had in mind. It is well made and a definite feature now in our dining room as well as being a practical item
2020幎2æ2æ¥
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Puji ããã®åç
Dear David,
Thank you for taking the time to leave us such great feedback. It's wonderful to hear that you are enjoying your new wine rack!
We hope to see you again soon at Puji.com!
Excellent all round - brilliant service
Fantastic service and product from Puji. Bought 6 dining chairs and despite the delivery company being awful and just leaving the chairs outside in boxes that had obviously been battered around (and it was raining) the customer service from Puji was excellent. Assured us they would sort any problems when we examined the chairs - there was one small rip in one chair and they arranged for someone to come out and repair it very quickly. Couldnât be happier with the chairs and the service. Would highly recommend
2020幎1æ28æ¥
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Puji ããã®åç
Dear James,
Thank you for taking the time to leave us a such a great review. We are really sorry for the inconvenience with the delivery and the damage to the chair but we are glad our team was able to rectify this. It's great to hear you are happy with the service we provided. We hope you can now enjoy using your new dining chairs!
We hope to see you again soon at Puji.com!
This company has been my favourite forâŠ
This company has been my favourite for many years now.
My house is full of their stylish pieces and I never tire of looking at them.
The customer service is also brilliant, the personal touch is much appreciated - thank you!
2020幎1æ18æ¥
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Puji ããã®åç
Dear Marie,
Thank you for taking the time to leave us such great feedback. It's wonderful to hear that you have many Puji pieces in your home! Thank you for your returning custom, we hope you enjoy your latest additions!
We hope to see you again soon at Puji.com!
Excellent quick service and lovelyâŠ
Excellent quick service and lovely quality highly recommend
2020幎1æ16æ¥
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Puji ããã®åç
Dear Vicky,
Thank you for taking the time to leave us such excellent feedback. We love hearing that our customers are happy with both the service and quality of the item received. We hope you enjoy using your new furniture!
We hope to see you again soon at Puji.com!
I ordered a Buddha statue
I ordered a Buddha statue. The quality, materials and the colour feels and looks very cheap.
Wouldn't recommend to buy.
The delivery was long as well.
2020幎1æ16æ¥
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Puji ããã®åç
Dear Alex,
Thank you for taking the time to leave us a review.
We are so sorry to hear of your disappointment with our much loved Buddha Statue. This is the first we have heard and we would like to investigate this further. We will be in touch with you directly today to gain further feedback if you are willing to provide this. If you wish to return this item you are well within the returns period, we will discuss this with you today.
Regarding delivery, we have checked with our couriers and can see after the order was placed on Friday afternoon, the delivery was signed for on the following Tuesday, which was within our standard delivery period of 3-5 working days. Weâre really sorry if you expected the service to be quicker than this.
Customer satisfaction is always our number one priority and we are really sorry we have fallen short this time. We do hope we can put this right for you and look forward to discussing it further.
Thank you again for taking the time to provide your valued feedback.
Brilliant service and quality
Ordered my coffee table new years day and it arrived on the 3rd of Jan perfect nice quality
many thanks
2020幎1æ4æ¥
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Puji ããã®åç
Dear Sara,
Thank you for taking the time to leave us such great feedback. We are glad to hear you are happy with your new coffee table and hope you can now enjoy using it!
We hope to see you again soon at Puji.com!
Great quality
Love it, such great quality, lovely colours, and delivered promptly. Only disadvantage was the plastic packaging!
2020幎1æ3æ¥
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Puji ããã®åç
Dear Olivia,
Thank you for your great feedback! We are really pleased you are happy with your purchase. We appreciate your feedback on the plastic packaging and will take this on board.
We hope to see you again soon at Puji.com!
Puji ããã®åç
Dear Catherine,
Thank you for taking the time to leave us such great feedback, we hope you enjoy your new Puji products.
We hope to see you again soon at Puji.com!
Great price for the piece of furnitureâŠ
Great price for the piece of furniture we bought, speedy delivery and very securely packaged.
2019幎11æ17æ¥
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Puji ããã®åç
Dear Marten,
Thank you for your great feedback! We're glad to hear you are happy with both the product and service provided.
We hope to see you again soon at Puji.com!
From the moment i placed my order forâŠ
From the moment i placed my order for the set of 2 Retro Chic gold side tables & the day they arrived,there service was great 1st class.
2019幎11æ3æ¥
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Puji ããã®åç
Dear Robert,
Thank you for your valued feedback regarding our Round Retro Chic Set of 2 Gold Side Tables. We're glad to hear you had a great Puji experience and we hope you enjoy using your new tables!
We hope to see you again soon at Puji.com!
Pure Vintage
I searched far and wide for a dining set. Nothing really stood out. Purchased 2 pairs of the Vintage Vegan Leather Chairs recently from Puji, was not disappointed. They are fantastic in looks and quality.
Had a slight issue with one but Hannah was amazing in customer service and it was soon rectified.
So happy with my purchase xX Many thanks xX
2019幎9æ22æ¥
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Puji ããã®åç
Dear Daren,
Thank you for taking the time to leave us such positive feedback. We are really sorry for the slight issue you experienced but we are glad to hear our team quickly rectified this. We hope you enjoy using your new dining set!
We hope to see you again soon at Puji.com!
Very pleased
Very easy to order online. Very pleased with the product (a side unit). There was a minor problem with the delivery company, not the fault of Puji, but Puji responded straightaway to help put things right. So top marks for their customer support too.
2019幎8æ11æ¥
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Puji ããã®åç
Dear Ian,
Thank you for your valued feedback. It's great to hear you found our website easy to use and you are happy with your order. We are sorry for issues experienced regarding delivery, thank you for getting in touch and allowing us to put it right.
We hope to see you again soon at Puji.com!
I recently purchased the Silver BuddahâŠ
I recently purchased the Silver Buddah Statue which I had wanted for a long time. However, when it was delivered it was cracked and the leg broken off & missing, probably done in transit. I contacted Customer Services thinking that due to the time that had elapsed- i live abroad and collected upon a visit to the UK-they would dismiss my concerns.
However, they were brilliant, prompt in replies and quickly sent out a new statue the same day free of charge.
Apart from that it's a beautiful piece, stunning in fact, hard to find elsewhere and looks eye catching on side unit.
2019幎7æ31æ¥
èªçºçãªã¬ãã¥ãŒ
Puji ããã®åç
Thank you for your feedback regarding our Silver Buddah Statue. We are really sorry it arrived damaged. I am glad to hear we were able to replace it quickly and I hope you can now enjoy the beauty of it within your home!
We hope to see you again soon at Puji.com!
Love my mats!!
2019幎4æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Puji ããã®åç
Thank you for your great feedback regarding our lovely Exotic Rosewood Placemats, we're glad to hear you love them and hope you enjoy using them just as much.
We hope to see you again soon at Puji.com!
Purchase made at London Home Show
Met you guys at the London Home Show and loved all your items on show. Made a purchase extremely easy, fast delivery and product is great quality
2019幎4æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Puji ããã®åç
Thank you so much for your great feedback and for visiting us at the Ideal Home Show. It's great to hear that you love our products and we are really glad that you are happy with your item!
We hope to see you again soon at Puji.com!
Great wooden table mats
very pleased with our mats that we ordered for our son, who has just moved into his new home. We bought these mats for ourselves over 5 years ago and still like new after using everyday. Thank you
2018幎12æ24æ¥
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Puji ããã®åç
Dear Michelle,
Thank you for your valued feedback. We are really glad you are happy with your items and hope your son loves them just as much! We really appreciate you taking the time to share your experience with us.
We hope to see you again soon at Puji.com!
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