QuestionPro レビュー 

15
•
TrustScore 5段階評価の2

1.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

企業情報

  1. ソフトウェア企業
  2. ・
  3. オンライン マーケティング代理店

さまざまな外部ソースから提供された情報

QuestionPro provides powerful online survey software designed to help you make better business decisions. Our easy to use software includes tools for creation, distribution, and analysis of online surveys, polls, forms and quizzes. Use our advanced features to completely customize the survey experience and power sophisticated analysis. Best of all, our customer support team is available 24X7 to guarantee your project is a success! With over 10 million users across 100 countries, we have provided survey software to Fortune 100 companies, academic institutions, small businesses, and individual researchers for over ten years.


連絡先

1.9

期待以下

TrustScore 5段階評価の2

15件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.9

すべてのレビュー

(15)

過去12か月のレビュー数: 9件

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5つ星のうち1の評価

Scam Company

It's impossible to reach the minimum amount of points to actually redeem a gift card. I am at 955 points and the only e-mails they keep sending me are links to surveys where it displays that I already completed them.

They send three emails today indicating I can earn 150 points and all three display this when I click the link:

The owner of this survey has disabled users from taking the survey multiple times. Since we already have a response from you we cannot accept your response at this time.

They've obviously benefited from surveys I have completed to reach 955 points and now they don't offer any that work to get to the minimum amount to redeem.

Don't waste your time!

Update: I did manage to reach 1870 points. As soon as I did, the $5 Amazon gift card for 1800 points went from being listed as "You don't have enough points to redeem this." to "Not available"

2026年9月20日
自発的なレビュー
5つ星のうち1の評価

Surveys Showed I Had Earned Points, but I Couldn’t Access Them — Support Never Helped

I am extremely frustrated with my experience with QuestionPro.

I have been completing surveys through emails that are consistently sent to the same email address. Those emails show both the number of points I have earned and the number of points each individual survey is worth.

I never knew my password, so I tried to use the password-reset option with the same email address that has been receiving all of my survey invitations. I never received the password-reset email.

I contacted support multiple times — approximately four times — asking for help accessing my account and checking my points and earnings. I received no response.

I eventually contacted someone through the online chat. The representative asked me whether I actually had an account. Since I could not access one, I decided to try signing up using the exact same email address that had been receiving my surveys.

I was able to create a brand-new account using that email address.

That raised a serious concern for me. If the surveys I had been completing were actually connected to an existing account under that same email address, why was I able to create another account using it?

I then checked the new account expecting to see the points that had been displayed in the survey emails I had been receiving and completing. None of those points were there.

So now I have survey emails showing that I had earned points, but the account I was able to create with that exact same email address shows none of those points.

I explained this to the chat representative. I was told that my previous support requests had gone to the wrong email address or the wrong person. I showed the representative that I had contacted the person/email address I had specifically been instructed to contact. I was also told that someone would get back to me within 24–48 hours.

It has now been much longer than 48 hours, and I still have received no response or resolution.

At this point, I have made multiple attempts to get an explanation and recover or verify the points I earned from completing surveys, and I have received no meaningful assistance.

I cannot say what is happening on their end, but based on my experience, I have serious concerns about the way points and participant accounts are being handled. I completed the surveys, the emails showed points associated with my participation, yet those points are nowhere to be found in the account I was able to create using the same email address.

This is why I am extremely disappointed and why I would not recommend this service based on my experience.

2026年8月26日
自発的なレビュー
5つ星のうち1の評価

Don't take their surveys.

I just completed an in-depth survey about remodeling work I did in February for my apartment's bathroom and bedroom through QMEE. It took 50 minutes and after submitting it (with my personal details like my race, income, and living situation) they declined my survey and didn't pay me despite taking my info. As soon as you see questionpro.com close the survey. Don't trust these scammers.

2026年4月15日
自発的なレビュー
5つ星のうち5の評価

Experiência excelente com a QuestionPro: produto robusto e suporte excepcional

Gostaria de deixar meu elogio à equipe da QuestionPro. A ferramenta é excelente para todos os tipos de pesquisa, desde as mais básicas até as mais complexas. A interface é intuitiva, os recursos são robustos, e a flexibilidade da plataforma facilita muito o trabalho de análise e coleta de dados.

Além disso, o suporte ao cliente é incrível! Precisei de ajuda para resolver um problema de acesso e fui atendido com rapidez e eficiência – em apenas 21 minutos, por volta das 18h30, ou seja, fora do horário comercial. Isso mostra o comprometimento da equipe com o cliente.

Gostaria de agradecer especialmente ao Amon Martins, à Caroline Sporrer e à equipe de suporte que esteve envolvida. O atendimento foi cordial, proativo e resolveu meu problema prontamente. Serviço de primeira!

2025年6月2日
自発的なレビュー
5つ星のうち1の評価

NI ⅒ DE ESTRELLA

NI ⅒ DE ESTRELLA, MALA EXPERIENCIA, CUANDO VOY A TERMINAR UNA ENCUESTA ME APARECE UN MENSAJE "INVALID LINK" LUEGO PONEN UN LIMITE DE PUNTOS PARA PODER ALCANZAR LA RECOMPENSA, CUANDO YA VOY POR MÁS DE LA MITAD YA NO ME VIENEN ENCUESTAS ASÍ QUE IMPOSIBLE CANJEAR RECOMPENSAS. ES ESTAFAAAA 👎👎👎

2025年3月30日
自発的なレビュー
5つ星のうち1の評価

Spam central refuses to unsubscribe

Seldom have I come across such aggressive unwanted marketing. Somebody called Malavika keeps sending me spam emails despite unsubscribing at least 5 times, reporting junk and even phishing. They just find a way to ignore all of it and keep sending unwanted emails aggressively. Makes me question their data privacy and consent compliance. Question pro, I will never buy your product, please back off with the aggressive unwanted marketing.

2024年10月9日
自発的なレビュー
5つ星のうち1の評価

Awful company, AVOID! No support!

Awful company, I was a member of a site it runs and they had issues with the site finally got back on and then they decide to keep all the points i was awarded and close my account after i provided time and data. AVOID this company they do not provide support for the members of the sites, I have been trying to get help since 20th April via email/twitter/facebook!!!!

2023年4月20日
自発的なレビュー
5つ星のうち5の評価

“Simple and very powerful …

What do you like best about QuestionPro?

We have been using QuestionPro as an agency for many years now. The easy to use survey builder allows for the learning curve to be very quick and our team can easily and quickly create high-quality surveys. Additionally, once you start to get more familiar with the software and start to dig deeper, you begin to find that there are many powerful attributes that allow you to expand your analytics and survey complexity capabilities.
Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

Sometimes we would like the ability to schedule "appointments" when using the survey as a registration form. Often times we do events where having families sign up for a time to come would be very beneficial.
Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

We use QuestionPro regularly to measure the impact of our programs, like knowledge change, and behavior habits building. Additionally we gain valuable feedback from stakeholders in our community through our surveys which help lead future programs and county initiatives.

2022年3月18日
自発的なレビュー

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