QVC レビュー 

1,401
•
TrustScore 5段階評価の1.5

1.6

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

QVC is THE most horrible online shopping experience. Make sure you watch how they bill you. I’ve had multiple charges and multiple late fees for THEM not having my email address correct (Which they... もっと見る

5つ星のうち1の評価

I have just received another Christmas type tree which lights up as my mother who has dementia, likes to see and again this was damaged and also had been used as not wrapped as it should have been. I... もっと見る

5つ星のうち2の評価

I recently order items in September 2026 after viewing them on the QVC television program. ALl I can say is Buyer Beware. They must be using special lighting because I did not get what I thought I saw... もっと見る

5つ星のうち1の評価

I would love to leave a positive review but as Evri still have my item, I am unable to. This is a negative review of both Evri & QVC. No delivery from Evri & the QVC customer care representative in... もっと見る

企業情報

  1. 衣料品店

さまざまな外部ソースから提供された情報

Online Shopping made easy at QVC – your source for quality products from top name brands. Watch QVC live, set show reminders, and shop online from our great selection of products. Don’t miss the Today’s Special Value – one item at an exceptionally low price each day…only at QVC!


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1.6

ひどい

TrustScore 5段階評価の1.5

1401件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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1.6

すべてのレビュー

(1,401)

過去12か月のレビュー数: 162件

レビューを書く
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5つ星のうち1の評価

We bought a robot mower from QVC and…

We bought a robot mower from QVC and told by text it would be delivered yesterday Tuesday 21st April.
.between 4:33pm and 5:33pm we waited until 5:45pm
then another text saying unable to deliver and parcel was delivered to parcel depot instead
we had not been out all day also we have a door bell that you can see who is there with a security bell in living room that is why we know they had not been
QVC were not very helpful saying They would arrange for a phone call within 72 hrs. ORDER CANCELLED

2026年4月21日
自発的なレビュー
5つ星のうち1の評価

Poor service placed a order and took…

Poor service placed a order and took the option to pay in 3 on placing the order the first payment went out plus p/p on next day checking my bank i found out that the full amount had been taken out I checked my emails regarding this and contacted QVC customer service and said a email was sent out I've had no emails from qvc I find it's totally disgusting that they took this action before disgusting it with the customer my telephone number and email is on the records and it would be nice if they contacted me first regarding action taken

2026年4月18日
自発的なレビュー
5つ星のうち2の評価

I returned a K cup coffee maker

I returned a K cup coffee maker. They charged me more for the return than what was charged to send originally. They took out the return amount and I have not received any refund yet. Crappy experience. Will not order from them again.

2026年4月18日
自発的なレビュー
5つ星のうち1の評価

QVC Shocking customer service

Shocking customer service. Treating me like a child. Bought Block Blitz algae remover. It removed Ronseal’s paint and wrecked my decking. Their customer service agent said “it’s in the small print”, it doesn’t work with all paints. Not advertised as this when you purchase. Ronseal has been amazing, this single product has created a huge amount of time and cost. Left a review and they deleted it. Corrupt to the core!! Absolute criminals. Oh and QVC - you can’t delete this post!

2026年4月18日
自発的なレビュー
5つ星のうち1の評価

If you’re looking for a work life…

If you’re looking for a work life balance, this is not it. Expect to put in a PTO request for one day three weeks ahead of schedule. Just for them to take every single day to decide and wait until 30 minutes before your shift to deny your approval. If you ever want to have a day off for yourself or you need to go to your kids birthday party, etc. be prepared for service levels to completely ruin your day every single time.

2026年4月17日
自発的なレビュー
5つ星のうち1の評価

Dreadful experience

Dreadful experience trying to return a product called Block Blitz.QVC said do not send it back to them and gave me an address.The people at this address said ,do not send it to this address and gave me another address.I checked with QVC again to be told this is not correct!Surely a descent Company would step up to the plate and take charge and get this sorted out.They are leaving it all to me and I am getting nowwhere as both are not taking responsiblity! Be careful what you order!!!!!!

2026年4月15日
自発的なレビュー
5つ星のうち2の評価

Every single piece of clothing looks…

Every single piece of clothing looks like loungewear they cater to more weight, challenged people and when they do have extra smalls and petite they run out of them right away. However, 99.9% of the time the styles are nothing that I would want to buy. HSN is a little better, but not that much better they could do a killing if they change their business model with the old designers bring new ones and bring in clothing that people want not crap and the same recycled shit over and over and over again.

2026年4月10日
自発的なレビュー
5つ星のうち1の評価

Unfair individual postage charges

Ordered 3 of the same item...Products were amazin but was charged for postage on each item even though they were packed an arrived altogether in the same bag? delivery charge is halved if you order more of the same item but I still think its crazy!!!

2026年4月7日
自発的なレビュー
5つ星のうち1の評価

Cannot Delete Info They Collect on You

First of all, there is no way to delete your account yourself, you have to get Customer Service to do it. Second, I asked repeatedly to have any data and information they collected from me deleted, and they refused to answer my request.

2026年4月7日
自発的なレビュー
5つ星のうち2の評価

This is about the pre paid labels

This is about the pre paid labels. I had an item that was faulty so requested a pre paid label,that was on the 7 March 2026 for collection 14 March 2026.Evri turned up but no label,so he arranged with me to come back on the 18 march 2026,that would have been his 2nd attempt as and to quote QVC "they are paid to come back three times So I rang on the 17 March 2026 about another order and she sent another label as I mentioned Evri was coming back on the 18 March 2026,I did ask her not to re order the label but she had already done it,but it cancelled evri coming out as arranged on the 18 March 2026 so this second label was due for collection date of the 23 March 2026.The 23 March 2026 came,so did Evri at 10.30 am but no label,again.At 4 pm on the same day 23 March 2026 label arrives so I phone QVC to advise and also to see if they could get Evri back and again the member of staff said I have just ordered you two more labels collection will be the 30 March 2026,I ordered you two so at least you will get one,I asked if these two labels she had just ordered had the same number (last four digits ) on as they have to correspond to the number held on Evri hand held phone. Now ,I was advised by so many different people on the call centre different things like,for one the numbers have to link,then,you can use any label that turns up as they are valid for four weeks,and another one was,no you cannot use old labels,or it is Evri fault.At that point, I first clarified who sends the labels out,she responded qvc do but just looking at the dates the time from ordering the label to collection date is only 7 days and as the post from Royal mail is so bad the time given needs to be longer.However,it was explained a longer time for the label to get to customers could not be given as it was automated (computer says no)What! Can't it be adjusted as Evri has been turning up.I had stuck the label on from the 23 March 2026 and was told to take it off as it would not work but I left it on still waiting for the labels re the collection scheduled in for the 30 March 2026,I would re do the label then.In the meantime Evri arrived to drop off another parcel from a different company and asked if my QVC parcel was ready,I advised I was waiting for more labels and he said "let me just scan it whilst I'm here and guess what it was all ok on the old label! Who knew?Not qvc it seems.so the parcel went,I phoned QVC to advise as I wanted a tracking number as it was an old label and you don't get a receipt, that contact staff said it should not have scanned but I wouldn't get a tracking number anyway and she was surprised it scanned so how would I track this parcel,she didnt know so I rang back and got another contact who gave me a tracking number,hopefully it is the right one and I can track this parcel as it is a £107.some odd pence refund due back to me.Believe me this is the short version but today 3 April 2026 I get four prepaid labels turn up,nice but all this admin costs yes all of us pay, but QVC never used to be like this it was more organised and I have shopped with them 32 years,there is no consistency, as each person you speak to is polite but all saying different things,no guidance is there to assist customers, so sad.

2026年3月7日
自発的なレビュー
5つ星のうち5の評価

After giving a poor review

After giving a poor review, QVC customer service contacted me and after emailing them back regarding my complaint they sorted it out and I now have my items.Thank you.

2026年3月28日
自発的なレビュー
5つ星のうち1の評価

Attrocious delivery and customer service

A great price but I still haven't received the product. QVC's utter ineptitude in attempting to sort it out is staggering. Four days of attempted deliveries and still they haven't managed to work out which my house is, despite the house name being prominent on a short street of less than a dozen houses. Having looked at the other reviews I would say avoid like the plague.

2026年3月26日
自発的なレビュー
5つ星のうち1の評価

Challenging Ordering and Return experience

My experience ordering boots from QVC was very challenging from start to finish. I called customer service because 2 orders were placed with order confirmation numbers, but Google wallet was not working. While on the phone with customer service, I went through adding a credit card to make a purchase. But the billing address wasn't correct and there was no way to change it on my end. Customer service manually fixed the billing address and the order finally went through.

Got the shoes they were too small. Went through return process. The QR code for the label was not on the page when I went back a second time. During the return process it took me through selecting a UPS store for the return. I went to the UPS store selected and they said they needed a return label. Had to call again to get a return label mail to me which was for USPS. So I was at the wrong store. Very confusing after I filled out this paperwork for UPS store.

QVC’s systems feel seriously outdated compared to Amazon. Way too much hassle for one pair of boots. Good luck!

2026年3月23日
自発的なレビュー

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