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2.8

まあまあ

TrustScore 5段階評価の3

4件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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2.8

すべてのレビュー

(4)

過去12か月のレビュー数: 4件

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5つ星のうち2の評価

I recently visited Ragdale Hall with my…

I recently visited Ragdale Hall with my husband and were looking forward to experiencing the renowned thermal spa facilities. Whilst the spa itself is beautiful and the staff were welcoming, we left feeling disappointed with the overall thermal spa experience.
Several of the steam rooms and pools did not appear to be operating at their optimum levels during our visit, which impacted both the enjoyment and the value of the experience. Given Ragdale Hall’s excellent reputation and premium pricing, I expected all thermal facilities to be fully functional and maintained to the highest standard throughout the day.
Whilst the surroundings were clean and relaxing, the issues with some of the key thermal spa facilities meant the experience fell short of expectations. Unfortunately, this detracted from what should have been a luxury and restorative spa day.
In view of the reduced experience and the fact that some facilities were not performing as expected, I would appreciate Ragdale Hall considering an appropriate gesture of goodwill or compensation. I hope this feedback is taken constructively and that improvements can be made for future guests.
Overall, a lovely setting, but the thermal spa experience did not fully justify the cost on this occasion.

2026年10月18日
自発的なレビュー
5つ星のうち2の評価

Everything was lovely had a great time…

Everything was lovely had a great time .Upon lunch the following day we was told we had to vacate our room before we could eat.How very rude .Yes it did tell you in your information pack .Which I must admit we didn’t read .Our fault however to walk into the dining room to be told no lunch until we had vacated our room before I think is very unprofessional and very ill mannered.When check in it would be wise for future reference to advise clients ,guest the vacation of the room to prevent this situation happening again .Manager was not interested what so ever .How very unprofessional.Ragdale hall could of made this so simple

2026年8月25日
自発的なレビュー
5つ星のうち1の評価

Ragdale Hall changing (mgmt) for the worse???

I have been visiting Ragdale Hall for years and, until now, could not recommend it highly enough. I've introduced many friends to the spa over the years, both for day visits and overnight stays, and it has always been somewhere I considered special.

Unfortunately, my recent evening visit was extremely disappointing.

The spa felt overcrowded throughout the evening, particularly the infinity pool area, which was so busy that it was difficult to relax or enjoy the facilities. What was even more surprising was the lack of cleanliness. Several areas appeared unkempt and not maintained to the standard I had always associated with Ragdale Hall.

The atmosphere felt completely different from the calm, luxurious experience I had enjoyed on previous visits. Instead of leaving relaxed and refreshed, I left feeling frustrated and disappointed.

In fact, the experience was so far removed from what I had come to expect that I genuinely wondered whether the spa was under new management. When I got home, I looked it up and discovered that Ragdale Hall is indeed under new ownership and management. While change doesn't automatically mean a decline in standards, my experience certainly made me question whether the exceptional standards that once made Ragdale Hall stand out are being maintained.

It's particularly sad to write this review because I've been such a strong advocate for Ragdale Hall in the past. However, based on this visit, I would struggle to recommend it with the same confidence I once had. I sincerely hope improvements are made, as it would be a shame to see such a well-loved destination lose the qualities that made it so special.

2026年8月9日
自発的なレビュー
5つ星のうち1の評価

Not good. Avoid!

This high-end spa used to be good. it has gone way downhill and you should avoid it at al all costs.
For anyone reading this review you'll know this is not a cheap place to stay.
The service was terrible, staff rude, rooms terrible.
Please note, this is does not include the treatment staff.
If you're expecting to be treated well at this 'wellness' spa, you will be disappointed, and will have spent a lot of money for that disappointment.
Go just about anywhere else for a better experience.

2026年6月12日
自発的なレビュー

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