Twice now, I've found the guides/managers to be somewhat disengaged (doing their own thing??) and once (not this year) really disorganized. Hotels have been adequate but as these trips are not inex... ãã£ãšèŠã
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I came across Railtours when browsing on the Internet & found a holiday that sounded ideal for me. I rang the company up & spoke to a really helpful person, who answered my questions. The holiday in q... ãã£ãšèŠã
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The long journey to our excellently based hotel was expertly eased by Louise, our tour guide, who did a great job throughout our week. We thoroughly enjoyed travelling on all the varied methods of tr... ãã£ãšèŠã
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We are regular travellers with Railtrail. As always, excellent rail trips, hotel good. Fantastic scenery. Good service by the "baggage man" who couriered our suitases. Underwhelmed by the tour man... ãã£ãšèŠã
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Welcome to Railtrail Tours Railtrail Tours is one of the UKâs leading specialists in escorted holidays by rail. Established in 1979, we have over 45 years of experience in crafting award-winning rail tours that combine comfort, scenery, and cultural discovery â all with the reassurance of an experienced Tour Manager throughout. Departing from your local railway station, our holidays take you on unforgettable journeys across the UK, Europe, and worldwide. From nostalgic steam adventures to luxurious rail cruises and scenic trips through the Highlands, Alps, or beyond, our tours are carefully designed for those who love the romance and relaxation of rail travel. We offer small group holidays with First Class rail travel, quality hand-picked hotels, and expertly planned itineraries. Our specialist Steam Railway Tours are especially popular with enthusiasts, offering rare locomotives, heritage lines, museum visits, and exclusive events that celebrate the golden age of steam. As a proudly family-run company, we take great pride in offering personal service, attention to detail, and a warm, welcoming experience from booking to boarding. Many of our customers return to travel with us again and again, which speaks volumes about the care we put into every tour. At Railtrail, we believe the journey should be just as memorable as the destination â and we look forward to welcoming you aboard soon.
Why Travel with Railtrail
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- Award-Winning Holidays by Train in the UK, Europe & Worldwide
- Our Promise to You At Railtrail Tours, we believe the journey should be just as memorable as the destination. Since 1980, we have been creating award-winning escorted rail holidays that combine comfort, scenery, and discovery. Every Railtrail holiday is fully escorted by an experienced Tour Manager, giving you peace of mind from start to finish. We do include First Class rail travel where possible, carefully selected hotels, and itineraries that blend iconic railway journeys with fascinating excursions. Whether you dream of steam locomotives and heritage railways, a scenic cruise through the Highlands, or a grand European rail adventure, we take care of every detail so you can simply relax and enjoy the experience. As a family-run company, we pride ourselves on personal service and have built a loyal community of travellers, many of whom return year after year. With thousands of happy customers and excellent reviews, you can book with confidence knowing youâre in safe hands.
Book with Confidence â Our Railtrail Guarantee
Trusted since 1980, we promise every journey is fully protected and expertly escorted.
At Railtrail Tours, your peace of mind is our priority. Every holiday you book with us is financially protected, so you can travel with complete confidence. Our tours are fully escorted by experienced Tour Managers who are there to support you throughout your trip, ensuring that everything runs smoothly. We carefully select quality hotels, plan seamless rail connections, and create unique itineraries that blend unforgettable railway journeys with cultural highlights. As a family-run business, we take pride in personal service and attention to detail. Should the unexpected happen, our friendly UK-based team is here to put things right. Thatâs the Railtrail Guarantee.
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21 The Smithfield Centre, ST13 5JW, Leek, è±åœ
- 01538382323
- enquiry@railtrail.co.uk
- www.railtrail.co.uk
Award-Winning Escorted Rail Holidays
4.7
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incredibly helpful in helping
Marie was incredibly helpful in helping to secure the exact requirements of my booking. Responses were really quick when I sent a query.
2026幎4æ1æ¥
Railtrail Tours Ltd ããã®åç
Thank you very much for your fiveâstar review.
Weâre delighted to hear that Marie was incredibly helpful in securing the exact requirements for your booking and that her responses were prompt and reassuring throughout. Providing clear, efficient support is something we pride ourselves on, and itâs lovely to know this gave you confidence.
We look forward to welcoming you on your Railtrail holiday.
The Railtrail Team
This will be our second RailTrail tour
This will be our second RailTrail tour, and was booked by phone âŠ..only took 5 minutes or so .
Marie found our previous details quickly, so didnât need to ask loads of questions.
Any questions that we had, were answered quickly and fully .
2026幎3æ23æ¥
Railtrail Tours Ltd ããã®åç
Thank you so much for your lovely fiveâstar review.
Weâre delighted to hear that booking your second Railtrail tour was such a smooth and straightforward experience. Itâs great to know Marie was able to quickly find your details and answer all your questions clearly and efficiently â Iâll be sure to pass on your kind comments to her.
We really appreciate your continued support and look forward to welcoming you on your next Railtrail adventure.
The Railtrail Team
Afrer several moves found a veryâŠ
Afrer several moves found a very satisfactory conclusion with no extra cost to myself
2026幎3æ16æ¥
Railtrail Tours Ltd ããã®åç
Thank you for your kind feedback!
Weâre glad we could resolve everything to your satisfaction, particularly after a number of changes. Ensuring our customers are well looked after is very important to us, so itâs great to know we achieved that for you.
We look forward to assisting you again in the future.
Kind regards,
The Railtrail Team
First time with Rail Trail
Very easy to book,Very well organised tour.Great guide, hotel in Wernigerode Very nice,rooms good lovely & clean plenty of choice for breakfast & dinner.Good crowd on the trip.
2026幎2æ9æ¥
Railtrail Tours Ltd ããã®åç
Thank you for your lovely review and for choosing Railtrail for your first holiday with us.
Weâre delighted to hear that you found the booking process straightforward and that everything ran smoothly throughout your tour. Itâs especially great to know you enjoyed your time in Wernigerode â itâs a fantastic destination â and that the hotel, meals, and overall organisation met your expectations.
Weâre also pleased that your Tour Manager and fellow travellers helped make the experience even more enjoyable.
We hope this is the first of many journeys with us, and weâd love to welcome you on board again soon.
Kind regards,
The Railtrail Team
The Hartze mountains
A great trip with a great tour guide David he couldnât do enough for us
2026幎3æ17æ¥
Railtrail Tours Ltd ããã®åç
Thank you for your lovely feedback!
Weâre delighted you enjoyed your trip to the Harz Mountains, and itâs great to hear that David made such a positive impression. Our Tour Managers really do go the extra mile, so your comments will mean a lot to him.
We look forward to travelling with you again soon.
Kind regards,
The Railtrail Team
Loved SwitzerlandâŠ
Just back from a terrific 8 day rail holiday to Switzerland.
Very nice hotel (Pilatas), a short commuter train ride from beautiful Lucerne.
(Lovely food and staff.)
We were very lucky with weather and all the different mountain views were simply stunning.
Our TM (Shawn) was outstanding - friendly, incredibly knowledgeable, patient and resourceful.
We paid extra for First Class on the journeys to and from St Pancras.
This included a Eurostar upgrade and was not extortionately priced; was well worth it for the LONG first and last day's travel!
I could go-on but, as you may guess, we really enjoyed this tour - and plan on doing more with Railtrail when we can.
Big thanks to Shawn - hope he will be our TM again! - and to Marie, in Leek.
2026幎3æ14æ¥
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Railtrail Tours Ltd ããã®åç
Thank you for your fantastic review!
Weâre delighted to hear how much you enjoyed your Swiss rail holiday â Lucerne and the surrounding mountains really are breathtaking, especially when the weather is on your side.
Itâs wonderful to know that Shawn made such a positive impact on your trip. Weâll be sure to pass on your kind words â heâll be absolutely thrilled. Weâre also pleased Marie was able to help make everything run smoothly from the start.
Great choice upgrading to First Class too â it really does make those longer travel days that bit more comfortable.
Weâd love to welcome you on another Railtrail holiday soon!
Kind regards,
The Railtrail Team
Tour leader who overcame travelâŠ
Tour leader who overcame travel complications on outward journey
2026幎2æ7æ¥
Railtrail Tours Ltd ããã®åç
Thank you for your positive review! Weâre really pleased to hear that your Tour Leader was able to overcome the travel complications on your outward journey. Our team always aims to handle unexpected challenges smoothly so that you can relax and enjoy your holiday, and itâs great to know this made a difference to your experience.
We truly appreciate your feedback and hope weâll have the pleasure of welcoming you on another Railtrail tour soon â hopefully earning that fifth star next time!
Warm regards,
The Railtrail Team
First Class booking experience!
As is the norm with Railtrail , the booking experience was superb - beautifully handled as usual by Marie.
Even after a few slightly complicated changes to the travel arrangements by me, the final balance matched up so all ready to go.
I sincerely hope that I can follow up with another 5 star rating AFTER the holiday?
2026幎3æ18æ¥
Railtrail Tours Ltd ããã®åç
Thank you so much for your wonderful 5âstar review! We're delighted to hear that your booking experience was first class. Marie will be thrilled to know her service made such a positive impression â especially with the additional changes to your travel arrangements. Weâre glad everything was handled smoothly and that the final details matched up perfectly.
Your kind words mean a great deal to us, and we truly appreciate you taking the time to share them. We hope your upcoming holiday is every bit as enjoyable as the booking experience, and weâd be absolutely delighted to welcome another 5âstar review from you afterwards!
Warmest regards,
The Railtrail Team
All I can say so far is that myâŠ
All I can say so far is that my experience has been very good. Excellent customer service and a very easy booking process. I hope the trip lives up to my expectations.
2026幎3æ17æ¥
Railtrail Tours Ltd ããã®åç
Thank you for your kind review!
Weâre so pleased to hear that your experience so far has been very positive and that you found our customer service and booking process easy and straightforward. Thatâs exactly what we aim to deliver.
Weâre confident your trip will live up to your expectations, and we look forward to providing you with a wonderful rail holiday experience. If thereâs anything you need in the meantime, please donât hesitate to get in touch.
Kind regards,
The Railtrail Team
They succeeded in adding me to the tourâŠ
They succeeded in adding me to the tour at short notice
2026幎3æ9æ¥
Railtrail Tours Ltd ããã®åç
Thank you for your fantastic 5-star review.
Weâre really pleased that our team was able to add you to the tour at short notice. We always do our best to accommodate our clients whenever possible, so itâs wonderful to hear that everything worked out smoothly for you.
Thank you again for taking the time to share your feedback. We hope you have a fantastic Railtrail holiday and look forward to welcoming you on board.
Kind regards,
The Railtrail Tours Team
Great communications and offers andâŠ
Great communications and offers and fast service
2026幎2æ26æ¥
Railtrail Tours Ltd ããã®åç
Thank you very much for your fantastic 5-star review.
Weâre delighted to hear that you found our communication clear and helpful, and that you were pleased with the offers and the service you received. Our team always aims to provide prompt support and keep our guests well informed throughout their journey with us.
We really appreciate your feedback and hope to welcome you on a Railtrail holiday very soon.
Kind regards,
The Railtrail Tours Team
Very Impressed
Friendly, helpful, knowledgeable and efficient staff. My holiday was all booked with in minutes. Very impressed.
2026幎3æ6æ¥
Railtrail Tours Ltd ããã®åç
Thank you very much for your wonderful 5-star review.
Weâre delighted to hear that our team were friendly, helpful and efficient in assisting with your booking. Making the process quick, easy and informative is something we always aim for, so itâs fantastic to know your holiday was arranged smoothly.
We truly appreciate your kind comments and look forward to welcoming you on your Railtrail holiday.
Kind regards,
The Railtrail Tours Team
Well thought out trips.
Good courier service, helpfull, polite, and well manered. No problem with all of the hotels chosen. Great imformitive trips around England & our islands.
2026幎2æ26æ¥
Railtrail Tours Ltd ããã®åç
Thank you very much for your wonderful 5-star review.
Weâre delighted to hear that you enjoyed the thoughtfully planned itinerary and found your Tour Manager helpful, polite and attentive throughout the journey. Our team works hard to carefully select welcoming hotels and create informative excursions that help bring the destinations to life.
Itâs fantastic to know you enjoyed exploring England and our beautiful islands with us. We hope to welcome you on another Railtrail adventure very soon.
Kind regards,
The Railtrail Tours Team
responded quickly and efficiently to myâŠ
responded quickly and efficiently to my special request
2026幎2æ25æ¥
Railtrail Tours Ltd ããã®åç
Thank you so much for your lovely five-star review.
Weâre delighted to hear that your special request was handled quickly and efficiently â our team always aims to make every Railtrail journey as smooth and enjoyable as possible from the very first enquiry.
We truly appreciate you taking the time to share your experience and look forward to welcoming you on a future Railtrail adventure.
Kind regards,
The Railtrail Team
Easy booking.
The booking with Marie was very easy. Although all the single rooms were taken, she was able to get me single occupancy of a double room. I got all the information I needed.
2026幎2æ10æ¥
Railtrail Tours Ltd ããã®åç
Thank you so much for your wonderful five-star review.
Weâre delighted to hear that Marie made your booking experience easy and informative. Sheâll be especially pleased to know her efforts to secure single occupancy of a double room made a difference â we always try our very best to accommodate our guests wherever possible.
Itâs lovely to know you felt fully informed, and we look forward to welcoming you on your Railtrail holiday soon
A very good experience
The Railtrail tour catalog is very informative, giving good information of the tours offered. The online tour reservation form is easy to fill in and responses from the office were quick and helpful.
2026幎2æ16æ¥
Railtrail Tours Ltd ããã®åç
Thank you very much for your five-star review.
Weâre delighted to hear you found our Railtrail brochure informative and the online reservation process straightforward. Itâs also lovely to know our office team responded quickly and helpfully â we pride ourselves on providing clear information and friendly support from the very first enquiry.
We look forward to welcoming you on a Railtrail tour soon
GREAT TRIP.
I've lost count of all the GREAT TRIPS I've taken with RAILTRAIL.
2026幎2æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Railtrail Tours Ltd ããã®åç
Thank you so much for your fantastic five-star review!
We absolutely love hearing that youâve lost count of all the GREAT trips youâve enjoyed with Railtrail â that truly means the world to us. Your continued support and loyalty are incredibly appreciated, and itâs always a pleasure to welcome you back time and time again.
Hereâs to many more memorable Railtrail adventures ahead
straightforward procedure by helpfulâŠ
straightforward procedure by helpful experienced staff
2026幎2æ13æ¥
Railtrail Tours Ltd ããã®åç
Thank you for your lovely five-star review.
Weâre so pleased to hear that you found the booking process straightforward and our team helpful and experienced. We always aim to make arranging your Railtrail holiday as easy and enjoyable as the journey itself.
We look forward to welcoming you on board soon!
The Railtrail Team
Railtrail Tours Ltd ããã®åç
Weâre so pleased to hear that you found our team friendly and very helpful â just as it should be. We truly appreciate your continued support and look forward to helping with your next Railtrail adventure.
Railtrail Tours Ltd ããã®åç
Thank you for taking the time to leave a five-star review. Weâre so pleased the details of your holiday were clearly explained â we want every guest to feel confident and excited about their trip from the moment they book.
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