The wrong item (worth about a dollar, at best) arrived from them and I sent a dozen text messages explaining their error, their response was "can't do anything about it". To be clear, they never sent... ãã£ãšèŠã
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I worked with Rasmus to close out a 34,000 SF office space, and they were incredible partners from start to finish. Communication was clear, and they handled the heavy liftingâcataloging all furnitu... ãã£ãšèŠã
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I received a prompt reply from Eric. Remediation was offered and accepted. My trust with this company has been fully restored. Thank you for your professional courtesy and recognizing me as a not... ãã£ãšèŠã
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The auction is experience as a whole was positive. The actual online auction interface is easy to use. I rarely have any difficulty or problems with the web interface Checkout / invo... ãã£ãšèŠã
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Born in 1981, Rasmus Online Auctions was founded to provide asset recovery and auction services to the business community. With the emergence of the digital revolution, Rasmus innovated an online-only solution combining the benefits of traditional liquidation techniques and the efficiency and affordability of online auctions. Today Rasmus is a market leader in internet-only event-based auctions honoring its legacy of innovation and continuing its heritage of high-quality service. Rasmus Auctions has the stuff you need at the price you set.
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The wrong item (worth about a dollar
The wrong item (worth about a dollar, at best) arrived from them and I sent a dozen text messages explaining their error, their response was "can't do anything about it". To be clear, they never sent the actual item I purchased and never responded when I requested a refund. Their text correspondence policy is simply a waste of time. Beware.
2026幎4æ24æ¥
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Rasmus Auctions ããã®åç
Good morning JJ,
I attempted to locate your account so I could review this matter for you, but I was unable to find it.
Please reach out to me directly with your information so I can investigate further. My email is Erikrasmus@rasmus.com.
Thank you,
Erik Rasmus
I was able to get the restaurantâŠ
I was able to get the restaurant equipment I needed at a fraction of the price. I have even purchased high end living room furniture on the site as well
2026幎3æ20æ¥
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Rasmus Auctions ããã®åç
Thanks for sharing your experience with Rasmus Auctions. Itâs great to hear you were able to secure restaurant equipment and high-end living room furniture at a fraction of the price, which speaks to the value buyers find on our online auction marketplace. We focus on transparent auction listings and accurately described inventory so you can confidently bid across different categories. We look forward to helping you find your next great deal!
Quick and easy auction format
Quick and easy auction format. Easy pickup process. The experience has been great on every item I've won.
2026幎3æ17æ¥
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Rasmus Auctions ããã®åç
Thank you for sharing your experience with Rasmus Auctions. Itâs great to hear the auction format has been quick and easy, and that each item youâve won has come with a smooth, organized pickup process. We focus on clear communication and a scheduled auction pickup system to keep everything consistent from bidding to fulfillment. We appreciate your continued trust and look forward to your next win with us.
Everything went smoothly- got some goodâŠ
Everything went smoothly- got some good stuff at super cheap prices
2026幎3æ17æ¥
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Rasmus Auctions ããã®åç
Thanks for the review and for choosing Rasmus Auctions. Weâre glad everything went smoothly and that you found some great items at super cheap prices. Our team works hard to keep the bidding and organized pickup process simple, clear, and easy to navigate from start to finish. Hope to see you back at another Rasmus Auctions event soon.
I have been loyal customer RasmusâŠ
I have been loyal customer to Rasmus Auction I believe since they got into the Auction business until last time throw me under the bus. I bid and won about $700+ worth of furniture. One of the item was environmentally damaged, which is hard to see it on the posted pictures unless mentioned on the item description. I figured it out on the site that the item is falling apart when I tried to pick it up.
I talked to what they call it site project manager to have this item be refunded since it did not mentioned on the description that the item has severe environmental damage, falling apart and not able to pick it up. Manager refused with bad attitude, and said "everything mentioned on the pictures". I said, pictures do Not tell me everything, suppose to be mentioned on the description as well as it says on #8 Rasmus Terms & Condition.
I did not pick up the item. Next day, I contacted Rasmus office with no luck, texting back & forth.
I gave up the refund and asked them to get the item back, they said, "You abandoned the item and we cannot find it. Now, my hard worked money never refunded, and the item is gone.
Finally, CEO contacted me texted me threatening saying "CONTINUED DISPUTES REGARDING THIS TRANSACTION MAY RESULT IN SUSPENSION OF BIDDING PRIVILEGES". I said, in fact I am going to suspend myself from Rasmus before you do. I will go head and report this to my area Attorney general, BBB & civil court and of course keep posting reviews all social media until I get my money back.
2026幎3æ6æ¥
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Rasmus Auctions ããã®åç
Iâm sorry this situation was frustrating. At Rasmus Auctions, we work hard to keep auction listings transparent and the bidding process fair so buyers know what to expect when they arrive for pickup. When questions come up about item condition or auction terms, our team reviews the details carefully to make sure the process is applied consistently. We appreciate you sharing your perspective.
Its was easy to monitor the bids andâŠ
Its was easy to monitor the bids and pick up was quick and frictionless. That is all I ask
2026幎3æ11æ¥
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Rasmus Auctions ããã®åç
Glad to hear that. At Rasmus Auctions, we aim to make the online bidding process easy to follow and the pickup experience quick and organized. Itâs great to know everything felt straightforward from monitoring bids to collecting your items. We appreciate you sharing your experience.
Great experience with Rasmus
Great experience with Rasmus - the pick-up representative was very helpful, and the load up was quick, efficient, and professional. I look forward to the next one.
2026幎3æ12æ¥
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Rasmus Auctions ããã®åç
Thank you for sharing this. Weâre glad your experience with Rasmus Auctions was smooth from pickup through loading. Our on-site team works hard to keep the pickup process organized and efficient so buyers can get in, collect their items, and get on their way quickly. We appreciate the review and look forward to seeing you at your next auction.
They are reliable and deliver exactlyâŠ
They are reliable and deliver exactly what they advertise. Have always had a good experience with them.
2026幎2æ21æ¥
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Rasmus Auctions ããã®åç
Thank you for the feedback. Reliability and transparency are priorities at Rasmus Auctions, from clear online auction listings to an organized pickup process. Weâre glad your experiences have consistently matched what was advertised. We appreciate the continued trust and look forward to seeing you at a future auction.
The team is always friendly andâŠ
The team is always friendly and helpful. They make the entire process less daunting for everyone. A+
2026幎2æ26æ¥
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Rasmus Auctions ããã®åç
Thank you for the kind feedback. At Rasmus Auctions, our on-site team works hard to keep the auction pickup process friendly, organized, and easy to navigate so buyers feel comfortable from check-in through loading. Weâre glad the experience felt welcoming and helpful, and we appreciate you taking the time to share it.
An honest bidding system
An honest bidding system. Straightforward, no gimmick.
2026幎3æ9æ¥
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Rasmus Auctions ããã®åç
Thank you for the feedback. At Rasmus Auctions, we focus on a straightforward online auction system with transparent listings and a clear bidding process so buyers can participate with confidence. Weâre glad the experience felt honest and easy to navigate, and we appreciate you taking the time to share it.
Great Customer Service!
Easy check in
Fabulous personnel
Always helpful & pleasant!
2026幎3æ6æ¥
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Rasmus Auctions ããã®åç
Thank you for the kind words. At Rasmus Auctions, we work hard to keep the pickup process organized with a simple check-in and a helpful on-site team. Weâre glad the experience was pleasant and easy from the moment you arrived. We appreciate you taking the time to share this.
I'm still trying to get the title fromâŠ
I'm still trying to get the title from the dealer ship, it has been a roller coaster with the car auction, I might need your help here
2026幎2æ27æ¥
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Rasmus Auctions ããã®åç
Hello Roberto, I do not see any communication from you to our team. Could you please reach out to our chat bar so that we can find out what you are referring to? We'd appreciate that so that we can change your review!
Overall easy process BUT
Overall easy process, BUT part on my win was missing and when I wrote you about it, and they provided a partial credit for a future purchase⊠thank you Erik.
2026幎2æ19æ¥
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Rasmus Auctions ããã®åç
Hi Andrew, Iâm sorry to hear this. Thatâs not the experience Rasmus Auctions aims to provide, especially when it comes to communication after pickup. If part of your auction win was missing and you didnât receive a response, we definitely want to look into it. Please reach out with the auction date, pickup location, and lot number so our team can review what happened and work toward a resolution. Please reach out to me directly. erikrasmus@rasmus.com
Easy to use platform
Easy to use platform. Accurate descriptions. Good communication and I can pick up the phone and talk to someone when needed, which is rare.
2026幎3æ4æ¥
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Rasmus Auctions ããã®åç
Carl, thank you for the thoughtful feedback. At Rasmus Auctions, we work hard to make the online auction platform easy to use while keeping listings accurate and communication clear throughout the process. Being available when customers need to speak with someone directly is important to us as well. We appreciate you taking the time to share your experience and hope to see you in the next auction.
I have purchased multiple items throughâŠ
I have purchased multiple items through Rasmus Auctions and the experience is always the same. Excellent. This time was no different. In a world where things often are not as they appear to be, Rasmus has earned my confidence and they deliver what they advertise.
2026幎2æ20æ¥
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Rasmus Auctions ããã®åç
Robert, thank you for continuing to bid with Rasmus Auctions. Hearing that your experience is consistently excellent means a great deal to us. We focus on clear, accurate auction listings and a dependable pickup process so buyers can participate with confidence. Weâre grateful for your trust and look forward to delivering that same standard every time.
Everyone was very nice and helpful whenâŠ
Everyone was very nice and helpful when I went to pick up items.
2026幎2æ12æ¥
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Rasmus Auctions ããã®åç
Stephen, thank you for sharing this. Weâre glad the Rasmus Auctions team made your pickup experience friendly and helpful. An organized check-in and a supportive on-site team are important parts of making the online auction process smooth from start to finish. We appreciate you taking the time to leave a review.
Good catch all website
Good catch all website, many good, transparent vendors with good finds and prices.
2026幎3æ1æ¥
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Rasmus Auctions ããã®åç
Sara, thank you for the review. Weâre glad you see Rasmus Auctions as a transparent and reliable online auction marketplace with strong vendor participation and good finds. Clear listings and fair pricing are important to us, and we work hard to keep the bidding experience straightforward. We appreciate the feedback and hope to see you in the next auction.
Rasmus Auctions ããã®åç
Glad to hear it, Tim. At Rasmus Auctions, we work hard to keep pickup organized and our auction listings accurate so buyers know exactly what theyâre getting. Itâs great to know the items were as described and the process felt easy. We appreciate you bidding with us and look forward to your next auction.
It was my first time winning auctionsâŠ
It was my first time winning auctions with Rasmus. I was a little nervous not knowing what to expect. The entire process was seamless. Easy pickup. No chaos. Would definitely do it again!
2026幎2æ26æ¥
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Rasmus Auctions ããã®åç
Roadhouse, thanks for choosing Rasmus Auctions for your first online auction win. We know the first time can feel uncertain, so we focus on a clear, step-by-step process from bidding and checkout to an organized pickup experience. Weâre glad everything felt seamless and chaos-free. Appreciate you sharing this and we look forward to seeing you back at your next Rasmus auction.
Well done!!
Well from the beginning to end was great and easy, all the support staff at the location were amazing and so nice to talk to. Plus the items were as they were in the picture
2026幎2æ25æ¥
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Rasmus Auctions ããã®åç
Carlos, thank you for taking the time to share this. Weâre glad your experience with Rasmus Auctions was smooth from start to finish. Our on-site team works hard to make pickup organized and welcoming, and accurate photos and listings are a big part of building trust in the online auction process. We appreciate you calling that out and hope to see you back at your next Rasmus auction.
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