Raymour & Flanigan - Carle Place レビュー 

219
TrustScore 5段階評価の4.5

4.6

275 Glen Cove Road, 11514 Carle Place, NY, US


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I actually dealt with online rep Michael Diaz. Very professional and very helpful. He was able to put together all the items I needed.

5つ星のうち5の評価

The salesperson was very professional, knowledgeable and patient. We actually visited the store three times before we made a purchase. Each time we visited , Shakeela was very helpful and patient with... もっと見る

企業が回答しました

5つ星のうち5の評価

I ordered a love seat to match a previously purchased sofa. It came with a flaw in the seating material. Rather than repair, they ordered a completely new sofa , with same made to order fabric. Arrive... もっと見る

5つ星のうち5の評価

From the moment we were greeted by salesperson named Frederick Hall who courteously accompanied us as we browsed leather sofas, to his assistance in trying to find the sofa we wanted and finally makin... もっと見る


企業情報

  1. 家具店
  2. 寝室家具店
  3. 子供用家具店
  4. 日用品店
  5. インテリア デザイナー
  6. マットレス専門店

当該企業による記述

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


連絡先

  • 275 Glen Cove Road, 11514, Carle Place, NY, 米国

  • 5167393494

4.6

優良

TrustScore 5段階評価の4.5

219件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(219)

過去12か月のレビュー数: 4,213

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

George Smith

The salesperson, George Smith, was outstanding… helpful, friendly and most pleasant

2023年1月11日
Raymour & Flanigan - Carle Place ロゴ

Raymour & Flanigan - Carle Place からの回答

Thank you Linda Weber for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

5つ星のうち5の評価

Looking for a dresser

Looking for a dresser. Ended up in the Carle Place location. Jo-Ellen Pryor greeted me at the door and made the entire process, from start to delivery, flawless. She was informative, patient and extremely helpful. Can't THANK HER enough-

2023年1月2日
自発的なレビュー
Raymour & Flanigan - Carle Place ロゴ

Raymour & Flanigan - Carle Place からの回答

Thank you for taking the time to leave us a review! We appreciate your kind words about our customer service. We're glad to hear that your sales woman was able to assist you through the entire process with ease!! Please let us know if there's anything else we can do for you in the future. -Jeff V.

5つ星のうち5の評価

We had a good experience buying a…dining set

We had a good experience buying a dining room set because Fred was our sales person. He was personable and very patient with all our questions and our change of minds on the color.

2023年1月5日
Raymour & Flanigan - Carle Place ロゴ

Raymour & Flanigan - Carle Place からの回答

Thank you for taking the time to leave a review, Carol! We're happy to hear that your sales associate was personable and patient!! Enjoy your new furniture. -Jeff V.

5つ星のうち5の評価

The salesperson was very professional

The salesperson was very professional, knowledgeable and patient. We actually visited the store three times before we made a purchase. Each time we visited , Shakeela was very helpful and patient with us, she realized that we were making a major purchase( ended up buying $10,000 worth of furniture). I will gladly recommend Shakeela to anyone.

2022年12月30日
Raymour & Flanigan - Carle Place ロゴ

Raymour & Flanigan - Carle Place からの回答

Thank you for taking the time to leave a review, Marta! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

5つ星のうち5の評価

Hussein was very very helpful and a…

Hussein was very very helpful and a great rep

2022年9月4日
Raymour & Flanigan - Carle Place ロゴ

Raymour & Flanigan - Carle Place からの回答

Thank you for taking the time to leave a review, Michael! We're happy to hear that your sales associate was so helpful!! Enjoy your new furniture. -Jeff V.

5つ星のうち5の評価

Great experience

2022年8月23日
Raymour & Flanigan - Carle Place ロゴ

Raymour & Flanigan - Carle Place からの回答

Thank you Matthew Newman for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

5つ星のうち5の評価

Jade was exceptionally helpful...she…

Jade was exceptionally helpful...she went above and beyond to help me put together the look I wanted.

2022年8月8日
Raymour & Flanigan - Carle Place ロゴ

Raymour & Flanigan - Carle Place からの回答

Hi J,
Thank you for your great feedback. We're happy to hear your sales person went above and beyond your expectations!! Enjoy your new furniture. -Jeff V.

5つ星のうち3の評価

I'm actually quite surprised to see the…

I'm actually quite surprised to see the charges that appeared after thinking I was purchasing couches for $3800 plus tax. Suddenly there was a high delivery charge on top of taxes on top of the warranty. Disappointed that the store would not at least waive the delivery nor go lower on the price nor give me more time on the financing. 7/7/2022- As an update, because the response from customer service below seems to indicate something was done, nothing was. I did reach out and they did absolutely nothing about my gripes. Still sorely disappointed.

2022年6月23日
Raymour & Flanigan - Carle Place ロゴ

Raymour & Flanigan - Carle Place からの回答

Hi Constance. We are sorry to see that you are dissatisfied with our delivery fees. We would love an opportunity to talk this over with you. Please reach out to us at rfcare@raymourflanigan.com and someone should be in touch with you shortly. -Jeff V.

5つ星のうち5の評価

Excellent customer service

We walked into the showroom looking for a specific item. Jodi our salesperson took us to the item. She was very sweet and knowledgeable of specifications. We have our special needs son with us and was able to get everything done very quickly.

2021年10月28日
Raymour & Flanigan - Carle Place ロゴ

Raymour & Flanigan - Carle Place からの回答

Thank you for taking the time to leave a review, Jennifer! We really appreciate you taking the time out to share your experience with us. -Taylor W

5つ星のうち5の評価

The Denali platform bed is an excellent…

The Denali platform bed is an excellent product and I'm very glad I bought it. It's solidly built, the finish is flawless, and the storage doors are large and convenient. Plus the delivery experience, as usual with R&F, was prompt and beyond complaint. The delivery men were courteous and did a bang-up job assembling the unit.

2021年10月23日
Raymour & Flanigan - Carle Place ロゴ

Raymour & Flanigan - Carle Place からの回答

Thank you for taking the time to leave a review, MR! We really appreciate you taking the time out to share your experience with us. -Taylor W

5つ星のうち5の評価

The representative was so helpful

The representative was so helpful, it only took me half an hour complete my purchase. Thank you!!!

2021年10月22日
Raymour & Flanigan - Carle Place ロゴ

Raymour & Flanigan - Carle Place からの回答

Hi customer,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

5つ星のうち4の評価

Satisfaction and Complaint

Service at your store in Carle Place was terrific. Salesman was knowledgeable, courteous and helped me select a nice couch and dining room table. Delivery was on time with accurate advance notice.......My only problem was with your accounting dept. I called 2 days after purchase to ask if I could come into store in person and pay down the financing agreement, using gift cards I had received at my retirement party on Thursday, Oct. 7. I was told (a) financing had already been put through a day earlier and it was too late and (b) you don't accept gift cards as payment. I was upset and said I would not shop there again. Pat Calvert

2021年10月21日
Raymour & Flanigan - Carle Place ロゴ

Raymour & Flanigan - Carle Place からの回答

Hi PAT,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

5つ星のうち5の評価

My experience was wonderful

My experience was wonderful. Your sales person Lonnie was knowledgeable, helpful and patient.

2021年10月5日
Raymour & Flanigan - Carle Place ロゴ

Raymour & Flanigan - Carle Place からの回答

Hi Angela! Thanks so much for leaving us a 5-star review! We hope to see you again soon! -CE

5つ星のうち5の評価

Great experience …

Anthony at the Poughkeepsie outlet store was knowledgeable and helpful. He guided us in selecting the items we wanted and gave us space to decide. I highly recommend him snd we are pleased with our delivered selections as well.

2021年9月14日
5つ星のうち5の評価

we had a great visit to your Gateway…

we had a great visit to your Gateway location store in Brooklyn NY. The salesperson was outstanding. She was very helpful in helping us choose the furniture that would fit in the new apartment. She even came with us to help get the correct measurements for the space we have.

2021年8月18日
Raymour & Flanigan - Carle Place ロゴ

Raymour & Flanigan - Carle Place からの回答

Hi Richard,

Thank you for your awesome feedback. We are so glad you had a pleasant experience with us. We are looking forward to seeing you again soon! -Taylor W

5つ星のうち5の評価

Turning a bad experience into good

I’ve purchased from Raymour & Flanigan in the past so of course I went there when I needed a dresser and an accent chest. I went there on 3 individual occasions and all three times I walked in and I wasn’t approached or greeted. I finally had to ask for help. Michael Farrier had just finished up with a customer when I asked him to help me. He was more than happy too and what an amazing job he did I was able to purchase my dresser and accent chest and he was also nice enough to order a painting I wanted off of your website. Shame on all of the sales people that turned there backs on me because they lost out on a $1900 sale. You never would’ve known that they work on commission.

2021年7月26日
5つ星のうち5の評価

Customer service is top notch here

Customer service is top notch here! Very friendly sales reps, great products, easy purchase/delivery options. Definitely recommend.

2021年6月28日
Raymour & Flanigan - Carle Place ロゴ

Raymour & Flanigan - Carle Place からの回答

Hi Elisheba! We are happy to see you enjoyed your experience at Raymour & Flanigan. We hope you're enjoying your new furniture! -CE

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報