Scott Masi was a very good salesman because he listened to what we had to say about how we sleep. He could have directed us to the most expensive mattress but gave us choices and explained why the... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Sales staff were fabulous! No pressure at all. Super helpful in working with us to choose a mattress that worked for both of us. Also purchased a sofa. They worked with us to get what we wanted, and a... もっと見る
Kevin was awesome with my 86-year old mother and I. He talked directly to my mom, showed her things she might be interested in, and checked in on us the perfect number of times—not feeling high-pressu... もっと見る
Web site says 3 Day Delivery, ha! Ordered a simple mirror on 28 August, order said it would be ready to pick up on 5 Sept. Drove 50 miles round trip to be told it wasn't there and when I complained wa... もっと見る
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
4705 Carlisle Pike, 17050, Mechanicsburg, PA, 米国
- 7175478000
4.8
優良
303件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
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Very Helpful staff
Very Helpful staff, easy to contact, answered all my questions and helped arrange a different day for Free delivery
2024年7月3日
Great Experience
Salesman was very knowledgeable and personable. Selection was great. Something for every price range.
2024年5月24日
Raymour & Flanigan - Carlisle Pike からの回答
Hello Customer We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Raymour & Flanigan - Carlisle Pike からの回答
Thank you so much for your review, Angie! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
First experience at Raymour & Flanigan
Salesman was very patient with us and was very knowledgeable about furniture we were looking at. Store was layed out attractively. Salesman also showed us discounted furniture first and didn't try to up sell us.
2024年5月22日
Raymour & Flanigan - Carlisle Pike からの回答
Hello Gregory Roof! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Sales rep went out of his way to help…
Sales rep went out of his way to help us. Very accommodating.
2024年6月2日
Raymour & Flanigan - Carlisle Pike からの回答
Hello Mt Zion Umc! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
Busy but very pleasant
Our salesman was very kind and helpful despite him working with other customers.
2024年5月28日
Raymour & Flanigan - Carlisle Pike からの回答
Hello Shannon! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Raymour & Flanigan - Carlisle Pike からの回答
Hello Paul Johnson! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
The experience has been a nightmare
We ordered our sectional sofa in September 2023. It was a custom order which they said would take up to 15 weeks. In late December 2023/eatly 2024 It arrived only to find out that it was ordered incorrectly, and one of the pieces was not what was ordered. R&F did allow us to keep the incorrect piece so that we could use it because we sold our other sofa. They ordered a replacement piece which took another 12 weeks to arrive. Due to some logistics, it stayed in their warehouse a little longer than anticipated. When we are finally able to take possession, we called to schedule delivery and were told that the replacement piece was damaged in their warehouse and ANOTHER replacement has been ordered. I have asked for a price concession two times due to the significant inconvenience and frustration but have to be offered one. It is now end of April 2024 and I am waiting for the order a THIRD time.
Our sales rep was kind and responsive, but the rest of the process an absolute nightmare. I chose Raymour and Flanigan due to cost, but I will never buy there again and will make sure that none of my friends do either.
2024年4月18日
自発的なレビュー
Raymour & Flanigan - Carlisle Pike からの回答
Hello M Krise We're sorry to hear about the negative experience you had with your delivery! We would like to discuss this situation further with you. Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well the name and phone number associated with your sale. A leader will be in touch shortly. Thank you!
Raymour & Flanigan - Carlisle Pike からの回答
Thank you, Andrea, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Great shopping experience, variety and good prices.
Website was great in terms of variety and pricing, and online ordering experience was excellent
2024年3月26日
Raymour & Flanigan - Carlisle Pike からの回答
Hello RW B! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!
I found what I wanted very easily
I found what I wanted very easily. The response was quick.
2024年3月24日
Raymour & Flanigan - Carlisle Pike からの回答
Thank you, Michele, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Sales consultant goes above and beyond
Our sales consultant Semir went above and beyond to ensure that my wife and I got the furniture we wanted. He was very professional and helpful and even made a last minute addition to our order go seemlessly well. Thank you Semir.
2024年3月10日
Raymour & Flanigan - Carlisle Pike からの回答
Thank you Paul for your review! It's great to hear that your sales person, Semir, did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!
my sales person Curt was great and my…
my sales person Curt was great and my first time visiting your store. I Was very impressed. Was happy with my purchase.
2024年3月9日
Raymour & Flanigan - Carlisle Pike からの回答
Thank you so much for your review, Shirley! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Pick up availability doesn't mean what you think it means
I think the dressers I ordered online will be great. I received an email confirmation with a "pick up availability" date. I arrived at the show room on the "pick up availability" date. I was greeted promptly at the door and shown to customer service desk. The associate at the desk informed me that the furniture was not at the showroom and would not be ready for pick up until Tuesday. Poor communication from the website. We drove forty minutes to the store only to be told we would have to make another trip. Disappointing.
2024年3月3日
Raymour & Flanigan - Carlisle Pike からの回答
Hi Wendy. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with your name, the phone number associated to your account and your order details so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!
Dave was kind and helpful.
2024年2月15日
Sale representative
Sale representative, Alexander Lenker was excellent to work with; straight forward with good details through our decision making process. The deliver was good as well on time and without any issues.
2024年1月28日
Raymour & Flanigan - Carlisle Pike からの回答
Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
The sales rep in the store was Niko Grzenia
The sales rep in the store was excellent . And the delivery guys were fast and very good.
2024年1月27日
Raymour & Flanigan - Carlisle Pike からの回答
Hello Sharon! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!We appreciate the 5-star rating!
Semir was a great associate
Semir was a great associate. I'll be back in a few days to make another purchase.
2024年1月21日
Raymour & Flanigan - Carlisle Pike からの回答
Hello Natalie Maggiore! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We look forward to seeing you soon!
Good selection
Good selection , different price points , no pressure sales . Easy checkout and quick turn around for product .
2024年1月15日
Raymour & Flanigan - Carlisle Pike からの回答
Thank you for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Niko and Samir - wonderful!
Niko and Samir were incredibly polite and professional -- we are very grateful for their assistance... and with our furniture, too! Also, the technicians who came to our house and the delivery team did a fantastic job. Thank you and keep up the great work.
2023年12月2日
自発的なレビュー
Raymour & Flanigan - Carlisle Pike からの回答
Thank you so much for your review, John! It's great to hear that our team did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
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