I did most of my shopping online. I saved a few of my favorite items and periodically checked back to see what was on sale. I visited your Cherry Hill location to test drive my favorites. Today, I pur... もっと見る
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If I could give zero stars, I would. This was the single worst customer service experience I have ever endured. Trying to get a straight answer out of this company is impossible. Every person I was tr... もっと見る
Found a sofa online that we liked so we went into the showroom to sit on it lol…the product meets my high expectations! Was as beautiful in person, comfortable and on sale! Our salesperson Susan was v... もっと見る
企業が回答しました
Hans was one of the most personable, non-pushy sales people I have met in a long time. No wonder he is part of the Presidents club. Walked in with an idea of the type of mattress that we wanted, he... もっと見る
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
2100 Route 38, 8002, Cherry Hill, NJ, 米国
- 8563211817
4.4
優良
229件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 0％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Felt like a valued customer. Professional
Professional, knowledgeable, friendly, accommodating and made direct eye contact which is important.
2025年4月7日
Raymour & Flanigan - Cherry Hill からの回答
Hello Anna Marie,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Raymour & Flanigan. Our team strives to provide professional and friendly service, and it's great to know that you felt accommodated and valued during your visit. Making direct eye contact is indeed important to us, as it helps us connect with our customers on a more personal level.
We truly appreciate your 5-star rating and your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out!
Warm regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Cherry Hill からの回答
Hello Patricia,
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you loved the furniture you picked and found our prices to be good. It's always our goal to provide quality products at great value, and your satisfaction is our top priority.
If you have any questions or need further assistance in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
I purchased a kitchen table and chairs…
I purchased a kitchen table and chairs Raymour and Flanigan had the best selection. And the best price. The sales rep. Adele Gallagher was very helpful and knowledgeable.
2025年3月24日
Raymour & Flanigan - Cherry Hill からの回答
Hello William,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you found the perfect kitchen table and chairs at Raymour & Flanigan. It's great to know that our selection and pricing met your expectations.
We're especially pleased to hear that Adele provided you with helpful and knowledgeable service. We'll be sure to pass along your kind words to her.
If you have any further questions or need assistance in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Cherry Hill からの回答
Hello Gregory,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with Joe and that his knowledge of our products met your expectations. We strive to provide the best service possible, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Annette helped us out again
Annette helped us out again. She’s who helped me out when I was in the purchase some pillows back couple of months ago and she was there again this time she is such a help well informed she knows exactly what you want and can take you to it and I was thrilled with what I was able to find.
2025年3月12日
Raymour & Flanigan - Cherry Hill からの回答
Dear Elizabeth,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Annette was able to assist you once again and that you found exactly what you were looking for. It's always our goal to provide knowledgeable and helpful service, and it's great to know that Annette delivered that for you. We truly appreciate your kind words and your 5-star rating. We look forward to welcoming you back to Raymour & Flanigan in the future!
Warm regards,
The Raymour & Flanigan Team
Best selections
Raymour & Flanigan make it easy. I always find exactly what I’m looking for because there are so many choices. I don’t shop anywhere else, I’d just be wasting my time. We got the Gino leather chair at cherry hill nj, couldn’t be happier- thanks guys
2025年3月5日
Raymour & Flanigan - Cherry Hill からの回答
Hello LJ Evans,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us and found exactly what you were looking for. It's great to know that the Gino leather chair is a perfect fit for you. We strive to offer a wide range of choices to make shopping convenient and enjoyable, and it's rewarding to hear that our efforts are appreciated. If you ever need anything else or have any questions, feel free to reach out!
Best regards,
The Raymour & Flanigan Team
Hans was great!
2025年3月2日
Raymour & Flanigan - Cherry Hill からの回答
Hello Kathryn,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with Hans. Providing excellent service is our top priority, and it's wonderful to know that Hans made a positive impression during your visit.
If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
She was very helpful and took time to…
She was very helpful and took time to show me what I was exactly looking for
2025年3月2日
Raymour & Flanigan - Cherry Hill からの回答
Hello Paul,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you received the helpful and attentive service you were looking for during your visit. Our team is dedicated to ensuring our customers find exactly what they need, and it's wonderful to know we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Adele Gallagher was very knowledgeable…
Adele Gallagher was very knowledgeable and helpful.
2025年2月14日
Raymour & Flanigan - Cherry Hill からの回答
Dear Sandy Perchetti,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Adele Gallagher was able to assist you with her knowledge and helpfulness. At Raymour & Flanigan Furniture and Mattress Store, we strive to provide exceptional service, and it’s wonderful to know that Adele met your expectations.
Your feedback is greatly appreciated and will be shared with Adele and our team. We look forward to serving you again in the future.
Warm regards,
Raymour & Flanigan Furniture and Mattress Store
We found a lovely framed photo for our…
We found a lovely framed photo for our living room. Adele was an excellent sales person
2025年2月10日
Raymour & Flanigan - Cherry Hill からの回答
Hello Stephanie,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found the perfect framed photo for your living room and that Adele provided you with excellent service. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive shopping experience.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan soon!
Best regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687
I did not go to the store
I did not go to the store. I shopped online and did a chat with Hans. He was very helpful and knowledgeable. He also texted me a pic of the chairs I ordered and made arrangements for delivery, plus he was nice and friendly. I was very appreciative.
2025年2月2日
Top Notch
I was greeted as I entered the door and the sales consultant (Mr Todd) was gracious, polite and respectful. All my questions, my whims and repeated steps back and forth was tolerated as I followed his leading. Very pleasing experience.
2025年1月27日
Raymour & Flanigan - Cherry Hill からの回答
Hello Miss D,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Mr. Todd provided you with such gracious and respectful service. It's great to know that all your questions and needs were met with patience and care. We strive to ensure every visit is as pleasing as yours, and your feedback is truly appreciated. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in the future!
Warm regards,
Raymour & Flanigan Customer Service Team
Wonderful shopping experience
Wonderful shopping experience. Edri, our sales person was absolutely great. Very knowledgeable about the furniture so he was extremely helpful.
2025年1月18日
Raymour & Flanigan - Cherry Hill からの回答
Hello Dan,
Thank you so much for taking the time to share your wonderful shopping experience with us! We are thrilled to hear that Edri provided you with such knowledgeable and helpful service. It's always our goal to ensure our customers have a positive experience, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Rude
After doing a ton of research we settled on a couch and love seat combination. We have a small space in a row home. The sales associate assured us it would fit but then didn’t account for the width of the couch just the length. When we staged it when we got home we discovered the pieces would not fit. We called to cancel three days prior to a delivery date. When I spoke with the company and stated the problem I was hung up on by the sales associate. I understand he lost a sale but that was inappropriate. We intended to revisit the company to resume our search but now I feel going back to raymour is off the table.
2025年1月12日
Raymour & Flanigan - Cherry Hill からの回答
We are sorry to hear about your experience with your sales associate and would like to have the opportunity to correct this! Please reach out to our customer care team at 888-729-6687.
cherry hill showroom location
Joe from the cherry hill show room location was very helpful to my wife and myself. He explained everything clearly and after we signed the paperwork, he assured us he would get it delivered promptly. Highly recommend
2025年1月11日
Raymour & Flanigan - Cherry Hill からの回答
Hello Christoph,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Joe from our Cherry Hill showroom was able to assist you and your wife so effectively. It's wonderful to know that he provided clear explanations and ensured a smooth delivery process. Your recommendation means a lot to us, and we're delighted to have earned your trust. If there's anything else we can do for you in the future, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
My sale guy was the greatest
My sale guy was the greatest. He let me know the importance of getting my furniture protected I didn’t care for it at first but he made me do the right choice. Need more guys like him, thx.
2025年1月10日
Raymour & Flanigan - Cherry Hill からの回答
Hello Thara Baucicault,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that your sales associate provided you with such a positive experience and helped you make the right choice regarding furniture protection. We agree that having knowledgeable and helpful team members makes all the difference, and we're glad to know he made a great impression on you.
Your kind words and 5-star rating mean a lot to us, and we will be sure to pass along your compliments to the team. If there's anything else we can do for you, please don't hesitate to reach out.
We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in Cherry Hill soon!
Best regards,
Raymour & Flanigan Furniture and Mattress Store Team
very helpful, not pushy
greeted soon as I walked in. sales person was not pushy, she ask if I knew what type of furniture I was looking for, sectionals, leather etc... I told her, she showed me around to the different areas and left me be. She did check back in and I found what I had seen on line, I asked a few questions, she was very helpful and I ordered my furniture. She was very helpful.
2024年12月31日
Easy peasy visit
We were greeted when we walked in. I told the sales associate what I was looking for he took me directly to the table. I wanted to see.. help us check out quickly and set up a date for delivery. Everything was smooth and easy.
2025年1月1日
Adele has been my go to for furniture…
Adele has been my go to for furniture purchases, always outgoing and knowledgeable, great engaging skills.
2025年1月2日
Store manager was fantastic with the…
Store manager was fantastic with the purchase. Definitely recommend the Cherry Hill store.
2024年12月30日
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