Raymour & Flanigan - Christiana レビュー 

268
TrustScore 5段階評価の4.5

4.7

2750 Fashion Center Blvd, 19702 Newark, DE, US


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5つ星のうち4の評価

I was met & greeted as soon as I walked through the door. My salesperson took time to listen, provide valuable information/responses & only show items of interest. He also worked with the sales manage... もっと見る

5つ星のうち5の評価

I ordered my mattress online. After paying I noticed that the receipt said that it would be ready for "pick up" the next day and I requested delivery. It was supposed to be delivered on Tuesday Septe... もっと見る

5つ星のうち5の評価

We were assisted by Sam Rosenfeld and he was very knowledgeable and friendly. He helped us with our challenges and buying our new furniture. He is a wonderful manager!

5つ星のうち5の評価

Amanda Vitali was an excellent consultant. My intention was only to window shop but after sitting and discussing my needs with her I ended committing to a sale. She was very informative and easy to... もっと見る


企業情報

  1. 家具店
  2. 寝室家具店
  3. 子供用家具店
  4. 日用品店
  5. インテリア デザイナー
  6. マットレス専門店

当該企業による記述

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


連絡先

  • 2750 Fashion Center Blvd, 19702, Newark, DE, 米国

  • 3023180530

4.7

優良

TrustScore 5段階評価の4.5

268件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(268)

過去12か月のレビュー数: 4,261

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Knowledgeable salesman

2024年3月18日
Raymour & Flanigan - Christiana ロゴ

Raymour & Flanigan - Christiana からの回答

Hello Linda Jamison! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

5つ星のうち5の評価

I started a chat about the product I…

I started a chat about the product I was interested in. I received an immediate response and my questions were answered and than I was referred to a salesperson Michael Singleton who also responded promptly. Upon my arrival to the store I was greeted and met with Mike. He was the consummate professional pleasant and attentive. He answered my questions showed me the furniture I was interested in and several alternative pieces to compare. He left me while I did this which I appreciated. When he came back to check I gave him my selection. He than discussed delivery and added warranty. He walked me to checkout and even walked me to the door after my purchase and thanked me for coming in. I have to say it was one of my most pleasurable shopping experiences I have had. The showroom was beautiful with a great selection. I would highly recommend.

2024年2月26日
5つ星のうち5の評価

Amanda was very nice and helpful

Amanda was very nice and helpful. We appreciate her service.

2024年2月19日
Raymour & Flanigan - Christiana ロゴ

Raymour & Flanigan - Christiana からの回答

Thank you so much for your review, James! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

5つ星のうち5の評価

Outstanding Experience!

The staff could not have been nicer or more helpful. We did not feel pressured, instead we felt supported. Lou was very knowledgeable about the furniture and showed us exactly what we were looking for in several different options (brands).

2024年2月18日
Raymour & Flanigan - Christiana ロゴ

Raymour & Flanigan - Christiana からの回答

Hello Brenda! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

5つ星のうち5の評価

Lisa understood us

Lisa understood us, knew what we're looking for, answered our questions and is a great person to work with.

2024年2月11日
Raymour & Flanigan - Christiana ロゴ

Raymour & Flanigan - Christiana からの回答

Hello Jim Linda Horn! Thank you for your kind words, we are pleased to know that our sales associate did such a great job! We hope you're enjoying your new furniture. Thank you!

5つ星のうち5の評価

Beautiful show room

Beautiful show room! Very knowledgeable and helpful associate Sean Mojab, was so knowledgeable and helped us with all our questions.

2024年2月4日
Raymour & Flanigan - Christiana ロゴ

Raymour & Flanigan - Christiana からの回答

Thank you so much for your review, Brenda! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

5つ星のうち5の評価

Helpful helpful salesperson and good quality furniture

Tom was very helpful finding what we were interested in. We have been buying from Raymour and Flanigan for many years and have never been disappointed.

2024年2月3日
Raymour & Flanigan - Christiana ロゴ

Raymour & Flanigan - Christiana からの回答

Thank you so much for your review, Linda! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

5つ星のうち1の評価

Missing feet

Missing feet, and I've had no response from Customer Service in about a month,

2024年1月31日
Raymour & Flanigan - Christiana ロゴ

Raymour & Flanigan - Christiana からの回答

Hello Michael Shervin. We sincerely apologize for the issue you are experiencing with your furniture. We'd be happy to get this resolved for you!. Please email us a brief summary of the issues to rfcare@raymourflanigan.com and a leader will reach out shortly. Thank you!

5つ星のうち5の評価

Salesman really knows your products

Salesman really knows your products. Was willing to turn furniture over to show us the quality craftsmanship of a couch. That's what convinced me that I was going to buy additional pieces.

2024年1月10日
Raymour & Flanigan - Christiana ロゴ

Raymour & Flanigan - Christiana からの回答

Hello Eli Oriol! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!

5つ星のうち5の評価

Wonderful experience

Tom Shaw is a Raymour & Flanigan treasure. He is very knowledgeable about all of your collections and provides a low stress, fun shopping experience. Tom answered all of our questions and provided honest and thoughtful guidance.

2024年1月27日
Raymour & Flanigan - Christiana ロゴ

Raymour & Flanigan - Christiana からの回答

Hello Joe! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

5つ星のうち5の評価

Lou was amazing

Lou was amazing! Helped me find exactly what I was looking for

2024年1月27日
Raymour & Flanigan - Christiana ロゴ

Raymour & Flanigan - Christiana からの回答

Hello Edna Huey Perrone! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

5つ星のうち5の評価

Great Experience

The Repr took time to explain things. Offfer options and discounts

2024年1月22日
Raymour & Flanigan - Christiana ロゴ

Raymour & Flanigan - Christiana からの回答

Hello Mary Buffaloe! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

5つ星のうち5の評価

Great service with Amanda Vitali

Others have mentioned her too, my experience with Amanda Vitali couldn’t have been better. Amanda was very personable and very patient. She offered great suggestions and helped me make the right decisions. Ask for Amanda for great service

2024年1月13日
自発的なレビュー
Raymour & Flanigan - Christiana ロゴ

Raymour & Flanigan - Christiana からの回答

Thank you so much for your review, Dave! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

5つ星のうち1の評価

Very disappointed at the greed

My husband and I have always purchased our furniture from Raymour and Flannigan so we went expecting to have a great experience. Unfortunately what started out great ended horribly. We went to purchase furniture for our new home. We were planning to buy for our whole house one room at a time. However this day we did 3 rooms living room, dining room and one bedroom. The plan was to come back and do the other 3 bedrooms family room and kitchen. We put $1500 down and kept making payments 1000-2300 at a time. We had explained to the sales person that our home was being built so we would not be taking the furniture right away but would pay in full long before it wa time for delivery. All of a sudden we received a phone call from the sales rep saying that someone was interested in purchasing one of the nightstands from our bedroom set and since that particular set was being discontinued we either had to come that day to pick it up or someone else was going to buy the furniture. What?! You have our money yet you would sell it to someone else because they can take it out of the store that same day. Needless to say we were not happy with that policy and requested a refund of all of our money for all of the furniture we were purchasing. I spoke to a manager and explained what happened and was basically told that is how they run their business. Even if I purchase something as a lay away item and I am faithfully making large payments I still run the risk of losing my furniture to someone else. There is no guarantee that your furniture will still be here when you make your final payment. This tells me that the sales reps are money hungry vultures and they don’t care about the customers. It’s a cut throat business where it’s every man for themselves. Shame on Raymour and Flanigan for their horrible policies and way that they allow their employees to operate. We will no longer be giving them our business. They just lost one long time customer. Very disappointed in this outcome. If they weren’t so money hungry with greed customers wouldn’t have to lose out.

2023年11月4日
自発的なレビュー
Raymour & Flanigan - Christiana ロゴ

Raymour & Flanigan - Christiana からの回答

Hello Denise Baker! Thank you for your feedback. We are sorry to see that you had 1-star experience with us! We'd like the opportunity to look into this and see what we can do to turn your experience around. Just email rfcare@raymourflanigan.com with a brief summary of the issues you have faced, as well as the name and phone number associated with your account. Thank you!

5つ星のうち5の評価

Overall great experience!

Lisa was incredible. She was laid back, patient, and knowledgeable. We went there focused on buying a couch and she showed us another one and we are so happy she suggested it. Delivered on time in less than a week… buying and accepting delivery was as easy as possible. 10/10

2023年10月30日
自発的なレビュー
Raymour & Flanigan - Christiana ロゴ

Raymour & Flanigan - Christiana からの回答

Hello Matt, We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

5つ星のうち5の評価

Easy and we love it

Friendly, knowledgeable, not pushy, fast and easy.

2023年11月2日
Raymour & Flanigan - Christiana ロゴ

Raymour & Flanigan - Christiana からの回答

Thank you so much for your review, Karl! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

5つ星のうち5の評価

Great as always found what I needed in…

Great as always found what I needed in less than 1 hour
Salesman and manager very helpful
Will get my delivery Tuesday purchased Saturday

2023年10月21日
Raymour & Flanigan - Christiana ロゴ

Raymour & Flanigan - Christiana からの回答

Hello pascale! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

5つ星のうち5の評価

Greetings soon as we enter the store.

Greetings soon as we enter the store.
Offering to assist us asking what bought us to their store. How they could help us. Directed us to location of Living room furniture. Offering to help in answering any questions we had. Far as manufactures, color selections, size we looking for. We loved the selection the store has to offer.
Our salesman was Tom very polite, friendly. Appreciated his professional,
Very satisfying being acknowledged treated as valued customer.
Thank you
Shirl & Dan Reedy

2023年10月17日
Raymour & Flanigan - Christiana ロゴ

Raymour & Flanigan - Christiana からの回答

Hello Dan Reedy! Thank you for your feedback. We're glad you enjoyed shopping with us! We hope you enjoy your new furniture!

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