I was met & greeted as soon as I walked through the door. My salesperson took time to listen, provide valuable information/responses & only show items of interest. He also worked with the sales manage... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered my mattress online. After paying I noticed that the receipt said that it would be ready for "pick up" the next day and I requested delivery. It was supposed to be delivered on Tuesday Septe... もっと見る
We were assisted by Sam Rosenfeld and he was very knowledgeable and friendly. He helped us with our challenges and buying our new furniture. He is a wonderful manager!
Amanda Vitali was an excellent consultant. My intention was only to window shop but after sitting and discussing my needs with her I ended committing to a sale. She was very informative and easy to... もっと見る
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
2750 Fashion Center Blvd, 19702, Newark, DE, 米国
- 3023180530
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I started a chat about the product I…
I started a chat about the product I was interested in. I received an immediate response and my questions were answered and than I was referred to a salesperson Michael Singleton who also responded promptly. Upon my arrival to the store I was greeted and met with Mike. He was the consummate professional pleasant and attentive. He answered my questions showed me the furniture I was interested in and several alternative pieces to compare. He left me while I did this which I appreciated. When he came back to check I gave him my selection. He than discussed delivery and added warranty. He walked me to checkout and even walked me to the door after my purchase and thanked me for coming in. I have to say it was one of my most pleasurable shopping experiences I have had. The showroom was beautiful with a great selection. I would highly recommend.
Amanda was very nice and helpful
Amanda was very nice and helpful. We appreciate her service.

Raymour & Flanigan - Christiana からの回答
Outstanding Experience!
The staff could not have been nicer or more helpful. We did not feel pressured, instead we felt supported. Lou was very knowledgeable about the furniture and showed us exactly what we were looking for in several different options (brands).

Raymour & Flanigan - Christiana からの回答
Lisa understood us
Lisa understood us, knew what we're looking for, answered our questions and is a great person to work with.

Raymour & Flanigan - Christiana からの回答
Beautiful show room
Beautiful show room! Very knowledgeable and helpful associate Sean Mojab, was so knowledgeable and helped us with all our questions.

Raymour & Flanigan - Christiana からの回答
Helpful helpful salesperson and good quality furniture
Tom was very helpful finding what we were interested in. We have been buying from Raymour and Flanigan for many years and have never been disappointed.

Raymour & Flanigan - Christiana からの回答
Missing feet
Missing feet, and I've had no response from Customer Service in about a month,

Raymour & Flanigan - Christiana からの回答
Salesman really knows your products
Salesman really knows your products. Was willing to turn furniture over to show us the quality craftsmanship of a couch. That's what convinced me that I was going to buy additional pieces.

Raymour & Flanigan - Christiana からの回答
Wonderful experience
Tom Shaw is a Raymour & Flanigan treasure. He is very knowledgeable about all of your collections and provides a low stress, fun shopping experience. Tom answered all of our questions and provided honest and thoughtful guidance.

Raymour & Flanigan - Christiana からの回答

Raymour & Flanigan - Christiana からの回答

Raymour & Flanigan - Christiana からの回答
Great service with Amanda Vitali
Others have mentioned her too, my experience with Amanda Vitali couldn’t have been better. Amanda was very personable and very patient. She offered great suggestions and helped me make the right decisions. Ask for Amanda for great service

Raymour & Flanigan - Christiana からの回答
Very disappointed at the greed
My husband and I have always purchased our furniture from Raymour and Flannigan so we went expecting to have a great experience. Unfortunately what started out great ended horribly. We went to purchase furniture for our new home. We were planning to buy for our whole house one room at a time. However this day we did 3 rooms living room, dining room and one bedroom. The plan was to come back and do the other 3 bedrooms family room and kitchen. We put $1500 down and kept making payments 1000-2300 at a time. We had explained to the sales person that our home was being built so we would not be taking the furniture right away but would pay in full long before it wa time for delivery. All of a sudden we received a phone call from the sales rep saying that someone was interested in purchasing one of the nightstands from our bedroom set and since that particular set was being discontinued we either had to come that day to pick it up or someone else was going to buy the furniture. What?! You have our money yet you would sell it to someone else because they can take it out of the store that same day. Needless to say we were not happy with that policy and requested a refund of all of our money for all of the furniture we were purchasing. I spoke to a manager and explained what happened and was basically told that is how they run their business. Even if I purchase something as a lay away item and I am faithfully making large payments I still run the risk of losing my furniture to someone else. There is no guarantee that your furniture will still be here when you make your final payment. This tells me that the sales reps are money hungry vultures and they don’t care about the customers. It’s a cut throat business where it’s every man for themselves. Shame on Raymour and Flanigan for their horrible policies and way that they allow their employees to operate. We will no longer be giving them our business. They just lost one long time customer. Very disappointed in this outcome. If they weren’t so money hungry with greed customers wouldn’t have to lose out.

Raymour & Flanigan - Christiana からの回答
Overall great experience!
Lisa was incredible. She was laid back, patient, and knowledgeable. We went there focused on buying a couch and she showed us another one and we are so happy she suggested it. Delivered on time in less than a week… buying and accepting delivery was as easy as possible. 10/10

Raymour & Flanigan - Christiana からの回答

Raymour & Flanigan - Christiana からの回答
Great as always found what I needed in…
Great as always found what I needed in less than 1 hour
Salesman and manager very helpful
Will get my delivery Tuesday purchased Saturday

Raymour & Flanigan - Christiana からの回答
The staff and the products!
Greetings soon as we enter the store.
Greetings soon as we enter the store.
Offering to assist us asking what bought us to their store. How they could help us. Directed us to location of Living room furniture. Offering to help in answering any questions we had. Far as manufactures, color selections, size we looking for. We loved the selection the store has to offer.
Our salesman was Tom very polite, friendly. Appreciated his professional,
Very satisfying being acknowledged treated as valued customer.
Thank you
Shirl & Dan Reedy

Raymour & Flanigan - Christiana からの回答
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