Teon met us at the entrance to the store and showed us mattresses. He was extremely knowledgeable and friendly. We were so impressed with his attention to detail we bought our mattress and he secured... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was able to browse at my leisure - I looked at every piece of living room and office furniture to make sure I was making the right choice. My rep, Dylan, was knowledgeable and relatable - I enjoyed... もっと見る
Wayne always takes the time to go above and beyond for us while making sure our needs are met…Liz too is always board!
The customer service was terrible. They didn’t appear to want my business. We have spent $1,000’s of dollars over the last 15 years buying furniture at your store in EHT NJ. I mentioned my loyalty to... もっと見る
企業が回答しました
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
6115 Black Horse Pike, 8234, Egg Harbor Township, NJ, 米国
- 6094079404
4.8
優良
319件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 0％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Raymour & Flanigan - Egg Harbor からの回答
Hello Alfred,
Thank you for sharing your experience! We're delighted to hear you had a positive interaction with our salesperson. Excellent customer service is our priority, and we're glad we met your expectations.
If you need further assistance or have more feedback, feel free to reach out. We look forward to serving you again!
Best,
The Raymour & Flanigan Team
Sales person was very helpful
2025年6月27日
Raymour & Flanigan - Egg Harbor からの回答
Hello,
Thank you for sharing your feedback with us! We're happy to hear that you had a good experience with our sales team. Providing great customer service is very important to us at Raymour & Flanigan, and it's nice to know our efforts are helping.
If you have any more questions or need help in the future, please feel free to contact us.
Best,
The Raymour & Flanigan Team
Kathi was truly a wonderful sales…
Kathi was truly a wonderful sales representative who was extremely helpful.
2025年6月22日
Raymour & Flanigan - Egg Harbor からの回答
Hello Nona,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Kathi provided you with such exceptional service. Our team strives to offer the best assistance possible, and it's wonderful to know that Kathi was able to help you effectively. Your feedback is greatly appreciated and will be shared with her and the rest of our team.
Best regards,
The Raymour & Flanigan Team
Good customer service
Denise found out what we wanted and showed us what we needed to see and help us make a decision.
That the item was on sale so I have a good selection. You got a decent deal.
2025年6月5日
Raymour & Flanigan - Egg Harbor からの回答
Hi Thomas,
Thank you so much for your wonderful review! We're thrilled to hear that Denise was able to assist you in finding exactly what you needed and that you were pleased with the selection and the deal you received. We appreciate your business and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Egg Harbor からの回答
Dear Lorraine McDonald,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our salesman was very helpful and knowledgeable during your visit. Providing excellent customer service is our top priority, and it's wonderful to know that we met your expectations.
Your feedback is greatly appreciated and will be shared with our team to continue inspiring them to deliver exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Egg Harbor からの回答
Dear Joseph,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Sara was able to assist you with such knowledge, friendliness, and helpfulness. Your feedback is incredibly valuable to us, and it’s wonderful to know that Sara made a positive impact during your visit.
We strive to provide the best service possible, and your kind words are a great reminder of why we do what we do. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Online Order, Emails, and Local Store Pickups Don't Match
I placed an order online for local store pickup and received an email telling me i could pick up my items on a specific date. I showed up at the local store one day after the date in the email, and the items were not there. The customer service rep told me they were in other warehouses, and she didn't know when they would be in.
I asked the customer service rep in the store to cancel the order and process a refund. She did that and let me know it would be 7-10 business days for a refund. It is currently beyone 10 business days and i still have not had a refund.
I can't recommend buying anything from this place and I will never purchase anything from Raynmour Flannigan again.
2025年4月29日
Raymour & Flanigan - Egg Harbor からの回答
Hello Valued Customer,
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered with your order pickup and the delay in processing your refund. This is not the level of service we strive to provide, and we understand your frustration.
We are committed to resolving this issue for you as quickly as possible. Please reach out to our customer care team at rfcare@raymourflanigan.com with your order details so we can look into the status of your refund and ensure it is processed promptly.
Your feedback is invaluable to us, and we are taking steps to improve our processes to prevent situations like this in the future. We hope to have the opportunity to serve you better in the future.
Thank you for bringing this to our attention.
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Egg Harbor からの回答
Hello Pauline,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you were impressed with our customer service. Providing excellent service is a top priority for us, and it's always rewarding to know when we've met our customers' expectations.
If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Iris is our “go to” gal
Iris is our “go to” gal. Always so helpful, follows up & goes out of her way to accommodate. Very grateful for such excellent salesmanship & service!
2025年5月4日
Raymour & Flanigan - Egg Harbor からの回答
Hello Lisa,
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Iris has consistently provided you with excellent service and support. It's always our goal to ensure our customers have a positive experience, and we're delighted that Iris has been able to assist you so effectively. Your kind words and high rating mean a lot to us. We look forward to serving you again in the future!
Best,
The Raymour & Flanigan Team
Great Salesperson = Pleasurable Exper
Our salesperson, Reagan, was very knowledgeable & helpful in our search for the “right” mattress. Notably, was her ability to interpret our requirements & recommend several candidates, of which one was perfect. Reagan made the experience easy and quick.
2025年4月30日
Raymour & Flanigan - Egg Harbor からの回答
Hello George & Ginny C.,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Reagan was able to assist you in finding the perfect mattress and that her knowledge and helpfulness made your experience both easy and quick. We strive to provide exceptional service to all our customers, and it's always rewarding to know when we've succeeded.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Egg Harbor からの回答
Hello Tracie,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you received excellent customer service and that everything went perfectly during your visit. Your satisfaction is our top priority, and your kind words mean a lot to our team. If there's anything else we can do for you in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
New living room
The selection was plenty, sales associate was very helpful and professional. Helped us with our selection
and answered all our concerns and questions.
2025年3月28日
Raymour & Flanigan - Egg Harbor からの回答
Hello Jeffrey,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our selection plentiful and that our sales associate was helpful and professional. It's wonderful to know that we could assist you in finding the perfect pieces for your home and address all your questions and concerns. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back to Raymour & Flanigan in the future!
Best regards,
The Raymour & Flanigan Team
I had the pleasure of dealing with Regan ( I may be spelling her name incorrectly) but she was wonderful.
I had the pleasure of dealing with Regan she was VERY helpful and pointed out many chairs that would benefit my husband who is having knee surgery. I came back a few days later and she made the process of purchasing the chair and ottoman a snap. The lovely woman at the desk who assisted me in payment was a pleasure and I was out and on my way in less than 20 minutes. Thank you again for your help and kindness!
2025年3月30日
Raymour & Flanigan - Egg Harbor からの回答
Dear Meryl,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Regan was able to assist you in finding the perfect chair and ottoman for your husband. It's great to know that her expertise and the efficiency of our team made your shopping experience smooth and enjoyable.
If there is anything else we can do for you in the future, please don't hesitate to reach out. We wish your husband a speedy recovery and hope to see you again soon!
Warm regards,
The Raymour & Flanigan Team
Reagan was amazing
Reagan was amazing! I walked in the door and she asked what I was looking for and took me right where it was with excellent knowledge of the product. I was so pleased that I plan to come back and have her show me some other things I need! Wonderful experience!
2025年3月26日
Raymour & Flanigan - Egg Harbor からの回答
Hello Nc,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Reagan was able to assist you so effectively and that you found exactly what you were looking for. It's great to know that her product knowledge and customer service made such a positive impression on you.
We look forward to welcoming you back to explore more of what you need. If there's anything else we can assist you with in the meantime, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Egg Harbor からの回答
Hello Rob,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our representative pleasant and the selection process easy. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Our sales consultant
Our sales consultant, Sara Appell, was wonderful. She was helpful, very knowledgeable and friendly. We never felt rushed. She made the experience very pleasant.
2025年3月5日
Raymour & Flanigan - Egg Harbor からの回答
Dear Phyllis and Charles Weber,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Sara provided you with such helpful, knowledgeable, and friendly service. It's great to know that you felt comfortable and unrushed during your visit. We strive to make every customer's experience pleasant, and your feedback is truly appreciated.
We look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can assist you with, please don't hesitate to reach out!
Warm regards,
The Raymour & Flanigan Team
The salesperson was knowledgeable
The salesperson was knowledgeable, easy to talk to, and brought up options to suit our needs.
2025年3月4日
Raymour & Flanigan - Egg Harbor からの回答
Hello Linda,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience with our salesperson. It's great to know they were able to provide you with knowledgeable assistance and options that suited your needs. We strive to offer the best service possible, and your kind words are truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Salesperson
Salesperson, Iris Levy was wonderful, she took the time to guide us on exactly what we were looking for - she didn't try to sway us to anything other than what we were specifically looking for. Great salesperson.
2025年2月23日
Raymour & Flanigan - Egg Harbor からの回答
Hello Elena Demeo,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Iris Levy provided you with the guidance you needed without any pressure. It's always our goal to help our customers find exactly what they're looking for, and we're delighted that Iris was able to assist you so effectively. Your feedback is greatly appreciated and will be shared with Iris and the team.
We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in Egg Harbor Township for any future needs. If you have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Happy Customer
Lisa Gale was very helpful and knowledgeable. I will definitely purchase furniture from her again.
2025年2月17日
Raymour & Flanigan - Egg Harbor からの回答
Dear Clare,
Thank you for your fantastic review! We’re delighted to hear that Lisa was able to assist you with her expertise and support. Our goal is to provide outstanding service, and we’re pleased to know that Lisa contributed to a positive experience for you. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store for your future furniture needs.
Best regards,
The Raymour & Flanigan Furniture and Mattress Store Team
The sales rep we had did a great job of assisting us.
The sales rep we had did a great job of helping us with what we wanted to purchase. He is very personable, and we felt very comfortable in dealing with him and will deal with him in the future.
2025年2月18日
Raymour & Flanigan - Egg Harbor からの回答
Hello Tom Engelman,
Thank you so much for your wonderful review! We're thrilled to hear that our sales representative provided you with such a positive experience. It's great to know that you felt comfortable and well-assisted during your visit.
If you have any further needs or questions, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。