Raymour & Flanigan - Elmhurstレビュー 

57
TrustScore 5段階評価の4.5

4.5

8608 Queens Boulevard, 11373 Elmhurst, NY, US


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The customer service representative, Mr. Bright, was absolutely wonderful. We had a very unusual situation with a 95 year old aunt living in an apartment building in Jackson Heights and ordering a new... もっと見る

5つ星のうち5の評価

The sales person, Santos was very accommodating. He made the sale of the couch we selected fast, easy, and painless. He explained the entire process to me very clearly. I am looking forward to my ne... もっと見る

5つ星のうち5の評価

Every time when we go to the Raymour & Flanigan in Elmhurst, we always find there what we are looking for. Everyone there is very nice. Our special thanks to Lisa. She is always very profession... もっと見る

5つ星のうち1の評価

Horrible horrible service at queens location. Bought a bed frame and turned out to be its a wrong size, called them 5 times to ask for exchange, the sales person linda kept on saying she will call me... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 寝室家具店
  3. 子供用家具店
  4. 日用品店
  5. インテリア デザイナー
  6. マットレス専門店

当該企業による記述

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


連絡先

  • 8608 Queens Boulevard, 11373, Elmhurst, NY, 米国

  • 7186636760

4.5

優良

TrustScore 5段階評価の4.5

57件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 3%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(57)

過去12か月のレビュー数: 3,788

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Best Customer Service

The customer service representative, Mr. Bright, was absolutely wonderful. We had a very unusual situation with a 95 year old aunt living in an apartment building in Jackson Heights and ordering a new recliner chair for her from Morgan Hill, CA. The coordination of moving out her old bed, getting delivery and set-up of the new recliner, and moving out the old chair was complicated - especially trying to do all this from California! Mr. Bright helped us through this process.THANK YOU MR. BRIGHT!!!

2026年6月17日
5つ星のうち2の評価

Delivery was a nightmare

Delivery was a nightmare! The two men who did the delivery were excellent; a real delight! But, I was ignored by the dispatch. I was given a 8 - 10:45am delivery time. I called the salesperson and the store to say that my building does not accept delivery until 9am. I was told multiple times this would not be a problem. On delivery day, I received a text message that delivery would be 8:30am. The delivery men did adjust to my buildings policy, but this should not have happened.
In terms of the salesman, he did not respect my budget. He kept showing me items well above what I wanted to spend.
Also, the price on the initial chaise I tried was significantly higher than the price cited online (bait-and-switch?)

2025年9月30日
5つ星のうち5の評価

Knowledgeable The sales person

The sales person, Santos was very accommodating. He made the sale of the couch we selected fast, easy, and painless. He explained the entire process to me very clearly. I am looking forward to my new couch.

2025年2月3日
5つ星のうち5の評価

Excelente servicio personalizado y muy…

Excelente servicio personalizado y muy profesional.

2024年12月5日
Raymour & Flanigan - Elmhurst ロゴ

Raymour & Flanigan - Elmhurst からの回答

¡Hola Yamilka!

Muchas gracias por tomarte el tiempo de dejarnos una reseña tan positiva. Nos alegra saber que recibiste un servicio personalizado y profesional. Tu satisfacción es nuestra prioridad y comentarios como el tuyo nos motivan a seguir mejorando cada día. ¡Esperamos verte pronto de nuevo en nuestra tienda!

Saludos cordiales,
El equipo de Raymour & Flanigan

5つ星のうち5の評価

Quality furniture

2024年11月26日
Raymour & Flanigan - Elmhurst ロゴ

Raymour & Flanigan - Elmhurst からの回答

Hi Edwin,

Thank you so much for your wonderful review! We're thrilled to hear that you are pleased with the quality of our furniture. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

5つ星のうち5の評価

Professional and friendly people

Very professional and friendly. I found the furniture I wanted.

2024年10月30日
Raymour & Flanigan - Elmhurst ロゴ

Raymour & Flanigan - Elmhurst からの回答

Hi Amelia,

Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you had a professional and friendly experience with us and that you found the furniture you were looking for. We hope you enjoy your new pieces and look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

5つ星のうち5の評価

Good customer service

Good customer service, decent prices, excellent discounts

2024年10月9日
Raymour & Flanigan - Elmhurst ロゴ

Raymour & Flanigan - Elmhurst からの回答

Hi Bertha,

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our customer service, found our prices reasonable, and took advantage of our excellent discounts. Your feedback is greatly appreciated and we look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

5つ星のうち5の評価

We received a warm reception from Ms. Imrat at Elmhurst outlet. She served a lot made us convinced to purchase a sofa and a chair.It was overall excellent.

We received a warm reception from Ms. Imrat at Elmhurst outlet. She served a lot made us convinced to purchase a sofa and a chair.

2024年3月20日
Raymour & Flanigan - Elmhurst ロゴ

Raymour & Flanigan - Elmhurst からの回答

Hello MstIsrat Zahan We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

5つ星のうち1の評価

Worst Customer Service Ever …

Leo Riad which the receptionist Paula made it seem that he was the manager at this store. This team provides the worst customer service ever. Be careful if you pay for anything cash cause they will not want to deal with you if anything goes wrong, much less provide a refund/cancelation.

2024年3月7日
自発的なレビュー
Raymour & Flanigan - Elmhurst ロゴ

Raymour & Flanigan - Elmhurst からの回答

Hi J T. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with your name, the phone number associated to your account and your order details so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!

5つ星のうち5の評価

They had better furniture

They had better furniture. I was happy with their customer service.

2024年1月30日
Raymour & Flanigan - Elmhurst ロゴ

Raymour & Flanigan - Elmhurst からの回答

Hello Rosalind Phoenix! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!

5つ星のうち5の評価

Patience & comfortability

2023年10月18日
Raymour & Flanigan - Elmhurst ロゴ

Raymour & Flanigan - Elmhurst からの回答

Hello Customer! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

5つ星のうち5の評価

The sales person who helped me decide…

The sales person who helped me decide on what mattress to buy was very polite and accommodating. His name is Emmanuel. I gave my review a 5. I don't know where the 4,5 came from.

2023年10月16日
Raymour & Flanigan - Elmhurst ロゴ

Raymour & Flanigan - Elmhurst からの回答

Hello Francisco Agulto! Thank you for your kind words, we are pleased to know that our sales associate did such a great job! We hope you're enjoying your new mattress. Thank you!

5つ星のうち5の評価

Mr Bright was exceptional

Mr Bright was exceptional. I walked in just to look around, and I walked out with a whole house is furniture that I really love. He was awesome.’
Thank you Mr Bright for helping me furnish my new apartment.🙏❤️

2023年9月2日
Raymour & Flanigan - Elmhurst ロゴ

Raymour & Flanigan - Elmhurst からの回答

Thank you for your review, Sheran. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

5つ星のうち5の評価

Excellent customer care we met with…

Excellent customer care we met with choumy And she was professional and she explained all the details regarding our interest and budget concerns.

2023年9月1日
Raymour & Flanigan - Elmhurst ロゴ

Raymour & Flanigan - Elmhurst からの回答

Hello Mariem, Thank you for leaving this 5-star rating! We hope you’re enjoying your new furniture, come again soon.

5つ星のうち1の評価

Broken sofa

Broken sofa, delayed response

2023年8月20日
Raymour & Flanigan - Elmhurst ロゴ

Raymour & Flanigan - Elmhurst からの回答

Hello Fahim Wajid! Thank you for your feedback. We are so sorry for the delay of your order and the inconvenience this has caused! We would love to see how we can help. Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your sale. We will follow up shortly. Thank you!

5つ星のうち5の評価

Every time when we go to the Raymour &…

Every time when we go to the Raymour & Flanigan in Elmhurst, we always find there what we are looking for.
Everyone there is very nice. Our special thanks to Lisa. She is always very professional, very helpful , and very patient with us .

2023年4月12日

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