The customer service representative, Mr. Bright, was absolutely wonderful. We had a very unusual situation with a 95 year old aunt living in an apartment building in Jackson Heights and ordering a new... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The sales person, Santos was very accommodating. He made the sale of the couch we selected fast, easy, and painless. He explained the entire process to me very clearly. I am looking forward to my ne... もっと見る
Every time when we go to the Raymour & Flanigan in Elmhurst, we always find there what we are looking for. Everyone there is very nice. Our special thanks to Lisa. She is always very profession... もっと見る
Horrible horrible service at queens location. Bought a bed frame and turned out to be its a wrong size, called them 5 times to ask for exchange, the sales person linda kept on saying she will call me... もっと見る
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企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
8608 Queens Boulevard, 11373, Elmhurst, NY, 米国
- 7186636760
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 3%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
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Best Customer Service
The customer service representative, Mr. Bright, was absolutely wonderful. We had a very unusual situation with a 95 year old aunt living in an apartment building in Jackson Heights and ordering a new recliner chair for her from Morgan Hill, CA. The coordination of moving out her old bed, getting delivery and set-up of the new recliner, and moving out the old chair was complicated - especially trying to do all this from California! Mr. Bright helped us through this process.THANK YOU MR. BRIGHT!!!
I dealt with Bright Ihediwa who was…
I dealt with Bright Ihediwa who was very helpful and professional. A pleasure to deal with.
Delivery was a nightmare
Delivery was a nightmare! The two men who did the delivery were excellent; a real delight! But, I was ignored by the dispatch. I was given a 8 - 10:45am delivery time. I called the salesperson and the store to say that my building does not accept delivery until 9am. I was told multiple times this would not be a problem. On delivery day, I received a text message that delivery would be 8:30am. The delivery men did adjust to my buildings policy, but this should not have happened.
In terms of the salesman, he did not respect my budget. He kept showing me items well above what I wanted to spend.
Also, the price on the initial chaise I tried was significantly higher than the price cited online (bait-and-switch?)
Knowledgeable The sales person
The sales person, Santos was very accommodating. He made the sale of the couch we selected fast, easy, and painless. He explained the entire process to me very clearly. I am looking forward to my new couch.
Excelente servicio personalizado y muy…
Excelente servicio personalizado y muy profesional.

Raymour & Flanigan - Elmhurst からの回答
Professional and friendly people
Very professional and friendly. I found the furniture I wanted.

Raymour & Flanigan - Elmhurst からの回答

Raymour & Flanigan - Elmhurst からの回答
We received a warm reception from Ms. Imrat at Elmhurst outlet. She served a lot made us convinced to purchase a sofa and a chair.It was overall excellent.
We received a warm reception from Ms. Imrat at Elmhurst outlet. She served a lot made us convinced to purchase a sofa and a chair.

Raymour & Flanigan - Elmhurst からの回答
Worst Customer Service Ever …
Leo Riad which the receptionist Paula made it seem that he was the manager at this store. This team provides the worst customer service ever. Be careful if you pay for anything cash cause they will not want to deal with you if anything goes wrong, much less provide a refund/cancelation.

Raymour & Flanigan - Elmhurst からの回答
They had better furniture
They had better furniture. I was happy with their customer service.

Raymour & Flanigan - Elmhurst からの回答
The sales person who helped me decide…
The sales person who helped me decide on what mattress to buy was very polite and accommodating. His name is Emmanuel. I gave my review a 5. I don't know where the 4,5 came from.

Raymour & Flanigan - Elmhurst からの回答
Mr Bright was exceptional
Mr Bright was exceptional. I walked in just to look around, and I walked out with a whole house is furniture that I really love. He was awesome.’
Thank you Mr Bright for helping me furnish my new apartment.🙏❤️

Raymour & Flanigan - Elmhurst からの回答
Excellent customer care we met with…
Excellent customer care we met with choumy And she was professional and she explained all the details regarding our interest and budget concerns.

Raymour & Flanigan - Elmhurst からの回答

Raymour & Flanigan - Elmhurst からの回答
Every time when we go to the Raymour &…
Every time when we go to the Raymour & Flanigan in Elmhurst, we always find there what we are looking for.
Everyone there is very nice. Our special thanks to Lisa. She is always very professional, very helpful , and very patient with us .
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