The two gentlemen that came to my house were prompt and even called in advance to let me know what time they would arrive.This is important since there is no guessing about arrival time. They were bot... もっと見る
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Aino at the Farmngdale location was so helpful, and went out of her way to straighten out some glitches in our purchases!
I purchased a dresser ($950) and a bedframe ($67). The salesperson insisted on writing two (2) orders, the consequence of which was that I paid $1200 for the dresser and $165 for the bed frame!... もっと見る
We entered the store looking for a particular style of table and chairs, but after looking through your extensive selection, we didn't find anything that matched our criteria. We were about to leave... もっと見る
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
2005 Broadhollow Road, 11735, Farmingdale, NY, 米国
- 6317688243
4.6
優良
211件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very good experience purchasing furniture.
Sales associate was pleasant and knowledgable.
Sales manager honored the original price we were quoted even though our downpayment had been returned (it took longer to remodel our house than expected so we couldn't accept delivery in a timely manner).
2025年8月13日
Raymour & Flanigan - Fmdalenorth からの回答
Hello Dave,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our sales associate was able to assist you pleasantly and knowledgeably. It's also great to know that our sales manager could honor the original price for you. We understand that remodeling can sometimes take longer than expected, and we're glad we could accommodate your needs.
If there's anything else we can do for you in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Actually a 4.5
Overall a great experience and sales person wasn't pushy and answered all our questions. Went back the next day to purchase.
2025年8月11日
Raymour & Flanigan - Fmdalenorth からの回答
Dear Margaret Uminsky,
Thank you for taking the time to share your experience with us. We're delighted to hear that you had a great visit and that our sales team was able to assist you without any pressure. It's wonderful to know that you felt comfortable enough to return and make a purchase. Your feedback is incredibly valuable to us, and we're always striving to provide the best service possible. If there's anything more we can do to enhance your experience, please feel free to let us know.
Warm regards,
The Raymour & Flanigan Team
Salesperson Dipika Daniels was patient…
Salesperson Dipika Daniels was patient and knowledgeable. Had great suggestions. Showroom Manager Ken Doyle came and took measurements and was very helpful and nice.
2025年7月30日
Raymour & Flanigan - Fmdalenorth からの回答
Dear Pankaj Malik,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience at Raymour & Flanigan. It's fantastic to know that Dipika Daniels was able to assist you with patience and expertise, and that her suggestions were helpful. We're also glad that Ken Doyle could provide additional support with the measurements.
Your satisfaction is our top priority, and your kind words motivate us to continue delivering exceptional service. We truly appreciate your 5-star rating and look forward to serving you again in the future.
Warm regards,
The Raymour & Flanigan Team
DO NOT USE Raymour & Flanigan
My wife and 4 children recently used Raymour & Flanigan to furnish our new home. DO NOT SHOP HERE! We decided to use the 5 year interest only option and pay "full price" on over $10,000 in furniture. When we finally moved into our new home there was no mailbox or even a registered mailing address to receive mail. Anyway, back in January 2025 I notified R&F that there is no mailbox or mailing address registered so it is critical I go paperless to receive my bills. Not only did they not email or have automatic bill paying option available but reported an $120 late payment to the credit bureaus. I've probably wrote 2 review of a company in my life and I'm praying no other customer has to have this experience. You have many options, DO NOT USE RAYMOUR & FLANIGAN!
2025年7月7日
自発的なレビュー
Raymour & Flanigan - Fmdalenorth からの回答
Hello Diana,
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you received very good service during your visit. Our team strives to provide the best experience possible, and your kind words mean a lot to us.
If there's anything else we can assist you with or if you have any further comments, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Salesman ordered lunch while we were…
Salesman ordered lunch while we were sitting with him to finalize a sale. Everything else was fine, but that was just silly and unprofessional, in my opinion.
2025年5月24日
Raymour & Flanigan - Fmdalenorth からの回答
Hello Arthur,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your visit. It is our goal to provide a professional and attentive service to all our customers, and we regret that we fell short in this instance. Your comments are important to us, and we will address this matter with our team to ensure it does not happen again. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Best regards,
The Raymour & Flanigan Team
Sales was great
2025年4月28日
Raymour & Flanigan - Fmdalenorth からの回答
Hello Joseph,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our sales team. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. If there's anything else we can assist you with or if you have any future needs, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Great sales person
2025年5月23日
Raymour & Flanigan - Fmdalenorth からの回答
Hi Paul,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our salesperson. We strive to provide excellent service to all our customers, and it's wonderful to know we met your expectations.
If you need any further assistance, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
ordered a sofa/sleep bed
ordered a sofa. Took 6 weeks to get. When it was delivered it was the wrong color and had to be returned. Had to reorder and then had to fight about not having to pay another delivery charge and have to wait another 6 weeks for delivery. I have guests coming into town and now they have no place to sleep. When I inquired about getting some kind of concession for all the inconvenience, I was told there was nothing they could do about. Basically, I was told to deal with it or I could always cancel the order. Very poor customer service in my opinion.
2025年5月15日
Raymour & Flanigan - Fmdalenorth からの回答
Dear Gary,
Thank you for taking the time to share your experience with us. I sincerely apologize for the inconvenience you faced with your sofa order. It's disappointing to hear about the delays and the mix-up with the color, as well as the challenges you encountered regarding the delivery charge and the lack of support you received.
We strive to provide excellent service, and it's clear we fell short in this instance. Your feedback is invaluable, and I assure you that we are addressing these issues to prevent similar situations in the future. Please know that your satisfaction is important to us, and we are committed to improving our processes.
If there's anything further we can do to assist you, please don't hesitate to reach out to us at rfcare@raymourflanigan.com. We appreciate your patience and understanding.
Best,
The Raymour & Flanigan Team
Our salesman Marc was outstanding
Our salesman Marc was outstanding. Very knowledgeable and their was no high pressure sales technique.
2025年5月3日
Raymour & Flanigan - Fmdalenorth からの回答
Hello David,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Marc provided you with outstanding service and that you appreciated his knowledge and approach. At Raymour & Flanigan, we strive to ensure our customers feel comfortable and informed during their shopping experience, and it's wonderful to know that Marc exemplified this during your visit.
We truly value your feedback and your perfect rating. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Fmdalenorth からの回答
Hello Grusso,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you received excellent customer service and personal attention during your visit. Providing our customers with the best possible service is our top priority, and your feedback is truly appreciated. We look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Fmdalenorth からの回答
Hello Tina,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had an excellent experience with Erick. It's wonderful to know that his knowledge and service made a positive impact on your visit. We strive to provide the best service possible, and your kind words are truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan soon!
Best regards,
The Raymour & Flanigan Team
Steve was so helpful and an absolute…
Steve was so helpful and an absolute pleasure to work with!
2025年4月6日
Raymour & Flanigan - Fmdalenorth からの回答
Hello Anne,
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Steve was able to assist you and make your experience with us a pleasure. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If there's anything else we can do for you, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Jay was great
Jay was great. He answered all my questions. Listened to my concerns and suggested appropriate solutions.
2025年3月17日
Raymour & Flanigan - Fmdalenorth からの回答
Hello Flora,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Jay was able to assist you effectively and provide the solutions you were looking for. Your feedback is incredibly valuable to us, and it's wonderful to know that our team is meeting your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Mattress Purchase
The salesperson, Michael, was so very helpful in our decision of a mattress. He made it easy to decide and then everything was easy and quick. R&F is a great store with beautiful furniture and a huge selection for everyone's taste.
2025年3月5日
Raymour & Flanigan - Fmdalenorth からの回答
Hello Linda,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Michael was able to assist you effectively in choosing the perfect mattress. It's great to know that your experience was smooth and enjoyable. We take pride in offering a wide selection of beautiful furniture to suit every taste, and your kind words affirm our commitment to providing excellent service. We look forward to welcoming you back to Raymour & Flanigan soon!
Best regards,
The Raymour & Flanigan Team
Sales help was amazing
Sales help was amazing. She was so helpful so polite and so sweet. I really wish more of your sales people or as wonderful as her.
2025年2月28日
Raymour & Flanigan - Fmdalenorth からの回答
Dear Marcia and Daniel,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our sales team. It’s always our goal to provide exceptional service, and we’re delighted to know that our team member made such a great impression.
Your kind words about her helpfulness, politeness, and sweetness truly mean a lot to us. We will be sure to pass along your compliments to her and the rest of our team. Feedback like yours inspires us to continue striving for excellence in all that we do.
Thank you once again for your kind review and for choosing Raymour & Flanigan for your home furniture needs. We look forward to serving you again in the future!
Warm regards,
Raymour & Flanigan
George was very professional
George was very professional, understood what we were looking for. He did not pressure us. We would recommend him to our family and friends.
2025年2月24日
Raymour & Flanigan - Fmdalenorth からの回答
Dear Ira Silverstein,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that George provided you with professional and pressure-free service, and that he was able to understand your needs perfectly. Your recommendation to family and friends is the highest compliment we could receive.
If there's anything else we can assist you with, please don't hesitate to reach out!
Warm regards,
The Raymour & Flanigan Team
A Great Experience
Our salesperson, Jay was super helpful and not high pressure at all. He listened to our needs, made suggestions, and gave us time to look around on our own. We can’t wait until our furniture is delivered!
2025年2月17日
Raymour & Flanigan - Fmdalenorth からの回答
Hello Marisa,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Jay was able to assist you in such a helpful and pressure-free manner. It's great to know that he listened to your needs and provided you with the space to explore our selection. We truly appreciate your kind words and your perfect rating. We can't wait for your new furniture to arrive and hope it brings you joy and comfort for years to come. If you have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Ken our salesman was a great help with…
Ken our salesman was a great help with picking the sofa & Furniture we liked and price. Thank you, Ken, for your service.
2025年2月7日
Raymour & Flanigan - Fmdalenorth からの回答
Hello!
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Ken was able to assist you in finding the perfect sofa and furniture for your home. Providing excellent service is our top priority, and it's wonderful to know that Ken made your shopping experience enjoyable. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Warm regards,
Ashley F.
Raymour & Flanigan Furniture Team
888-729-6687
My Sales representative was very nice…
My Sales representative was very nice and attentive. She was also very knowledgeable about the product which made my buying decision that much easier.
2025年1月19日
Raymour & Flanigan - Fmdalenorth からの回答
Hi Thea, thank you for sharing your feedback! We're so glad to hear that your sales representative was attentive and knowledgeable, making your buying decision easier. We appreciate your support and hope you enjoy your new furniture!
Thank you, Raymour and Flanigan.
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