We were warmly greeted by a sales representative as we entered the store. She asked what we were looking for and quickly guided us to the appropriate section of the showroom. She was very professional... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Furniture not delivered as promised. Called 5 times to have loveseat replaced due to pull in front. Was promised new one would come with sofa . Sofa delivered yesterday with no new love seat. I am tot... もっと見る
Pamela was wonderful to work with! She was able to show us options that worked within our list of wants and needs and she made the whole experience great.
Had a great shopping experience at R&F! Our sales rep, Shakeela Said, was knowledgeable and patient. She was there to answers all our questions and in the shadows when we were browsing n contemplating... もっと見る
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
895 East Gate Boulevard, 11530, Garden City, NY, 米国
- 5163073693
4.6
優良
398件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sharon Praylow was such a big help
Sharon Praylow was such a big help in looking for furniture for my first apartment. She listened to everything I sought and provided suggestions for each item. She was patient the whole way through and truly wanted me to get the best deal and be happy with every piece I chose. She allowed me to take my time looking online for items that were not available in the showroom and helped me order them on top of showroom items. Her warm and friendly personality took the stress out of purchasing the furniture and made for a wonderful experience. Highly recommend going to Sharon for all your furniture needs.
2025年2月12日
自発的なレビュー
Raymour & Flanigan - Garden City からの回答
Dear Elizabeth Trick,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Sharon was able to assist you in finding the perfect furniture for your first apartment. It's great to know that her patience, expertise, and warm personality made your shopping experience enjoyable and stress-free.
We truly appreciate your recommendation and are delighted that you felt supported throughout the process. Your feedback motivates us to continue providing exceptional service to all our customers.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We wish you all the best in your new home and hope to see you again soon!
Warm regards,
Cristina B.
Raymour & Flanigan Furniture and Mattress Store
Jay was a terrific sales guy not pushy…
Jay was a terrific sales guy not pushy and took his time very knowledgeable
2025年2月9日
Raymour & Flanigan - Garden City からの回答
Hello Dan,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Jay provided you with such excellent service. At Raymour & Flanigan, we strive to ensure our customers feel comfortable and informed throughout their shopping experience, and it's wonderful to know that Jay's approach resonated with you. We truly appreciate your feedback and your perfect rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Warm regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687
Seamless from start to finish
Seamless from start to finish. Placed my order yesterday online, and had my new mattress delivered by 10:45 am today. The delivery staff were well prepared and respectful of my home. They removed my old mattress as well. AAAA++++.
2025年2月3日
Raymour & Flanigan - Garden City からの回答
Hello Sandy,
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience with our salesman. Our team strives to provide excellent service, and it's always rewarding to know when we've met our customers' expectations.
If there's anything more we can do to enhance your experience or if you have any additional feedback, please don't hesitate to let us know. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Working with my sales rep ERICK
Working with my sales rep, Eric was a wonderful experience. Everything was methodically done. Delivery was confirmed and payment was easy.
2025年1月25日
Raymour & Flanigan - Garden City からの回答
Hi Neil, thank you for sharing your experience! We’re so glad to hear that working with Eric was a wonderful and smooth process. It’s great to know that everything, from payment to delivery confirmation, went seamlessly. We appreciate your feedback and hope to assist you again in the future!
Thank you,
Raymour and Flanigan
Stephan Coby was professional and well…
Stephan Coby was professional and well informed and found the perfect furniture for us .
2025年1月17日
Raymour & Flanigan - Garden City からの回答
Dear Lorraine Perez,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Stephan Coby provided you with professional and well-informed service, helping you find the perfect furniture. Your satisfaction is our top priority, and it’s always rewarding to know when we’ve met our customers' expectations.
We appreciate your 5-star rating and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.
Warm regards,
Raymour & Flanigan Furniture and Mattress
Salesman Xavier Saavedra was…
Salesman Xavier Saavedra was knowledgeable, insightful and of great help. I got exactly what I needed and wanted.
2025年1月12日
They make everything so easy especially…
They make everything so easy especially if you purchase their platinum protection plan. I got my replacement for free and no hassle at all.
2025年1月11日
Raymour & Flanigan - Garden City からの回答
Hello Joseph,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our platinum protection plan made your replacement process easy and hassle-free. It's wonderful to know that you had such a positive experience with us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Our sales guy is great!!!
2025年1月6日
The sales representative was amazing
The sales representative was amazing. She was pleasant, patient, and informative. She made my visit reason for future return.
2024年12月19日
The patience of the sales proposal…
The patience of the sales proposal Henri to help me make a selection
2024年11月28日
Raymour & Flanigan - Garden City からの回答
Hi Diane,
Thank you so much for your wonderful review! We're thrilled to hear that Henri provided you with the patience and assistance you needed to make your selection. We strive to offer the best service possible, and it's great to know that Henri met your expectations. If you need any further assistance, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Saw item in person first; I am a procrastinator
I initially went to the Garden City store and met Joseph who spent a lot of time helping me select my sofa and loveseat. I just could not order it that day because I was not quite ready for this update. I finally decided to get the set but because of my work schedule it was difficult to get to the store again. I was so happy that the ordering process was so simple and that I could credit Joseph with the sale.
2024年11月30日
Raymour & Flanigan - Garden City からの回答
Dear Maryann,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Joseph was able to assist you in selecting your new sofa and loveseat. It's great to know that the ordering process was convenient for you, especially with your busy schedule. We appreciate your kind words and your 5-star rating. Enjoy your new furniture!
Best regards,
Raymour & Flanigan Team
The salesman who was helping me x to be…
The salesman who was helping me x to be excused for a minute and never came back. I waited and waited and he never showed so I started to walk back to another couch that I was looking at and found a different salesman who helped me. It was definitely not professional
2024年11月26日
Raymour & Flanigan - Garden City からの回答
Dear Rosalind,
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced during your visit. It's disappointing to hear that the initial salesperson did not return to assist you, and we understand how this could be frustrating. We strive to provide professional and attentive service to all our customers, and it seems we fell short in this instance.
We appreciate your feedback and will use it to improve our service. We're glad to hear that another salesperson was able to assist you, and we hope that your overall experience with our store was positive. If you have any further comments or suggestions, please feel free to share them with us.
Best regards,
Raymour & Flanigan Customer Care Team
Quick and easy to buy furniture here
I came in by myself picked out what I wanted.
Came back that evening at 7:30 with my husband and made the purchase and finished by 8 pm. Could not have been easier
2024年11月28日
Raymour & Flanigan - Garden City からの回答
Hi Diane,
Thank you so much for sharing your experience with us! We're thrilled to hear that your visit was smooth and efficient. It's great to know that you found what you wanted and completed your purchase with ease. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Outstanding Customer Service
I had a great experience at the Garden City location, but what made it even better was the sales associate Faith. I have been a customer of hers for over 15 years now and she helped me furnished my house with a bedroom, living room, and now 2nd living room set. She is extremely patient, and she knows her inventory. She will make sure you’re making the right purchase from design, style, colors, comfort, and measurements. She will make sure that what you’re buying is the perfect fit for your space. She ask the right questions and is not just interested in making a sale for commission. My furniture arrived as expected and the delivery went very smooth. Thanks Faith for your outstanding customer service in making my purchase a breeze. - CG
2024年11月16日
自発的なレビュー
Raymour & Flanigan - Garden City からの回答
Dear Ebony-Sade Gregory,
Thank you so much for taking the time to share your wonderful experience at our Garden City location. We are thrilled to hear that Faith has consistently provided you with exceptional service over the past 15 years. It's fantastic to know that her patience, knowledge, and dedication to helping you find the perfect pieces for your home have made such a positive impact.
We are delighted that your furniture arrived as expected and that the delivery process went smoothly. Your kind words truly mean a lot to us, and we will be sure to pass along your appreciation to Faith. Thank you for being a loyal customer and for choosing Raymour & Flanigan to furnish your home.
Warm regards,
The Raymour & Flanigan Team
Faith was very professional and ensured…
Faith was very professional and ensured my vist was met to the highest expectations
2024年11月14日
Raymour & Flanigan - Garden City からの回答
Dear William,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Faith provided you with such professional service and met your expectations. We look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Our salesman was excellent
Our salesman was excellent. He took his time. Was knowledgeable and was not pushy. I will definitely be back.
2024年11月9日
Raymour & Flanigan - Garden City からの回答
Thank you so much for your review, Eric! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
very patieknt and knowledgeable about…
very patient and knowledgeable about products and gave us time to talk about recommendations
2024年11月3日
Raymour & Flanigan - Garden City からの回答
Thank you so much, Lambert, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
I walked into the store
I walked into the store, knowing what I wanted, the sales rep made it smooth and easy, He even gave me some good suggestions five stars there, I got a sofa, which is gonna be delivered in a couple of weeks and then will take it from there.
2024年11月1日
Raymour & Flanigan - Garden City からの回答
Dear Parking.com Customer,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our sales representative was able to assist you smoothly and provide helpful suggestions. It's wonderful to know that you found exactly what you were looking for. We hope you enjoy your new sofa once it arrives and look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
I recently visited the Garden City
I recently visited the Garden City, NY store and had an exceptional experience with Frank Land. I had been to several stores pricing couches, but Frank’s knowledge of the products and his helpfulness really stood out. He made the shopping experience easy and enjoyable, answering all my questions with confidence and professionalism. Frank went above and beyond, and I couldn't be happier with my experience thanks to his excellent customer service!
2024年10月12日
Raymour & Flanigan - Garden City からの回答
Thank you so much for your review, Rosita! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。