Raymour & Flanigan - Hanover レビュー 

180
TrustScore 5段階評価の5

4.8

371 W. Eisenhower Drive, 17331 Hanover, PA, US


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Monique was knowledgeable @ pleasant. She made this interaction easy & I would definitely ask for her help the next time using Raymor & Flanagan!

5つ星のうち5の評価

I normally don’t write these but I had such a great experience here. The salesman, Adam, was not pushy but still helpful. He answered all of my questions and was very kind and easy to talk to. I will... もっと見る

企業が回答しました

5つ星のうち1の評価

Had a horrible experience with store manager Craig! He was absolutely rude and never cared to change his attitude, even when confronting him to tell him to never speak to a customer like that. His re... もっと見る

5つ星のうち5の評価

Our salesman greeted us as we came in the store and was very knowledgeable, professional, and explained everything very well. It was probably the first furniture store where we weren’t stalked by th... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 寝室家具店
  3. 子供用家具店
  4. 日用品店
  5. インテリア デザイナー
  6. マットレス専門店

当該企業による記述

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


連絡先

  • 371 W. Eisenhower Drive, 17331, Hanover, PA, 米国

  • 7179691596

4.8

優良

TrustScore 5段階評価の5

180件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 0%に回答しています

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4.8

すべてのレビュー

(180)

過去12か月のレビュー数: 4,259

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5つ星のうち5の評価

Our salesman name was Adam

Our salesman name was Adam! Absolutely great man and very helpful. I appreciate his knowledge of the products, delivery process and in every step he made sure I understood what to expect. We will certainly be back to see him again for our next purchase. Thanks Adam!
Mr. Rouse

2023年2月26日
5つ星のうち5の評価

This was our first time in a Raymour…

This was our first time in a Raymour and Flanigan store. We were greeted warmly, the sales staff listened to our needs, and quickly directed us to a living room set. She gave us time to browse, look at options, and discuss what we wanted to purchase. The sale associate helped us through the purchase and provided any information requested.

2023年2月18日
5つ星のうち5の評価

First time at a Raymour & Flanigan…

First time at a Raymour & Flanigan furniture store. I was greeted right away from Michelle; she couldn’t have been more kind, polite and helpful. After looking at a few items, I found the perfect fit for what I was looking for. From the time I entered until the final step, it was seamless. I’m sure when my sleep sofa comes in, I’ll be pleasantly pleased with delivery. The one thing that really stood out was how professional was, from attire to showing furniture.

2023年2月19日
5つ星のうち4の評価

Kudos to Desirae & Thumbs down to Protection Plan overload

Pro: Desirae Grogan, our saleswoman, was very nice & helpful. We purchased a Winfield Swivel Lift-top L-desk from her. Desirae did provide info about the Platinum Protection Plan, which was very informative & a necessary item to know. We did, however decline the protection plan, as not being that necessary for a desk.
Con: The continued harassment to purchase the protection plan, again by the manager & the checkout clerk. It is our view that these employees were instructed (with the fear of God put in them) to force the sale of the protection plan on all purchasing customers.

2023年2月10日
5つ星のうち3の評価

OOOPS!

Our purchasing experience was fine. Rather quick to process etc. However, when our mattress was sold we learned there were no brackets to our head board!! We had to buy them which seems silly to have another uncharge for a mattress that costs over $6,000. Either way I would have loved to have known and had them delivered with the bed.

2023年2月6日
Raymour & Flanigan - Hanover ロゴ

Raymour & Flanigan - Hanover からの回答

Hello Lynn. We are very sorry to hear about this miscommunication you have experienced and any inconvenience this may have caused. We would be happy to assist you if you send your order details to RFCare@raymourflanigan.com. Thanks. -Jeff V.

5つ星のうち5の評価

Skyler was absolutely fantastic!

Skyler was absolutely fantastic!! He answered all questions while two young children ran around and played. He was patient and made the experience so much less stressful for a mom!

2023年2月5日
Raymour & Flanigan - Hanover ロゴ

Raymour & Flanigan - Hanover からの回答

Thank you Brittany for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

5つ星のうち5の評価

Such a great experience

From the moment I walked into the store I was greeted by friendly and helpful employees. Skylar was very knowledgeable and made my mattress purchase seamless.

2023年2月4日
Raymour & Flanigan - Hanover ロゴ

Raymour & Flanigan - Hanover からの回答

Thank you for your review Norm E We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new mattress. -Jeff V.

5つ星のうち2の評価

Sales person didn’t introduce himself

Sales person didn’t introduce himself. Didn’t guide us or give suggestions. Just told us where what we were looking for was and then walked away. We ended up finding what we were looking for after looking on the kiosk. And I had to go get him when we needed a question answered about the in store pickup. Also made it a big deal when we declined the protection package and made it known he needed the managers approval to get it removed when I was able to decline it myself on his iPad.

2023年2月2日
Raymour & Flanigan - Hanover ロゴ

Raymour & Flanigan - Hanover からの回答

Hello Wes. Sorry to hear you had this experience in our showroom. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our Customer Care team. Thank you. -Jeff V.

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