Raymour & Flanigan - Henrietta レビュー 

252
TrustScore 5段階評価の5

4.8

500 Jay Scutti Boulevard, Suite 100, 14623 Rochester, NY, US


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The woman who worked with me was awesome. I'm very glad I had her. She was down to earth, had a similar sense of humor, and wasn't 'stuffy' like many of the other reps appeared to be. She heard was I... もっと見る

企業が回答しました

5つ星のうち5の評価

I knew what I was looking for in a couch. I spent some time testing a bunch of different ones for comfort and taking pictures of the possibles. I then went home and looked them up online to check si... もっと見る

企業が回答しました

5つ星のうち1の評価

Long story short the platinum protection plan sucks and I basically have to lose my coverage after two years, take a store credit and pay $500 more out of pocket in order to get the same couch just a... もっと見る

企業が回答しました

5つ星のうち5の評価

Your Raymour sales associate Kaylee was outstanding. Kaylee took time to listen to all our concerns, she listened to what types of mattresses and couch we were looking for, our price range, and she h... もっと見る


企業情報

  1. 家具店
  2. 寝室家具店
  3. 子供用家具店
  4. 日用品店
  5. インテリア デザイナー
  6. マットレス専門店

当該企業による記述

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


連絡先

  • 500 Jay Scutti Boulevard, Suite 100, 14623, Rochester, NY, 米国

  • 5852721870

4.8

優良

TrustScore 5段階評価の5

252件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 0%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(252)

過去12か月のレビュー数: 4,288

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Your Raymour sales associate Kaylee was…

Your Raymour sales associate Kaylee was outstanding. Kaylee took time to listen to all our concerns, she listened to what types of mattresses and couch we were looking for, our price range, and she helped us find exactly what we were looking for. She went well above and beyond what a normal sale associate would do. We look forward to shopping at Raymour&Flanigan again.
Anne & Damon

2023年9月4日
5つ星のうち5の評価

Great customer service

Just needed to order some sheets for one of our purchased mattresses. We called our salesperson, Edward, and he stepped me thru using a gift card . he thanked us again for our business, no order too small for great service from him!

2023年8月7日
5つ星のうち5の評価

Great value for the price!

The salesperson, Morris, was very easy going and wasn't pressuring at all. We tried a good variety of mattresses. Prior to coming to this store, we visited 2 others. We felt that for what we got that the price was good and a lot of value for our money. They were able to do a next day delivery.

2023年8月5日
5つ星のうち5の評価

We had a great experience at the Raymour and Flanigan location in Henrietta, NY with salesman Shah Zajic

We had a great experience at the Henrietta location. Our salesman, Shah Zajic was exceptional. We were there looking for a queen mattress that was on sale. Shah took his time and showed us different choices. He is friendly and courteous. We highly recommend him. We are coming back next spring to purchase a couch and chair and we want to make sure we can deal with Shah. We are very grateful for his service.

2023年8月5日
5つ星のうち2の評価

Ordered 2 items and one was damaged…

Ordered 2 items and one was damaged when they called for me to pick it up. Inconvenience.

2023年7月25日
Raymour & Flanigan - Henrietta ロゴ

Raymour & Flanigan - Henrietta からの回答

Hi K.
We're so sorry you aren't satisfied with the quality of your purchase. We'd be happy to see how we can help. Please email us at rfcare@raymourflanigan.com with a brief description of your issues, as well as your order details, including phone number associated with your order, and a manager will reach out to asap. Thank you!

5つ星のうち1の評価

Terrible!!

Terrible!!! I ordered a kitchenette set on July 3, salesperson Morris told me set would be delivered within 12 days. Never happened. I called Morris and he tells me
It will now be delivered on the 21st and they will call a day before. Never happened. So disappointed. Don't think I will order from this company again.

2023年7月3日
Raymour & Flanigan - Henrietta ロゴ

Raymour & Flanigan - Henrietta からの回答

Hi Hope. We are sorry to hear about the delay with your delivery, as we take pride in our delivery time and services. We would love to get you in touch with someone from our team to talk about this further. Please email us at RFCare@raymourflanigan.com with your order details, including the phone number associated with your sale and a brief description of the issue you have experienced. Thank you!

5つ星のうち4の評価

Our sales consultant

Our sales consultant, Rajeem Holliday, was courteous, knowledgeable & patient.
He did s good job of showing us furniture that fit our criteria, and was able to answer all our questions.
Can't wait for furniture to be delivered!

2023年7月8日
Raymour & Flanigan - Henrietta ロゴ

Raymour & Flanigan - Henrietta からの回答

Thank you Gordon for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon.

5つ星のうち5の評価

Everyone was super patient and helpful

Everyone was super patient and helpful. We found the couch that we thought we wanted but chose a different one. No rush and no push. We felt relaxed and free to make a decision when we were ready.

2023年7月5日
Raymour & Flanigan - Henrietta ロゴ

Raymour & Flanigan - Henrietta からの回答

Thank you for taking the time to leave a review, Marc! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture.

5つ星のうち5の評価

The visit was quick and easy

The visit was quick and easy. We were welcomed upon entering the store. The salesman. Richard, introduces himself, asked what we wanted, pointed us in the right direction, then gave us some time to look at our pace. He checked in a couple of times and answered the few questions we had. Richard was helpful and friendly.

2023年6月11日
Raymour & Flanigan - Henrietta ロゴ

Raymour & Flanigan - Henrietta からの回答

Thank you William for your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture.

5つ星のうち5の評価

I initially called and spoke to Ms

I initially called and spoke to Ms. Sabrina Jordan who graciously offered to show me the furniture for which I had interest. Our meeting proved friendly, informative, and professional. I felt valued and respected and felt I had made correct decisions in my purchases. Thank you!

2023年4月14日
5つ星のうち1の評価

YOU GET WHAT YOU PAY FOR BUT STILL HAVE…

YOU GET WHAT YOU PAY FOR BUT STILL HAVE TO PAY. THE SOFA & CHAIR I SAT ON IN THE SHOW ROOM DID NOT HAVE THE HARD WOOD CORNERS THAT COME THROUGH THE ARMS. YOU CAN'T EVEN LEAN UP AGAINST THEM WITHOUT GETTING BRUSED. THE COUCH DID NOT HAVE THE SEAT CUSHIONS THAT GO FLAT IN LESS THAN 6 MONTHS. I WOULDN'T EVEN GIVE THIS SET TO A COLLEGE FRAT HOUSE.

2022年8月14日
自発的なレビュー
Raymour & Flanigan - Henrietta ロゴ

Raymour & Flanigan - Henrietta からの回答

Hi don't.
We sincerely apologize for the issue you are having with your furniture. We'd be happy to see how we can help. Please email us at rfcare@raymourflanigan.com with your order details. -Jeff V.

5つ星のうち5の評価

John Kruspe made it a great experience

John Kruspe made it a great experience. He was knowledgeable, personable, gave us the space we needed to browse and answer our questions.

2023年3月11日
Raymour & Flanigan - Henrietta ロゴ

Raymour & Flanigan - Henrietta からの回答

Thank you Robert Russell for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

5つ星のうち5の評価

John Kruspe did

John Kruspe did! He was the best and I mean THE BEST salesperson I've ever worked with. He greeted me at the door and I told him immediately I was furnishing my brand new townhome. He didn't pester me, he told me the layout of the entire store and checked in with me every 15 minutes or so. Was helpful and I made my first, of what I expect, to be many purchases with John.

2023年3月7日

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報