Raymour & Flanigan - Lawrenceville レビュー 

183
TrustScore 5段階評価の4.5

4.7

3367 Brunswick Pike, 8648 Lawrenceville, NJ, US


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Immediately upon stepping in the store we were greeted and asked if we needed help, which we declined at that time. Later we were approached again, we asked for the sales girl who helped us during o... もっと見る

5つ星のうち5の評価

We were looking for a mattress. Tammy helped us. We weren’t sure what we wanted but she spent the time helping us decide. She was very helpful and pleasant to work with.

5つ星のうち1の評価

Bed shipped with wrong assembly instructions and hardware. Had to call 4 times to reach anyone. Voicemails never returned. Store couldn't/wouldn't help. Replacements will take 4 days even after... もっと見る

企業が回答しました

5つ星のうち5の評価

Carla was very helpful in showing us several bedroom sets. Answered our questions and offered suggestions when we weren’t quite sure of what we wanted. Worked out a fair price which we were very hap... もっと見る


企業情報

  1. 家具店
  2. 寝室家具店
  3. 子供用家具店
  4. 日用品店
  5. インテリア デザイナー
  6. マットレス専門店

当該企業による記述

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


連絡先

  • 3367 Brunswick Pike, 8648, Lawrenceville, NJ, 米国

  • 6097201422

4.7

優良

TrustScore 5段階評価の4.5

183件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(183)

過去12か月のレビュー数: 4,123

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Exceptional service.

Exceptional service.
The customer service manager was very accommodating to my needs.

2023年7月24日
Raymour & Flanigan - Lawrenceville ロゴ

Raymour & Flanigan - Lawrenceville からの回答

Thank you so much for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

5つ星のうち5の評価

Our Salesman Alton Thomas was very…

Our Salesman Alton Thomas was very helpful
and very knowledgeable. He made sure we
were introduced to everything we requested
and more. We were very impressed with the
large selection of mattresses and displays in your store.

2023年7月18日
Raymour & Flanigan - Lawrenceville ロゴ

Raymour & Flanigan - Lawrenceville からの回答

Thank you for your review Ronnie & Janice We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture.

5つ星のうち5の評価

Love this store

I can always count on high quality furniture at the best prices and very knowledgeable staff. I have looked around at other places but always come back to here

2023年7月7日
Raymour & Flanigan - Lawrenceville ロゴ

Raymour & Flanigan - Lawrenceville からの回答

Thank you for your review, Laura! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture.

5つ星のうち1の評価

Outrageously Poor Service

Bed shipped with wrong assembly instructions and hardware. Had to call 4 times to reach anyone. Voicemails never returned. Store couldn't/wouldn't help.

Replacements will take 4 days even after offering to pick them up from the warehouse.

2023年7月2日
Raymour & Flanigan - Lawrenceville ロゴ

Raymour & Flanigan - Lawrenceville からの回答

Hi Jo. We are so sorry for the experience you have had with us. We'd like to get you in touch with our management team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with the phone number associated to your account so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!

5つ星のうち5の評価

My experience at Raymour and Flanigan…

My experience at Raymour and Flanigan was wonderful. My sales person was so accommodating and helpful. She was extremely patient while I picked from a wide array of colors and fabric types. While I did make a fairly large purchase; her knowledge and lovely demeanor contributed to that as opposed to the usual pressure I have experienced in other stores, other than Raymour and Flanigan. I will only go to Raymour and Flanigan in the future. While it may cost a little more; I am confident my furniture will last for many years.

2023年6月27日
5つ星のうち5の評価

Excellent service

Excellent service, helpful sales rep. He made it easy and was knowledgeable about the product and was clear as to what to expect from shipping.

2023年6月30日
Raymour & Flanigan - Lawrenceville ロゴ

Raymour & Flanigan - Lawrenceville からの回答

Thank you so much for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

5つ星のうち5の評価

I placed the order yesterday at the…

I placed the order yesterday at the store and received exceptionally polite and friendly service that went out of their way to make sure I qualified for the delivery promotion. The furniture was delivered and set-up less than 24 hours later by equally friendly and courteous folks. The product appears to be exactly as described and I couldn't be more pleased.

2023年6月30日
5つ星のうち5の評価

A very pleasant purchase expeerience

Our sales lady (Kathy) was extremely patient and took her time explaining our options. She was not "pushy" at all and we appreciated her suggestions as we pondered through colors, design, etc.

2023年6月17日
Raymour & Flanigan - Lawrenceville ロゴ

Raymour & Flanigan - Lawrenceville からの回答

Thank you for taking the time to leave a review, John! We're happy to hear that your sales associate was patient and gave you space to shop comfortably!! Enjoy your new furniture.

5つ星のうち5の評価

Ken and the chair that was "Just Right"

Ken, salesman extraordinary, helped me find exactly what I was looking for, though I did not know myself. Since I was looking for a chair, and chairs are throughout the entire store, we had our work cut out for us. He pursued and we were successful.

2023年6月16日
5つ星のうち1の評価

Missing pillows!

We placed a special order for 2 couches in March. They were delivered early in May but without the throw pillows. On May 19, Hafida sent an email to the vendor. Now, neither customer service nor my sales agent, Hafida, can give me a straight answer. Hafida told me they’d be in by June 9th. On June 10, I was told it could be up to a 10 week wait for a special order. Was the pillow order not processed back in March? Was it just processed after my delivery when I called to inquire? No one is giving me a straight answer. I guess they have their money; I, the customer no longer matter. 1star for customer service.

2023年5月17日
自発的なレビュー
Raymour & Flanigan - Lawrenceville ロゴ

Raymour & Flanigan - Lawrenceville からの回答

Hello RoseMarie! We are very sorry to hear you had this experience with our showroom and we sincerely apologize for the inconvenience this has caused. We'd be happy to get you in touch with a manager to discuss this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information, including phone number associated with your sale. Thank you!

5つ星のうち5の評価
Raymour & Flanigan - Lawrenceville ロゴ

Raymour & Flanigan - Lawrenceville からの回答

Thank you Lily for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again.

5つ星のうち5の評価

Sales person Raj Gulati was nice and…

Sales person Raj Gulati was nice and very helpful! Comfortable to talk to and deal with. He explained and answered all our queries patiently and was able to understand our choice and point out the exact sectional that we were looking for.

2023年5月4日
自発的なレビュー
5つ星のうち5の評価

A WINNER!!!

A WINNER!!!, that's what our consultant Hafida Vendra is to us. She made buying a sectional easy with her knowledge, experience and helpfulness as soon as we entered the store. We got a sturdy, stylish, comfortable, quality sectional which delivered on time. However we realized that the order delivered had the wrong chaise armrest. We contacted Hafida and everything was handled smoothly. We are HAPPY with our purchase. Thanks again Hafida.
Tyrone and Ann.

2023年3月4日
自発的なレビュー

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