Alex, the store manager is very professional and very informative on the furniture we were interested in. He is not too pushy and was very patient with me and my husband. Alex is the best!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I just bought a second bed set and mattress from this store. Raymond Jean kindly assisted me and my mother with finding the best mattress for her needs. Respectful and knowledgeable. He was diligent t... もっと見る
企業が回答しました
Ann Warren, who works at the Long Island City Raymour & Flanigan on Northern Boulevard, was exceptionally helpful and nice. I needed a chair that has several features for my 98-year-old mother, and sh... もっと見る
企業が回答しました
I was pleased with my purchase, but upon reviewing my order details at home, I discovered that the plan protection cost was $339.95 instead of the $239.95 price that the salesman had mentioned to me.... もっと見る
企業が回答しました
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
48-18 Northern Blvd, 11101, Long Island City, NY, 米国
- 7183935700
4.8
優良
63件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The salesman Jovanni was very good
The salesman Jovanni was very good. I was only going to look around and wound up spending close to $600.00. I will be returning to the same location soon.
AAA+++
2024年6月20日
Raymour & Flanigan - Long Island City からの回答
Hello William Verhagen Thank you for your kind words, we are pleased to know that our sales associate went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
Raymour & Flanigan - Long Island City からの回答
Thank you so much for your review, Paul! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Shannon helped my granddaughter and I…
Shannon helped my granddaughter and I find a beautiful table and two lamps for her new home. We will definitely come back to this location due to her great customer service.
2024年2月22日
Unpleasant Surprise with Purchase Details and Promises
I was pleased with my purchase, but upon reviewing my order details at home, I discovered that the plan protection cost was $339.95 instead of the $239.95 price that the salesman had mentioned to me. He had assured me of a $100 discount.
2024年2月20日
Raymour & Flanigan - Long Island City からの回答
Hi Essili. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our Customer Care team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with your name, the phone number associated to your account and your order details so we can try to resolve this for you. Please be sure to include a brief description of this issue. Thank you!
My sales representative was AMAZING
My sales representative was AMAZING!
I walked in as a lookie-loo wanting to try some mattresses and make my purchase later online. But Ann was helpful and explained the differences between mattresses in ways that no online site could have. I gave her my budget and we found the perfect mattress for me. There was even an instore discount that the website for the mattress company did not offer. I was sold.
Thank you Ann!
2024年2月4日
Raymour & Flanigan - Long Island City からの回答
Thank you Jose for your review! It's great to hear that your sales person, Ann, did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!
Excellent service by Mr. Samad and manager Mr. Shawkat
Excellent service by salesman Mr Samad and manger Mr Shakawat Husain
2023年10月4日
Raymour & Flanigan - Long Island City からの回答
Thank you so much for your review, Anomadarshi! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Raymour & Flanigan - Long Island City からの回答
Thank you so much for your review, Koyshor! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Our Sales Associate was excellent!
Our Sales Associate was excellent. She was helpful and courteous, and very knowledgeable . We especially appreciated her attention to details non-aggressive sales demeanor...she just offered assistance-no pushiness.
2023年9月21日
Raymour & Flanigan - Long Island City からの回答
Thank you so much for your review, Ruth! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Raymour & Flanigan - Long Island City からの回答
Thank you Ana for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!
Raymour & Flanigan - Long Island City からの回答
Thank you so much for your kind review! It's great to hear that your sales person, Raymond, did an exceptional job!! We hope to see you again soon. Thanks for being a customer with Raymour & Flanigan!
Disrespectful sales man
Rude and disrespectful sales representative man. I went there the afternoon of June 5th 2023. I told him I wanted to browse the store. He told me I needed to tell him exactly what I wanted. How am I supposed to know if I haven’t even seen what you have. He wouldn’t even let me walk in and see what they had. I am never buying anything from this store.
2023年6月5日
自発的なレビュー
Raymour & Flanigan - Long Island City からの回答
Hello, Miguel. We are very sorry to hear you had this experience in our showroom. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Please include a brief summary of your experience, along with your name and phone #. Thank you!
Customer service was great- agents were…
Customer service was great- agents were attentive and very helpful.
2023年5月21日
Great people and amazing quality sold here!
I had the pleasure working with Sharon Praylow at this location. She was very patient with me asking the right questions so I can choose the right couch for my apartment! I am very very happy with my purchases at this location!
2023年4月7日
自発的なレビュー
I just bought a second bed set and…
I just bought a second bed set and mattress from this store. Raymond Jean kindly assisted me and my mother with finding the best mattress for her needs. Respectful and knowledgeable. He was diligent to guide me with the purchase processing and delivery. Appreciate that he made an effort to communicate in Spanish with my mommy. Thank you.
2023年1月14日
自発的なレビュー
Raymour & Flanigan - Long Island City からの回答
Thank you so much for taking the time to leave this wonderful review. We are thrilled to hear that our salesman provided excellent customer service and helped you both find the perfect mattress. We pride ourselves on having knowledgeable and respectful staff members who make every effort to ensure a smooth purchasing process. We appreciate your business and look forward to serving you in the future. -Jeff V.
Great service
2022年12月27日
You have pleased well manners and…
You have pleased well manners and knowledgeable employees
2022年12月11日
Raymour & Flanigan - Long Island City からの回答
Thank you Katica for your kind words. We're glad you enjoyed working with our team!! -Jeff V.
Great customer Service
Sharon was helpful and knowledgeable, patient and understanding of our needs and helped us decide what we need.
2022年11月11日
Raymour & Flanigan - Long Island City からの回答
Thank you for your review Ana Barcos We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.
Raymour & Flanigan - Long Island City からの回答
Thank you for your review Anna Mallis We are happy to hear that your sales person was knowledgeable!! Enjoy your new furniture. -Jeff V.
The manager was very helpful with my…
The manager was very helpful with my reselection order - highly recommend the Long Idland City store.
2022年9月27日
Raymour & Flanigan - Long Island City からの回答
Thank you for sharing your experience. We're glad to hear you had a great re-select!! -Jeff V.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。