The process was very easy. The sales person I dealt with was very knowledgeable and answered all my questions. I really appreciated all the help. I ended up buying a lot more furniture than I expec... もっと見る
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レビュアーのコメントを見てみましょう
Scott was wonderful to work with. There was no pressure. The furniture I wanted was going to take 2 months to come in, so that was my only disappointment. I selected a different color and the delivery... もっと見る
Everything from the purchase to the delivery was awesome. The salesman, Mike Smith was very helpful and pleasant to deal with. And the women, I’m sorry I can’t remember her name, he asked to come co... もっと見る
企業が回答しました
I recently needed to do a mattress swap under the warranty that Raymour and Flanigan has. The service I experienced from the manager Alex and the sales representative Johnna was sincere, professional... もっと見る
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
70 Worcester-Providence Turnpike, 1527, Millbury, MA, 米国
- 5085815299
4.3
優良
97件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 0％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Peter was professional and kept his…
Peter was professional and kept his distance until we needed his assistance. He also put up with us changing products without any problems.also made the checkout process easy. Plus we were able to get all of the pieces we wanted
2025年5月18日
Raymour & Flanigan - Millbury からの回答
Hello Sandy,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear about your positive experience with Peter. It's great to know that he was able to assist you while respecting your space and that he made the checkout process smooth and easy. We're also delighted that you found all the pieces you wanted. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to welcoming you back to Raymour & Flanigan in the future!
Best regards,
The Raymour & Flanigan Team
Went in to buy a mattress and bed frame…
Went in to buy a mattress and bed frame on Friday night. Danny helped us out and made the process so easy! He found the best mattress for us and got us on our way. Would highly recommend the store and definite ask for Danny.
2025年5月2日
Raymour & Flanigan - Millbury からの回答
Hello Chris and Lisa L,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Danny was able to assist you in finding the perfect mattress and bed frame. It's great to know that he made the process easy and enjoyable for you. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Danny. We hope you enjoy your new purchase and look forward to welcoming you back to Raymour & Flanigan in the future!
Best regards,
The Raymour & Flanigan Team
We were not followed around while…
We were not followed around while shopping. The salesperson did the right amount of being available without hovering.
2025年5月1日
Raymour & Flanigan - Millbury からの回答
Hello Brae,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your visit and that our team was able to effectively assist you. Providing a comfortable and welcoming shopping environment is very important to us, and your feedback reassures us that we're on the right track.
We truly appreciate your 5-star rating and look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in the future. If there's anything else we can do for you, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
No Hassle Reselect
2025年4月15日
Raymour & Flanigan - Millbury からの回答
Hello James,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a "No Hassle" experience and that you are satisfied with our service. Providing a seamless and enjoyable shopping experience is our top priority, and your 5-star rating means a lot to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Peter
Peter, he was very thoughtful and made sure I got the right bed. Thank you Peter, you’ll be seeing me in the near future for some family room furniture 😜
2025年4月1日
Raymour & Flanigan - Millbury からの回答
Hello Janice,
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Peter was able to assist you in finding the perfect bed. It's always our goal to ensure our customers have a thoughtful and satisfying shopping experience. We look forward to welcoming you back soon for your family room furniture needs. If there's anything else we can do for you, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Sales person was professional
Sales person was professional, informative, helpful, not pushy. Listened to what I wanted and guided me to the appropriate products. Enjoyable experience.
2025年2月28日
Very nice products
Very nice products, customer service and delivery drivers. Great experience all around.
2025年2月11日
Raymour & Flanigan - Millbury からの回答
Hello John D'damico,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our products and received excellent service from our team, including our delivery drivers. Your kind words and perfect rating mean a lot to us, and we're delighted to know that we could provide you with a great experience all around.
If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Drew had good product knowledge and…
Drew had good product knowledge and knew what was best for my sleep patterns.
Mike S.
2025年2月14日
Raymour & Flanigan - Millbury からの回答
Hello Mike,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Drew was able to assist you with his product knowledge and help you find the perfect fit for your sleep patterns. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan.
Best regards,
The Raymour & Flanigan Team
Staff is very friendly and helpful…
Staff is very friendly and helpful without being intrusive! We never felt rushed or pressured in any way. We dealt primarily with Drew and a woman whose name we can't recall, but she was very good too. Drew was who we closed the deal with and he was professional and terrific. We love our new couch and are looking forward to the new chair we also ordered!
2025年1月15日
Raymour & Flanigan - Millbury からの回答
Dear Chester Piskadlo,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience with our team, especially with Drew and the other staff member who assisted you. It's great to know that you felt comfortable and unpressured during your visit.
We're delighted that you love your new couch and are eagerly anticipating the arrival of your new chair. If there's anything else we can do to enhance your experience, please don't hesitate to reach out.
We look forward to serving you again in the future!
Warm regards,
The Raymour & Flanigan Team
Great Service!
My husband and I went to the Millbury location to shop for a new mattress/bed and we had a great experience. Linda our sales rep. was so informative about the quality of the mattresses. We bought the Beauty Rest Plush that she suggested and couldn’t be happier with her recommendation! We both have orthopedic problems and this mattress makes all the difference. We ended up buying the olive wood platform bed as well which looks amazing!! The managers Alex and Bret were great not to mention customer service! Delivery went smoothly, within a week everything was in place. I highly recommend making your next purchase at this store!
2025年1月1日
自発的なレビュー
Raymour & Flanigan - Millbury からの回答
Hi Sandra, thank you so much for your detailed and wonderful feedback! We’re so happy to hear that Linda provided you with the perfect mattress recommendation and that your new Beauty Rest Plush mattress is making a difference for both of you. It’s great to know that Alex, Bret, and the customer service team also made your experience memorable. We appreciate your recommendation and look forward to assisting you again in the future!
Thank you,
Raymour and Flanigan
Chris
Chris, the salesman on the floor, introduced himself as we entered the store, and then left us to browse uninterrupted, allowing us to enjoy exploring the store without feeling pressured in any way.
2025年1月21日
Raymour & Flanigan - Millbury からの回答
Hello James,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Chris was able to provide you with a comfortable and pressure-free shopping environment. It's wonderful to know that you enjoyed exploring our store at your own pace. We strive to create a welcoming atmosphere for all our customers, and your feedback reassures us that we're on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again soon!
Best regards,
The Raymour & Flanigan Team
Arriving to pick up at store
Arriving to pick up at store, sales staff friendly and helpful as well as loading dock worker also
2024年11月16日
Raymour & Flanigan - Millbury からの回答
Hi Linda,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our sales staff and loading dock worker. Your kind words mean a lot to us, and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Millbury からの回答
Dear Jeffrey,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our service and that you love the furniture. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Millbury からの回答
Hi Robert,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our sales staff and found the purchase process to be smooth and efficient. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Would have been a 5 star except for the…
Would have been a 5 star except for the fact you will not remove one for one. The man they directed me to wanted 150.00 to take one old recliner. I purchased a new one from rumor but would not take old one when delivering new one Otherwise, store was wonderful, sales people were wonderful, manager was wonderful
2024年11月6日
Raymour & Flanigan - Millbury からの回答
Hi Ed,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a wonderful experience with our store, sales team, and manager. We understand your frustration regarding the removal of your old recliner and appreciate your input on this matter. Your comments help us improve our services, and we will certainly take them into consideration. We hope you enjoy your new recliner and look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Team
An Excellent Salesman Our salesman was very helpful He was…
Our salesman was very helpful He was laid back and Quiet and answered all questions clearly . He was respectful and he gave us his full attention !
2024年10月21日
Raymour & Flanigan - Millbury からの回答
Dear Therese,
Thank you so much for sharing your positive experience with us! We're delighted to hear that our salesman provided you with attentive and respectful service. It's wonderful to know that he was able to answer all your questions clearly and made you feel comfortable throughout your visit. We appreciate your kind words and look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Our sales rep was very helpful
Our sales rep was very helpful showing us many options for both pillows and a new mattress. Good selection. I appreciate the sustainable options which is what we went with.
2024年8月31日
Raymour & Flanigan - Millbury からの回答
Dear MM,
Thank you so much for your wonderful review! We're thrilled to hear that our sales representative was able to assist you effectively and that you found our selection to your satisfaction. It's great to know that our sustainable options met your needs. We appreciate your support and look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Raymour & Flanigan - Millbury からの回答
Dear Paul,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Nancy was able to assist you in making your choice. We strive to provide excellent customer service, and it's wonderful to know that Nancy met your expectations. If you need any further assistance, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Very helpful and informative and no…
Very helpful and informative and no high pressure to buy
2024年8月15日
Raymour & Flanigan - Millbury からの回答
Hi Gail,
Thank you so much for your wonderful review! We're delighted to hear that you found our team helpful and informative without feeling any pressure to buy. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Our salesman!
2024年8月11日
Raymour & Flanigan - Millbury からの回答
Hi Kevin,
Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our salesman. We strive to provide excellent service to all our customers, and it's wonderful to know we hit the mark for you. If you need any further assistance or have any questions, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
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