I recently bought a large sectional, another couch and the protection plan. One of the armless chairs is too large for the space. I called the store upon delivery and have called customer service nume... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Cheryl is a terrific salesperson who knows when to assist and when to let the customer look on their own. She listened to what I was looking for, my requirements and my preferences in end tables. She... もっと見る
企業が回答しました
Always great service and if there's any issues they take care of it right away. Usually have the help of Tom Donahue Greece location. He's always helpful and makes the experience very pleasant every t... もっと見る
Visited store first on 2/26/23, was assisted by Cheryl Rosipayla. At that time she went the extra mile to help us find the right pieces and coordinate colors and styles. We returned on 3/6/23 to make... もっと見る
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
2780 Ridge Road West, 14626, Rochester, NY, 米国
- 5852259455
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この企業のTrustpilot 利用方法
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Chris is Fantastic
Chris was fantastic with follow up! He secured a 100% customer satisfaction experience. The associates at the location in Greece are awesome also. My furniture was packaged with excellent attention to detail.

Raymour & Flanigan - Rochester Greece からの回答

Raymour & Flanigan - Rochester Greece からの回答
Outstanding Customer Service!
I purchased a power recliner from RF in Greece 3 years ago and it quit working a couple of months ago. I tried to troubleshoot the problem myself, but finally called the store. I wish I could remember the extremely helpful woman who set up an appointment with the service department, she was great! Fast forward, 3 weeks later the technician arrived on time and 15 minutes later, a new motor was installed and my chair is working again!
Wow, if everything in life went this smoothly! Thank you!

Raymour & Flanigan - Rochester Greece からの回答
Love my Glendora apartment sofa & chair
Just received this sofa with a chair in the Elliot French Blue color. I love it! The color is great; and the furniture looks to be very well made. It was supposed to take 7-9 weeks, but salesman let me know it was coming sooner (about 5 weeks).
Buying online was very easy
Buying online was very easy. The delivery date is sooner than expected. I can't wait to get my new reclining loveseat!

Raymour & Flanigan - Rochester Greece からの回答

Raymour & Flanigan - Rochester Greece からの回答
Anthony was great to work with
Anthony was great to work with. He answered every question, was extremely polite and really took his time
Was in and out of the store within 25…
Was in and out of the store within 25 min with purchase and delivery date of new recliner!

Raymour & Flanigan - Rochester Greece からの回答
The crew was quick professional polite…
The crew was quick professional polite efficient great around service

Raymour & Flanigan - Rochester Greece からの回答

Raymour & Flanigan - Rochester Greece からの回答
I recently bought a large sectional
I recently bought a large sectional, another couch and the protection plan. One of the armless chairs is too large for the space. I called the store upon delivery and have called customer service numerous times with no return call. My sales rep, Aaron at the West Ridge location was AWESOME. He was super helpful and knowledgeable I would totally recommend him. Unfortunately, the store manager and customer service follow up is not nearly as respectful or helpful as Aaron. Very disappointing after all the money my family has spent there.
I always shop at Raymour Flanigan!
The manager Kevin that we worked with was awesome. Are we select was very smooth and quick.

Raymour & Flanigan - Rochester Greece からの回答
No pressure
We browsed the store for an hour, and Tom Donahue made sure we didn't have any questions. We purchased some items.

Raymour & Flanigan - Rochester Greece からの回答

Raymour & Flanigan - Rochester Greece からの回答

Raymour & Flanigan - Rochester Greece からの回答
Scott answered all our questions and…
Scott answered all our questions and gave us a couple of mattresses to choose from based on cost, firmness and purpose.

Raymour & Flanigan - Rochester Greece からの回答

Raymour & Flanigan - Rochester Greece からの回答
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