The lady helping me was very rude and rushing me into purchasing a mattress when all I wanted to do was go and look at one I found online. She immediately walked away rudely after I told her I wasn’t... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We were welcomed right at the door as we came into the showroom. Alecia was friendly and offered to help us find what we were looking for. She was knowledgeable, professional and patient with us as... もっと見る
I liked that Raymour &Flanigan was easy to navigate and had enough information to give me to decide what I wanted. The price is great and delivery charge wasn't way out of my budget. I expect delive... もっと見る
Dan Lewis was very professional and knowledgeable regarding our purchase of a mattress and box springs. I had to call and change the height of the box springs. Daniel was very accommodating. He has... もっと見る
企業が回答しました
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
3430 Erie Boulevard, 13214, Syracuse, NY, 米国
- 3154463444
4.5
優良
137件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 0％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
After getting flawed furniture twice
After getting flawed furniture twice, I waited several years before purchasing from you. I decided to give you one more chance. I bought a mattress and was told delivery would be today. I received a notice it would be here today between 8 and 10:45. It is now 6:00. I called the store and was told the truck broke down at 4:30. I waited all day. No one ever called.
2020年7月6日
自発的なレビュー
Raymour & Flanigan - Syracuse Dewitt からの回答
Hi Nancy. We are very sorry for this delay with your delivery and we sincerely apologize for the inconvenience this has caused. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -MR
Raymour & Flanigan - Syracuse Dewitt からの回答
Hi Kistine. We're so happy to hear you had a great experience shopping with us. We noticed you only rated this experience 2-stars, is it possible this was selected by mistake? If there's anything we could do to improve your experience please don't hesitate to reach out to us at rfcare@raymourflanigan.com. Thank you for sharing your review! -MR
I really enjoy shopping at your store
I really enjoy shopping at your store. The employees make you feel so welcome and that you are important to them. I always work with one of your employees cause she and I seem to hit it off right away and whenever I need help I always ask for Taz. She is one special person and I love the way she works with her customers. You really have a winner with this person. Love your merchandise. Keep up the good work and keep Taz forever.
2020年2月25日
自発的なレビュー
Raymour & Flanigan - Syracuse Dewitt からの回答
Hello Fran! Thank you for taking the time to tell us about your experience with Raymour & Flanigan! Have a great day! -MR
Great place for the Home
I was greeted and helped by associates that were knowledgeable and helpful.
2020年2月11日
自発的なレビュー
Raymour & Flanigan - Syracuse Dewitt からの回答
Hi Joe! Thanks for your great review! We hope you enjoy your new furniture! -MR
Very helpful!
Jamie worked with me and was really helpful and totally understood my style. Thank you so much!
2020年2月9日
自発的なレビュー
Raymour & Flanigan - Syracuse Dewitt からの回答
Hello Rachel! Thanks for leaving a review about your positive experience. We look forward to seeing you again in the near future! -MR
We had great help deciding on the couch, BUT...
We had great help deciding on the couch (go Carlos), but, I came home and can NOT pay for the item online. ONline system and phone system both don't work, customer service was backed up and then "can't take credit cards". I'm using snail mail to get a check to them - crazy system. You need a new IT team!
2020年1月26日
自発的なレビュー
Raymour & Flanigan - Syracuse Dewitt からの回答
Hi there. We are very sorry to hear about the issues you encountered with our payment system and we sincerely apologize for the inconvenience this has caused. We'd be happy to get you in touch with a manager to talk about this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information. Thank you. -MR
Raymour & Flanigan - Syracuse Dewitt からの回答
Hi Adam! Thanks for your 5-star review! We appreciate you shopping with us! -MR
We love Raymour and Flanigan
2019年12月31日
自発的なレビュー
Raymour & Flanigan - Syracuse Dewitt からの回答
Hi Susan! Thank you for leaving us a 5-star review! Thank you for furniture shopping with us! -MR
Sabina is the best!
Sabina was extremely helpful and she is the reason we choose Raymour and Flanigan - she is fantastic!
2019年12月30日
自発的なレビュー
Raymour & Flanigan - Syracuse Dewitt からの回答
Hi Sean! We are so glad to see you had a wonderful experience at Raymour & Flanigan! We hope to see you again soon! -MR
Shopping experience was great
Shopping experience was great. Sales rep very helpful. Delivery team was NOT. Tracked snow, ice, rocks and rock salt through house which scratched wood floors and left carpets wet and dirty.
2019年12月23日
自発的なレビュー
Raymour & Flanigan - Syracuse Dewitt からの回答
Hi Linda. We are glad to hear you had a great experience in our showroom, however we apologize for the issues you encountered with our delivery team. We'd like to get you in touch with our management team to help resolve the issue you're facing. Please email us at rfcare@raymourflanigan.com and we'd be happy to help. -MR
Excellent service
Excellent service. Very professional. And great quality furniture. I bought my lamp there. I love it.
2019年9月23日
自発的なレビュー
Raymour & Flanigan - Syracuse Dewitt からの回答
Hello Michelle! We are delighted to hear you had a wonderful experience! We look forward to seeing you again in the near future! -MR
Raymour & Flanigan - Syracuse Dewitt からの回答
Hi there! Thank you for telling us about your experience. We hope to see you again soon! -MR
Another positive experience
Another positive experience! Love my chair, so well made. And the staff helping me retrieve and place in my car we’re all professional and even asked if I wanted it wrapped. Thanks!
2019年7月4日
自発的なレビュー
Raymour & Flanigan - Syracuse Dewitt からの回答
Hi Allison! It's great to hear you enjoyed your experience with us. We hope you're enjoying your new furniture! -MR
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