Rob Wilson was an excellent agent. He was very polite, attentive and able to meet all my requirements. Even after placing my order, I realized that I had made a mistake and to change the size of my ma... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Original salesman made experience ver, stressful and dragged into 2 da,s what should have been a 30 min at best process
Just everything abt your Company from the minute entering the showroom and being greeted right away by Robin who exceeded our expectations as she was pleasant and personable. She was very knowle... もっと見る
We first visited about a week ago, looking for a nw couch. Lisa Seely was very helpful, making suggestions without being "pushy" as some salespeople are. We returned yesterday and specifically asked... もっと見る
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
917 Hartford Turnpike, 6385, Waterford, CT, 米国
- 8604373684
4.7
優良
231件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Raymour & Flanigan - Waterford からの回答
Hello Laurence,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Paul Jensen provided you with terrific service. Our team strives to offer the best customer experience, and it's wonderful to know that Paul made your visit a positive one.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan.
Best regards,
The Raymour & Flanigan Team
Azza was excellent to understanding…
Azza was excellent to understanding what we looking for and finding selections that matched or request. She was also very helpful to notice that a specific couch headrest was lower than another which made the difference on the purchase. She was not trying to sell higher price or specific couch. She was very thorough over multiple visits.
2025年3月31日
Raymour & Flanigan - Waterford からの回答
Hello Daniel,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Azza was able to assist you effectively and help you find the perfect selection that met your needs. It's wonderful to know that her attention to detail and dedication to your satisfaction made a difference in your purchase decision. We strive to provide a thorough and pressure-free shopping experience, and it sounds like Azza delivered just that.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan!
Best regards,
The Raymour & Flanigan Team
He was informative and was easy to talk…
He was informative and was easy to talk to. He also did not rush me when I was choosing my furniture.
2025年3月23日
Raymour & Flanigan - Waterford からの回答
Hello Diana,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience and that our team member was informative and patient during your visit. It's great to know that you felt comfortable and unrushed while choosing your furniture. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Rob Wilson did a great job explaining…
Rob Wilson did a great job explaining the different options. Very Happy!!
2025年3月11日
Raymour & Flanigan - Waterford からの回答
Hello Everett O'connor,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Rob Wilson was able to assist you effectively and that you're very happy with the service you received. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Cleared up a address mix-up for me.
2025年3月8日
Raymour & Flanigan - Waterford からの回答
Hello Patricia E Lewis,
Thank you for taking the time to share your feedback with us. We're glad to hear that we were able to resolve the address mix-up for you. Your satisfaction is important to us, and we appreciate your understanding and patience.
If there's anything else we can do to enhance your experience, please don't hesitate to let us know!
Best regards,
The Raymour & Flanigan Team
Would have been 5 stats except for the…
Would have been 5 stats except for the item being only sporadically available.
2025年3月5日
Raymour & Flanigan - Waterford からの回答
Hello James,
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience overall and appreciate your 4-star rating. We understand how important it is for our products to be readily available, and we're sorry for any inconvenience the availability may have caused. Your feedback is invaluable, and we'll use it to improve our inventory management. If there's anything else we can assist you with or if you have further suggestions, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Paul
Paul, the salesman, was very helpful and patient attending to our needs without being overbearing. We really appreciated his help and he was very knowledgeable about all the living room furniture.
2025年3月2日
Raymour & Flanigan - Waterford からの回答
Dear Christine,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Paul. It's great to know that he was able to assist you with patience and expertise, making your visit enjoyable and informative. We strive to provide our customers with knowledgeable and attentive service, and your kind words affirm that we are on the right track.
We truly appreciate your support and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out!
Warm regards,
The Raymour & Flanigan Team
The sale lady
The sale lady, Carol was very helpful and walk everywhere more then once and explained everything to us! Very friendly! Excellent customer service!
2025年2月12日
Raymour & Flanigan - Waterford からの回答
Dear Marie Ducharme,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Carol provided you with excellent customer service and was able to assist you thoroughly during your visit. Your kind words and 5-star rating mean a lot to us, and we will be sure to pass along your compliments to Carol. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in the future. If there's anything else we can do for you, please don't hesitate to let us know.
Warm regards,
Raymour & Flanigan Customer Service Team
Great customer service with a wide…
Great customer service with a wide range of items. Very knowledgeable associate.
2025年2月9日
Raymour & Flanigan - Waterford からの回答
Hello WEBCLIENT,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and found our range of items to your liking. Our associates strive to be knowledgeable and helpful, and it's fantastic to know they made a positive impact on your visit. We truly appreciate your feedback and look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store soon.
Best regards,
The Raymour & Flanigan Team
I have been shopping at raymour…
I have been shopping at raymour Flanigan for years but there’s NO WAY I am EVER shopping there again. I had furniture delivered to my house December 15, 2024 and the moving guys broke the bannister on my stairs and have not reached out to date (12/28/24) to see how they could fix it. As a renter, this jeopardizes the return of my security deposit. Raymour and Flanigan seemed to be a place that values their customers but, I see that isn’t the case for me. I contacted Raymour and Flanigan to make them aware and keep being told someone will contact me to make it right. Well I am still waiting……
2024年12月15日
自発的なレビュー
A mistake corrected
We recently purchase a chair from Raymor&Flanigan. In ordering I made a mistake which I didn't discover till delivery. I called and Azza made everything right, going out of her way to correct things. Took a month plus but all good now.
A R&F customer forever !
PS kudos to Manager Susan
2024年12月13日
自発的なレビュー
Raymour & Flanigan - Waterford からの回答
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Azza was able to assist you and ensure everything was corrected to your satisfaction. Our team is dedicated to providing exceptional service, and it's wonderful to know that Azza and Manager Susan made a positive impact on your experience. We truly appreciate your patience throughout the process and are delighted to have you as a loyal Raymour & Flanigan customer. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Best regards, Ashley F. Raymour & Flanigan Team 888-729-6687
Thank you Linda
Linda made my experience easy, she let me have time to look and TRY to figure out what I needed....even after I changed my mind a few times and flip flopped a few items.... she stuck with me to the end. Thank You Linda !!!
2024年11月30日
Raymour & Flanigan - Waterford からの回答
Dear Dorothy,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Linda was able to assist you so effectively and patiently. It's great to know she provided you with the time and support you needed to make your decisions. We'll be sure to pass along your kind words to her. Enjoy your new furniture, and we look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Mattress is great for my mom thanks and…
Mattress is great for my mom thanks and quick delivery was fantastic. The sales rep from Conneticuit was very helpful in selecting the right product for us.
2024年11月25日
Raymour & Flanigan - Waterford からの回答
Hi Debra,
Thank you so much for your wonderful review! We're delighted to hear that your mom is enjoying her new mattress and that the delivery was quick and efficient. It's also great to know that our sales representative in Connecticut was able to assist you in finding the perfect product. We appreciate your kind words and your support. If you need anything else in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Waterford からの回答
Hi Michael,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our salesperson. We strive to provide knowledgeable and pressure-free service, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future!
Best regards,
The Raymour & Flanigan Team
Great experience!
Our salesman rob wilson was amazing! He was very knowledgeable about the products and very helpful. He was not pushy or overbearing but was there when we had questions. He was very friendly.
2024年11月3日
Raymour & Flanigan - Waterford からの回答
Dear Mary,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Rob Wilson provided you with such exceptional service. It's great to know that his knowledge, helpfulness, and friendly demeanor made your visit enjoyable. We truly appreciate your kind words and your 5-star rating. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Great experience
The help finding the right pieces of furniture was more than we expected.
2024年11月8日
Raymour & Flanigan - Waterford からの回答
Thank you so much, Thomas, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Great service, great selection!
We got exactly what we wanted and Linda was a pleasure to work with!
We have bought a few pieces from Raymour and are always satisfied!
2024年11月3日
Raymour & Flanigan - Waterford からの回答
Thank you so much for your review, Nicole! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
"V"- the best sales associate
Furniture shopping can be stressful but our experience at Raymour & Flanigan was easy and enjoyable. We had the best sales associate "V", who gave us wonderful information and guidance without being pushy. We ended up purchasing a sofa, ottoman, chest, dining table and chairs that fit our "coastal style". We highly recommend Raymour & Flanigan and especially "V".
2024年10月25日
Raymour & Flanigan - Waterford からの回答
Dear Nancy,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that your furniture shopping was easy and enjoyable. It's wonderful to know that "V" provided you with excellent information and guidance without being pushy. We're glad that you found pieces that fit your coastal style perfectly. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Warm regards,
The Raymour & Flanigan Team
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