I had a chat online with a rep who said the item I was interested in was in stock and that he would meet me at the store the following, gave me the hours he would be there. When I showed up the next d... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great customer service from Ray Smith! Delivery went well too but I would like to make a suggestion. The gentleman carried our brand new cushions upstairs against their bare skin. The seat cushion ha... もっと見る
Angie did a great job helping us to find what we were looking for. She was knowledgeable and pleasant and efficient.
Our Salesperson, John Salhab, was great. He left us alone to browse and talk and look at everything without any pressure. He came around only to ask if we had any additional questions or needed help... もっと見る
企業が回答しました
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
4545 Transit Road, 14221, Williamsville, NY, 米国
- 7168175396
4.5
優良
158件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Raymour & Flanigan - Williamsville からの回答
Hi Carol,
Thank you for your kind feedback! We're happy to hear that Elyse made your experience informative and enjoyable. Our team works hard to provide friendly and knowledgeable service, and it’s great to know we succeeded. If you need anything else, please feel free to reach out. We look forward to seeing you again at Raymour & Flanigan soon!
Best,
The Raymour & Flanigan Team
Raymour & Flanigan - Williamsville からの回答
Hello Michael,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had an excellent experience with Gio at our showroom. Providing outstanding service is our top priority, and it's wonderful to know that Gio made a positive impression during your visit.
If there's anything else we can assist you with or if you have any future furniture needs, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Williamsville からの回答
Hello Dina,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us. Our team at Raymour & Flanigan is dedicated to providing excellent service, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can do for you, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Salesperson was very knowledgeable
Salesperson was very knowledgeable, pleasant, and easy to deal with
2025年3月26日
Raymour & Flanigan - Williamsville からの回答
Hello John,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesperson was knowledgeable, pleasant, and easy to deal with during your visit. Providing excellent customer service is a top priority for us, and it's wonderful to know that we met your expectations.
We truly appreciate your 5-star rating and your kind words. If there's anything else we can do for you, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Jack was great to work with!
Jack was great to work with!! Helped me find a recliner that fit my needs perfectly!
2025年3月26日
Raymour & Flanigan - Williamsville からの回答
Hello Damaris,
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Jack was able to assist you in finding the perfect recliner to meet your needs. Providing exceptional service and helping our customers find exactly what they're looking for is always our top priority. We truly appreciate your 5-star rating and look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can do for you, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Great delivery team
2025年3月24日
Raymour & Flanigan - Williamsville からの回答
Hello Dominic,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our delivery team met your expectations and contributed to a positive experience. At Raymour & Flanigan, we strive to provide excellent service, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Everyone in the showroom were pleasant…
Everyone in the showroom were pleasant and helpful.
2025年3月13日
Raymour & Flanigan - Williamsville からの回答
Hello Buck,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found everyone in our showroom pleasant and helpful. Our team strives to provide the best service possible, and your feedback is truly appreciated. We look forward to welcoming you back to Raymour & Flanigan soon!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Williamsville からの回答
Hello William,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Martin provided you with outstanding service during your visit to Raymour & Flanigan. We strive to ensure that all our customers have a positive and memorable experience, and it's wonderful to know that Martin exceeded your expectations.
Your feedback is greatly appreciated and will be shared with Martin and our team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to our showroom soon!
Best regards,
The Raymour & Flanigan Team
Matt the sales rep was amazing he…
Matt the sales rep was amazing he listen to me and help me with sizes and colors. He went above and beyond n d. I buy most of my furniture from here because of the great service and warranty.
2025年3月3日
Raymour & Flanigan - Williamsville からの回答
Hello Rebecca,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Matt provided you with such exceptional service and was able to assist you with your furniture needs. It's always our goal to go above and beyond for our customers, and we're delighted to know that you have consistently had positive experiences with us. Your loyalty and satisfaction mean the world to us, and we look forward to serving you again in the future. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Good experience
Our salesman was very knowledgeable and helpful. I appreciate that he wasn’t pushy and allowed us time to try things out, look around and then make our decision. Everyone was very kind.
2025年3月2日
Raymour & Flanigan - Williamsville からの回答
Hello Theresa,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesman was able to assist you in a knowledgeable and helpful manner. It's wonderful to know that you felt comfortable and unpressured during your visit. We strive to create a welcoming environment for our customers, and your kind words affirm that we're on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Williamsville からの回答
Dear Carol Barenholtz,
Thank you for your feedback about your visit to Raymour & Flanigan Furniture and Mattress Store. We're thrilled to hear our salesman was knowledgeable, friendly, and patient. Your perfect rating of 5.0 means a lot to us.
We strive to provide excellent service, and we're glad we met your expectations. If you have any questions or need assistance, please don't hesitate to reach out.
Thanks again for your kind words. We look forward to serving you in the future.
Best,
The Raymour & Flanigan Team
It was a very nice visit
It was a very nice visit and Martin was a great salesperson. Unfortunately I didn't love anything I saw. I ended up ordering from another company
2025年2月11日
Raymour & Flanigan - Williamsville からの回答
Hello Mary Ann,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a pleasant visit and that Martin provided you with great service. We strive to offer a wide range of options to suit every taste, and we're sorry to hear that you didn't find what you were looking for during your visit.
Your input is invaluable to us as we continue to improve our selection and services. We hope you'll consider visiting us again in the future, and we would be thrilled to assist you in finding the perfect pieces for your home.
Thank you once again for your feedback.
Best regards,
The Raymour & Flanigan Team
Octavio is always a pleasure to work…
Octavio is always a pleasure to work with. He is very knowledgeable yet never pushy.
2025年2月2日
Great friendly service
Great friendly service. Salesman was very patient waiting for my big decision which took quite some time. Always a pleasure to buy there and always nice furniture and decent prices .
2025年1月25日
Raymour & Flanigan - Williamsville からの回答
Hi Jessica, thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our friendly service and that your salesperson was patient throughout your decision-making process. We’re glad you’re happy with your purchase, and we look forward to assisting you again in the future!
Thank you,
Raymour and Flanigan
Good Experience
Angie, the sales associate that I worked with, was very helpful in showing me options that would fit my needs. She answered questions about the specific item I ordered and was very clear about the next steps and delivery process.
2025年1月19日
Raymour & Flanigan - Williamsville からの回答
Hello TG,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Angie was able to assist you effectively and provide the information you needed. It's wonderful to know that she helped make your shopping experience smooth and informative. We appreciate your kind words and your 5-star rating. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Raymour & Flanigan Team
Helpful staff makes a pleasant experience
Hendrik Roux was very helpful. We were looking to upgrade to a King-size bed, and we had lots of questions. Hendrik was very knowledgeable, and patient, and answered all of our questions. He also helped us get a very good price on the bed and mattress that we ultimately decided on. Overall, a very pleasant experience.
2025年1月5日
Friendly no pressure service.
Elyse was very helpful and friendly as was the sales manager I met.
2024年12月22日
Gio was an efficient and knowledgeable…
Gio was an efficient and knowledgeable salesperson.
2024年11月27日
Raymour & Flanigan - Williamsville からの回答
Dear Suzanne,
Thank you so much for your wonderful review! We're thrilled to hear that Gio provided you with efficient and knowledgeable service. We strive to ensure our customers have the best experience possible, and it's great to know Gio met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Very helpful sales person
2024年11月26日
Raymour & Flanigan - Williamsville からの回答
Dear Albert,
Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that you had a positive experience with our sales team. We strive to provide excellent service to all our customers, and it's wonderful to know we met your expectations. If you need any further assistance, please don't hesitate to reach out.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
No pressure
No pressure, the product was explained fully, quick delivery, and price was great.
2024年11月26日
Raymour & Flanigan - Williamsville からの回答
Hi Ken,
Thank you so much for your fantastic review! We're delighted to hear that you had a pressure-free shopping experience and that our team was able to fully explain the product to you. It's great to know that you were satisfied with the quick delivery and found the price to be great. We appreciate your support and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。