Dillon was extremely helpful. He assisted me in finding the correct sofa and chair to meet my needs I didn’t allow enough time for me to be able to finish at my first visit. I went back the next day,... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Sadly Raymour and Flanagan associates service the client until a sale has been accomplished, and that's when all services finish towards the client. I had to go to the store 5 times to obtain a reclin... もっと見る
It was nice experience. The gentleman greeted us and gave us a quick description of where things were. And most of all he was not up my butt. I know its hard being a sales person . But I hate being... もっと見る
企業が回答しました
Customer service met all our needs. Our delivery will take place in 3 days which is great. Also arrangements were made to pick up a broken item. They were professional, very organized and easy to w... もっと見る
企業情報
当該企業による記述
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
連絡先
1055 Woodland Road, 19610, Wyomissing, PA, 米国
- 4842208240
4.3
優良
105件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 2％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Dillon was extremely helpful
Dillon was extremely helpful. He assisted me in finding the correct sofa and chair to meet my needs I didn’t allow enough time for me to be able to finish at my first visit. I went back the next day, even though I knew he was off. I just wanted to confirm for myself what I wanted. I was assisted by another employee who was just as helpful. I went back a third time to make my purchase. Everyone I came in contact with was helpful and professional. This was an excellent experience.
2026年6月21日
The salesman made himself available but…
The salesman made himself available but was not high pressure
2026年6月12日
The irresponsible furniture store
Sadly Raymour and Flanagan associates service the client until a sale has been accomplished, and that's when all services finish towards the client. I had to go to the store 5 times to obtain a recliner i bought five months prior till it finally arrived. If it hadn't been for my perseverance, I wouldn't have never received the merchandise. Lousy customer service, Lousy delivery service and crew. First and last time I buy at Raymour and Flanagan. Save yourself a major headache and dissatisfaction and shop at Boscov's where you get honest helpful services and they deliver within 2 days and not 5 months.
2025年11月12日
Customer service met all our needs
Customer service met all our needs. Our delivery will take place in 3 days which is great. Also arrangements were made to pick up a broken item.
They were professional, very organized and easy to work with.
2026年5月11日
Issue with furniture
Over the years have bought numerous pieces of furniture from Raymour and Flangan and this is the first time we have ever had an issue. Last spring bought outdoor furniture. Asked do we need to cover it or coat it since it will be outdoors, was told no, just bring in the cushions. After about 2 months, furniture was already fading and looking terrible. Went through the service department and was told there was nothing they could do pr would do as we did not cover the furniture or bring it indoors when not in use. Spoke with the manager and was told he could do an instore credit. Unfortunately for us we waited until this spring and now being told only the service department could give us a credit and there is nothing the store can do. Do not buy any wood product outdoor furniture from them. I feel like they have had numerous issues with this brand and do not want to stand behind it.
2026年4月13日
自発的なレビュー
Great Experience
There was no Rush from the salesman, James Knight to make a purchase. He allowed us time to be on our own to find the right package for our basement and living room. The financing plan was ideal for us.
2026年4月2日
We recently purchased a mattress at…
We recently purchased a mattress at Raymour & Flanagan and had an outstanding experience thanks to Dillon our Sales Associate. His professionalism, product knowledge, and helpful guidance made all the difference. Dillion took the time to explain various makes and models helping us choose the perfect mattress for our needs. His exemplar customer service is a ‘real asset’ to the company and I will certainly have Dillon assist us in some future furniture needs.
Mark
2026年2月16日
自発的なレビュー
Found what I wanted...sales person was…
Found what I wanted...sales person was helpful not pushy.
2025年9月30日
Professional
Professional, knowledgeable and courteous customer service. I greatly appreciated the time taken to answer all of my questions and provide thorough feedback on the item selected.
2025年9月30日
Awful Quality, Disapointed Customer
I purchased my bedroom set a little over 2 years ago. I was very excited to have a full matching furniture set. I went with Raymour & Flanigan because of their reputation. I could not be more disappointed in the set that I purchased less than 3 years ago. All of the
"paint" on top of the dressers (2 dressers) and side tables (2 side tables) is chipping. It looks awful and makes it difficult to clean and dust the furniture. Next time I get a full set, sadly it will NEVER be from here. Sad to see companies like Raymour & Flanigan no l longer providing quality furniture.
2024年9月7日
自発的なレビュー
Raymour & Flanigan - Wyomissing からの回答
Hello Dave,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our website easy to navigate. Providing a seamless online experience is important to us, and your feedback reassures us that we're on the right track. If you have any further comments or need assistance, feel free to reach out.
Best regards,
The Raymour & Flanigan Team
As you remind me to be honest
As you remind me to be honest, helpful, and constructive in my comments, I must say that the salesperson who was with me and my daughter exceeded my expectations as far as customer service is concerned. It was a 20-minute transaction as we know exactly what we wanted. A walk in walk out, no hassles.
2025年8月19日
Raymour & Flanigan - Wyomissing からの回答
Dear Loreto Cacayan,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that our salesperson exceeded your expectations and made your visit to Raymour & Flanigan a smooth and hassle-free experience. It's wonderful to know that you and your daughter found exactly what you were looking for in such a short time.
Your feedback is incredibly valuable to us, and we are delighted to have earned your 5-star rating. We strive to provide exceptional service to all our customers, and your kind words are a great testament to our team's efforts.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
[Your Name]
Raymour & Flanigan Furniture and Mattress Store
Mike was great
Mike was great. He wasn’t pushy and he asked what we were looking for and showed us exactly what we needed.
2025年8月17日
Raymour & Flanigan - Wyomissing からの回答
Hello Dorie,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Mike was able to assist you in finding exactly what you needed without any pressure. Providing excellent customer service is our top priority, and it's wonderful to know that Mike delivered that for you. We truly appreciate your feedback and your perfect rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
This is our 3rd purchase at this store…
This is our 3rd purchase at this store and we always have an excellent experience with usually ask for Jeff Shuman if he is available but have had great experience with several other salesmen!
They are very knowledgeable and make suggestions based on our needs.
There delivery system is flawless and we have had several next day deliveries!
The delivery drivers are always polite and carful moving in the new furniture.
We will always check with Raymour & Flanigan first for our future furniture purchases.
David & Rhonda Green Reading PA.
2025年7月20日
Raymour & Flanigan - Wyomissing からの回答
Dear David and Rhonda Green,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you have consistently had excellent experiences with our team at Raymour & Flanigan. It's fantastic to know that Jeff Shuman and our other associates have been able to assist you effectively and provide suggestions that meet your needs.
We are also delighted that our delivery system has met your expectations and that our drivers have been polite and careful during your deliveries. Your satisfaction is our top priority, and it's rewarding to hear that we have been able to deliver on that promise.
We truly appreciate your loyalty and look forward to serving you again in the future. If there's anything else we can do to enhance your experience, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Mattress Purchase
Dillon was a very knowledgeable and friendly salesman. He helped me find a great mattress in my budget! Raymour and Flanigan has a huge selection of mattresses from many manufacturers for all budgets. Ask for Dillon, he was great!
2025年7月8日
Raymour & Flanigan - Wyomissing からの回答
Hello Margo,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Dillon was able to assist you in finding the perfect mattress within your budget. It's great to know that you appreciated our wide selection of mattresses. We strive to provide excellent service and a variety of options for all our customers, and your kind words affirm our efforts. We'll be sure to pass along your compliments to Dillon. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Wyomissing からの回答
Hello Gary,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a great experience and appreciated our no-pressure sales approach. At Raymour & Flanigan, we strive to create a comfortable and welcoming environment for all our customers. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan - Wyomissing からの回答
Hello Mary,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team was able to provide you with friendly and courteous service. It's wonderful to know that their careful and efficient approach made a positive impression on you. Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Jeff Shuman
Jeff Shuman
Home Furnishing & Sleep Consultant
c. 724-825-3784 Work. 484-220-8240
2025年6月3日
Raymour & Flanigan - Wyomissing からの回答
Dear Terry,
Thank you for taking the time to share your feedback about your recent experience with us at Raymour & Flanigan. We are delighted to hear that Jeff was able to assist you effectively as your Home Furnishing Consultant.
If there is anything specific you feel we could do to enhance your experience further, please feel free to reach out. We value your input and are committed to providing the best possible service to our customers.
Thank you once again for your review, and we look forward to serving you in the future.
Best regards,
The Raymour & Flanigan Team
I haven’t received my mattress yet
I haven’t received my mattress yet. My window of delivery was btw 9 and 12. Where is it? The need it for tonight.
2025年6月2日
Raymour & Flanigan - Wyomissing からの回答
Dear Janice,
Thank you for reaching out and sharing your experience with us. I apologize for the inconvenience caused by the delay in your mattress delivery. We understand how important it is for you to receive your mattress on time, especially when you need it for tonight.
I am currently looking into the status of your delivery to provide you with an update as soon as possible. Our goal is to ensure that you receive your mattress promptly and to address any concerns you may have.
Please feel free to contact our customer service team directly at your earliest convenience, so we can assist you further and resolve this issue swiftly.
Thank you for your patience and understanding.
Best regards,
The Raymour & Flanigan Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。