Fantastic service when I had pre sale technical queries. I ordered the Elite Kit System underfloor heating mat, and Rayotec were super helpful when I had to return one of mats which was surplus to my... もっと見る
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Fantastic service from Rayotec. I have bought at least 22 different size foils from either direct or suggested by me and bought by family and friends. Easy to install with full instructions and extrem... もっと見る
I ordered an underfloor heating kit (sticky mat) along with insulation tiles. The items ordered arrived the next day. The fitting instructions weren't brilliant but there was enough information (alon... もっと見る
企業が回答しました
Fitted to summerhouse that we’ve converted to a garden room/office under the carpet and it’s transformed how the building feels. Floors in these buildings are always cold so to get the heat where it... もっと見る
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企業情報
Rayotec について
当該企業による記述
Rayotec Ltd is a family run business based in Sunbury-On-Thames, in Middlesex. With over 3 decades of experience in the field of renewable energies & underfloor heating. Established in 1987, we are a MCS government accredited company and have won multiple awards for our contribution to the industry.
At Rayotec we understand that it is difficult to decide which company is the most trustworthy and technically able which is why we have joined the “Which Trusted Traders” scheme. It gives our customers peace of mind and it has also given us the confidence that what we are doing is right.
We specialise in Photovoltaic Solar Panels, Solar Thermal panels, Solar Maintenance and Servicing as well as Hot water and Electric Underfloor Heating.
If you are having issues with your solar system one of our expert engineers can come and assess system, identify the problem and resolve any issue quickly and efficiently to ensure that your system is back to full working order as quickly as possible. All of our call outs include up to 1 hour of labour and we can resolve many problems within this period.
For any Underfloor heating needs, we can provide Warm Water and Electric underfloor heating products to all over the UK.
We also offer an installation service for Electric underfloor heating and our experienced team of fitters are always able to help with your project regardless of size. Solar Maintenance Electric Underfloor Heating Water Underfloor Heating Contact Us
連絡先
Unit 5 Trade City Sunbury, Brooklands Close , TW16 7FD, Sunbury-on-Thames, 英国
- 01932 393615
- info@rayotec.com
- www.rayotec.com
4.7
優良
204件のレビュー
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Rayotec からの回答
Thank you for your review Julie, it's great to hear that you were happy with the products and that the prices were good too. If you ever need anything else please do not hesitate to contact us.
Excellent product at a great price plus…
Excellent product at a great price plus knowledgeable advice and helpful service.
2022年6月15日
Rayotec からの回答
Thank you for your review, i'm glad you found the product excellent and were happy with the advice we gave you. If you ever need anything else just let us know.
Under carpet heating system
A good and informative website led me to choose this company. They provided good instructions with their kits which made installation straightforward, and additional help was at the end of a telephone when necessary .All this led to ano verall very good experience in installing undercarpet heating myself.
2023年2月1日
Rayotec からの回答
Thank you for your amazing review Martin, it's great to hear that you found the product easy to install and that we were able to help you over the phone to make sure you get the best experience possible. If you ever need anything else from us in the future we will be happy to help you again.
Good product and efficient customer service
Good robust product, easy to order and easy to get hold of Rayotec with any technical or order queries.
2023年1月31日
Rayotec からの回答
Thank you very much for your kind review, Its great to hear you enjoyed the product and service that we gave you, if you ever need anything else just let us know and we will be happy to help.
Electric under laminate electric heating
Quick delivery, all working well so far. Website could have been a bit more informative regarding current loading v square metre coverage. Had to ring them for advice, which was pretty vague to be fair.
2023年1月12日
Rayotec からの回答
Thank you for your review Allan, its great to hear that your items arrived quickly and are working well.
I'm sorry we were not able to offer you more advice on the loadings. The current drawn by a heating mat varies depending on the voltage of the building so it’s not something we can list on our website or within the installation manual.
If there is ever anything else you need from us in the future please do not hesitate to contact us again and we will help as much as we can.
Rayotec からの回答
Thank you for your review Tracey, I'm glad your installation went well and if you ever need anything else please do not hesitate to contact us.
Great products!!
2023年2月6日
Rayotec からの回答
Thank you for your review, I'm very glad you are happy with the products. If you ever need anything in the future we will be happy to help you again.
Rayotec からの回答
Thank you for your review. I'm glad you were happy with the product and our service. If you ever need anything in the future please do not hesitate to contact us.
A good product and unrivalled support
2023年1月18日
Rayotec からの回答
Thank you for your review Alan, Its always great to hear that people are happy with the support we provide. If you ever need anything from us please do not hesitate to contact us again.
UFH Thermostat replacement
Went beyond what you would normally expect from a retailer, can't praise them highly enough
2022年10月2日
Rayotec からの回答
Thank you for such a kind review Paul, we always strive to give the best service we can offer so its great to hear that you were happy. If you ever need anything in the future please do not hesitate to get back in contact and we will be happy to help again.
Product was well packaged and arrived…
Product was well packaged and arrived in good condition and easy to install.
However controller has unnecessary levels of set up and program for simple everyday use and warranty is worthless as you'd have to pay for a contractor to carry out unnecessary testing.
2022年9月30日
Rayotec からの回答
Thank you for your review Andrew. Sorry to hear you had some troubles with the set up of the thermostat, if you are still struggling with them we do have some useful videos which show the set up on YouTube if you use the link below, alternatively you are more then welcome to give us a call and we can talk you through some programming tips over the phone.
https://www.youtube.com/@rayoteclimited8715
Great products with good advice
2022年12月16日
Rayotec からの回答
Thank you for your review Michal, Its great to hear we were able to help you and the advice we gave was good. If you ever need anything else we will be happy to help you again.
Under carpet heating mats
Service was great. Had a technical query which team resolved quickly. The product was nice and easy to lay. I am a competent DIYer and had no troubles at all. The sticky back mats made the task so much easier. The performance of these under floor mats (mine under carpet mats) has so far been faultless. I dont notice it on or off (unlike noisy radiators they replaced) my living room has been a constant temperature all throughout the winter so far. Fitted in October 22. Wifi thermometer adds functionality through the app, which i have linked to alexa.
In summary, great product, great service and good value for money.
2022年10月6日
Rayotec からの回答
Thank you for your amazing review Ian. I'm glad we managed to help you with your project and that you are happy with the new system. The Wifi thermostats are great especially when paired with Alexa and so you dont even have to lift a finger to get the system running. If there is ever anything else you need help with please do not hesitate to get in touch.
Excellent customer service and product
2022年11月1日
Rayotec からの回答
Thank you for your review Andy. Its always great to know we have happy customers. If you ever need anything else just let us know and we will be happy to help.
I had a call from Rayotec to see how…
I had a call from Rayotec to see how the heated floor was going which I thought was a nice touch, I was a bit apprehensive at first but it was so easy to fit.
2023年2月1日
Rayotec からの回答
Thank you for your great review Bryan, I'm glad you found it all easy to fit and you are now enjoying your new heated floor. If you ever need anything form us please do not hesitate to get in contact.
A heating solution for a small cold entrance hall
We chose the sticky heat pad for under a laminate floor, everything was delivered quickly and safely and it’s now been installed and wired in. No complaints from the installer and it’s working really well. Thank you, would definitely recommend
2023年2月1日
Rayotec からの回答
Thank you for your review Mark, I'm glad your installer found had no complaints and everything went smoothly for you. If you ever need anything from us we will always be happy to help.
Fitted to summerhouse/office
Fitted to summerhouse that we’ve converted to a garden room/office under the carpet and it’s transformed how the building feels. Floors in these buildings are always cold so to get the heat where it’s needed first is the priority. Standard thermostat is great too. Does what is says on the box and so easy to use on manual.
Installation was a doddle too.
Next day delivery and one phone call to the team to check re electrical issues which answered my questions too. Not expensive so worth every penny.
2023年1月30日
Rayotec からの回答
Thank you so much for your amazing review. We have a lot of garden room companies that work with our products for this exact reason, so its always great to hear from someone using it themselves. if you ever need anything else from us please feel free to get in contact.
Brilliant service
Second lot of under floor electric heating has just gone down. Couldn't recommend more, customer service is brilliant, questions asked and answered so quick. Brilliant service. Thank you.
2023年1月23日
Rayotec からの回答
Thank you for such a kind review Fiona. Its always lovely to hear we have given a great experience and that you are happy with everything. If you ever need anything else you are always welcome to contact us and we will be happy to help again.
Everything easy
Everything easy
ordering fitting and set up
We are using it to protect water rower in shed so much cheaper than fan convector to run click laminate floor on top fitted in a day
Highly recommended
2023年1月15日
Rayotec からの回答
Thank you for your review Martin. I'm glad you managed to get everything fitted easily and the underfloor heating is helping to protect your water rower. If you ever need anything from us please do not hesitate to get in contact.
Excellent service and no end of advice…
Excellent service and no end of advice as you need it,
Well done Rayotec!
2023年1月31日
Rayotec からの回答
Thank you for your kind review Jim, we always aim to help our customers as much as possible to make sure you get the best out of your system so we will always be happy to give as much advice as needed. If you ever need anything in the future just let us know.
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