I've used Rays Florist for a number of years for different events and the flowers have always been wonderful. Recently they provided us with a beautiful wreath and on another occasion a lovely bouqu... もっと見る
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Rays florist’s are fantastic company proving awesome flowers and arrangements, I can always rely on them to provide the highest level of service. They email me in a timely manner to remind of upcomi... もっと見る
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All the staff are friendly and helpful. Flowers were organised and delivered as promised. We took in a picture of an old black and white photo, hoping to get something made that resembled our nans w... もっと見る
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I visited Rays Florist in Ash Vale to order flowers for a family funeral. The staff were professional and efficient dealing with my order, making the whole process painless. I highly recommend Rays Fl... もっと見る
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企業情報
当該企業による記述
Rays Florist is a family-run florist based in Aldershot (GU11), delivering fresh flowers across Hampshire, Surrey, and the surrounding GU postcode areas. We specialise in hand-tied bouquets, funeral tributes, wedding flowers and same-day flower delivery for all occasions. Our experienced florists create beautiful seasonal designs using premium fresh blooms, with options for bespoke arrangements, corporate flowers, and local gift delivery. Whether you’re celebrating a birthday, expressing sympathy, or brightening someone’s day, Rays Florist offers quality, care, and creativity in every design. Visit us online at www.raysflorist.co.uk to order flowers for Aldershot, Farnborough, Farnham, Fleet, Camberley, Guildford and beyond. At Rays Florist, we pride ourselves on delivering beautiful, fresh flowers with exceptional service across Surrey and surrounding areas. With years of experience in floristry, our dedicated team of professional florists carefully handcraft every bouquet and arrangement to the highest standard. Whether it’s a heartfelt gift, a thoughtful funeral tribute, or flowers to celebrate a special occasion, we combine creativity, care, and attention to detail in everything we do. We offer a wide range of stunning designs, from classic and elegant arrangements to modern, vibrant displays, ensuring there’s something for every taste and occasion. Our website makes ordering quick and easy, with secure online checkout and the option to include personal touches such as gift cards, chocolates, and balloons. Rays Florist also provides reliable local delivery to most GU postcodes, so your flowers always arrive fresh and on time. We understand the importance of those special moments, which is why customer satisfaction is at the heart of our business. Our commitment is simple: to bring joy through flowers. Whether you’re treating a loved one or yourself, you can trust Rays Florist to deliver quality, beauty, and service you can rely on every time.
連絡先
151 Ash Hill Road, GU12 5DW, Aldershot, 英国
- 01252 311966
- info@raysflorists.co.uk
- www.raysflorist.co.uk
4.9
優良
460件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
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Lovely
Lovely flowers with a handwritten note and friendly staff upon collection. Couldn't ask for anything more really.
2023年10月9日
Rays Florist からの回答
Thank you for your feedback! We're delighted to hear that you had a positive experience with us. We strive to create a wonderful flowers and provide excellent customer service. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Absolutely beautiful flowers chosen
2023年10月1日
Rays Florist からの回答
Thank you for your positive review! We are delighted to hear that you found the flowers absolutely beautiful. We take great pride in selecting only the most stunning and high-quality flowers for our customers. Your satisfaction is our top priority, and we are thrilled that we were able to provide you with such a delightful floral arrangement. We appreciate your feedback and hope to be of service to you again in the future. If you have any further questions or requests, please don't hesitate to reach out to us.
Everything was handled very…
Everything was handled very professionally.Very good service and the flowers were the exact way I wanted.
2023年10月6日
Rays Florist からの回答
Thank you for your positive feedback! We are pleased to hear that you found our service to be professional and that we were able to provide you with the exact flowers you wanted. Customer satisfaction is our top priority, and we are glad that we could meet your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.
Beautiful flowers for my mums funeral
Beautiful flowers for my mums funeral, helpful and sensitive staff.
2023年9月21日
Rays Florist からの回答
Thank you for your kind review. We are glad to hear that you found our flowers beautiful and our staff helpful and sensitive. We appreciate you taking the time to share your feedback during this difficult time.
Vegetable Funeral Tribute
We needed a floral tribute for my Uncle’s funeral on the 12th Sept 2023, but had to be made with vegetables and a few flowers. It proved impossible to find a florist in the Woking area that would provide this service, but Rays had something online using vegetables. This was not what we were looking for but I took a chance and rang them. They listened to my requirements and they offered to do it at a very reasonable price, the result was outstanding, everyone attending thought the tribute was perfect.
2023年9月12日
自発的なレビュー
Rays Florist からの回答
Thank you for sharing your experience. We're glad to hear that we were able to meet your unique requirements and provide an outstanding floral tribute for your Uncle's funeral. It's always a positive outcome when a service exceeds expectations.
Went the extra mile to assist me
Went the extra mile to assist me. Deserve to do well
2023年9月8日
自発的なレビュー
Rays Florist からの回答
Thank you for your 5 star review Margaret!
Ray's comes up trumps!!!
I cannot think of anything that Ray's could have done better!
I urgently needed a lovely arrangement in mauves and yellows to be delivered to the Crematorium to commemorate the anniversary of my husband's birthday. I was feeling increasingly unwell on the day and realised I couldn't go myself as originally planned.
Ray was so very patient, friendly and helpful to me in choosing a beautiful arrangement with yellow roses and mauve and white flowers.
I had telephoned them at about 1.15 pm and was very relieved, delighted and amazed that they managed to assemble the arrangement and deliver to the crematorium by 2pm.
I was much improved 2 days later and went to see the arrangement in place - it was absolutely beautiful! perfect! Just what I wanted!
I am so grateful and happy I found Ray's Florist!
A HUGE thank you to Ray's!!!
2023年8月23日
A lovely gentleman delivered the most…
A lovely gentleman delivered the most beautiful surprise bouquet of roses I have ever seen! The roses were so beautiful I could not believe they were actually real.
2023年7月19日
Rays Florist からの回答
Thank you for sharing your experience with us! We're delighted to hear that you received a stunning surprise bouquet of roses. We take great pride in sourcing the most beautiful and high-quality flowers for our customers. It's always a joy to hear that our arrangements have exceeded expectations and brought happiness. We hope these roses continue to bring beauty and joy to your space! If you have any more inquiries or need further assistance, please do not hesitate to reach out.
I received a surprise delivery on…
I received a surprise delivery on 6/7/23 as i was leaving my job after 14plus years. Wow, the basket of beautiful flowers was delightful and my lovely work family loved the photos i sent too!
Thank you those at Ray’s Florist who created the array for me. Loved it!
2023年7月6日
自発的なレビュー
Rays Florist からの回答
Thank you for sharing your delightful experience! I'm glad the surprise delivery of beautiful flowers from us brought you joy on your last day after 14 years at work. Thanks so much for your review!
Exceptional customer service and beautiful flowers!
I called Ray’s Florist one afternoon recently with a very urgent request for some special anniversary flowers for a neighbour which I wanted to be delivered that same day and, as always, the customer service was excellent as they went above and beyond to ensure the flowers were delivered for me that afternoon! I can’t thank them enough! Aside from great customer communication, they always supply such beautiful flowers. They’ve never let me down and I would never hesitate to recommend them!! :-)
2023年6月28日
Rays Florist からの回答
Thanks so much for your 5 star review Julie, it's hugely appreciated by all the team at Rays Florist!
Lovely Flowers but ordering process could be improved
Flowers very nicely arranged and much appreciated by recipient.
My only complaint is that the website states ‘same day delivery’ with no mention of a cut-off time, so when I rang with my order at 2pm, I was told (quite rudely) that delivery would be the next day, with no guaranteed delivery time (I requested an early delivery)… It turned out that the delivery WAS early, so my ordering experience could have been more pleasant had I just been told that every effort would be made to deliver early!
2023年6月22日
Rays Florist からの回答
Thank you for taking the time to share your recent experience with our flower delivery service. We are pleased to hear that the flowers were very nicely arranged and were much appreciated by the recipient.
We apologise for any inconvenience you experienced when placing your order. Our website does state "same-day delivery," but there is a cut-off time that varies depending on the geographical location. We are sorry that wasn't verbally made clear to you when you placed your order.
We are glad to hear that your delivery was made earlier than expected and that your overall experience was positive. Please know that we are committed to improving our service and appreciate feedback.
Thank you for choosing Rays Florist, and we hope to have the opportunity to serve you again in the future.
Excellent service from original enquiry…
Excellent service from original enquiry to delivery. Helpful, caring and easy to deal with.
2023年6月4日
Rays Florist からの回答
Thank you for your wonderful review! We are thrilled to hear that you had an excellent experience with our service from start to finish. Our team takes great pride in being helpful, caring, and easy to deal with, so it's always gratifying to receive positive feedback. We appreciate your business and look forward to serving you again in the future!
Excellent service and quality flowers
Excellent service and quality flowers. Would recommend 100% and will certainly use again
2023年6月4日
Rays Florist からの回答
Thank you for taking the time to review us! We're so glad to hear that you had an enjoyable experience with our service and that you were satisfied with the quality of our flowers. It was great to have you as a customer and we would be thrilled to serve you again in the future. Thanks again for your kind words and your recommendation!
Rays Florist からの回答
Thank you very much for your positive review. I am glad that you were satisfied with the service and advice provided. It is always our goal to provide the best customer service possible. We appreciate your feedback regarding our value for money as well. If you have any further needs or questions, please do not hesitate to contact us.
Absolutely Excellent
Last minute order. Customer service excellent. Prompt next day delivery. Recipient absolutely delighted with bouquet. Sent photos and exact copy of bouquet depicted online. Faultless. Absolutely delighted and will definitely use again. Highly recommend.
2023年5月20日
Rays Florist からの回答
We are thrilled to hear that your last minute order was a success! Our team takes great pride in providing excellent customer service and prompt delivery. We are so glad to hear that the recipient was absolutely delighted with the bouquet and that it matched the exact copy depicted online. We appreciate your kind words and are delighted that we were able to exceed your expectations.
We look forward to serving you again in the future and appreciate your recommendation to others. Thank you for choosing us for your floral needs!
Bespoke funeral arrangement
Couldn’t have been more helpful, delivered in good time and looked fantastic.
Highly recommended.
2023年5月11日
Rays Florist からの回答
Thank you for taking the time to share your positive experience with us! We are delighted to hear that we were able to provide you with excellent service and that you were satisfied with the final product. We appreciate your recommendation and look forward to assisting you in the future!
Perfect service.
The flowers were perfect and presented perfectly. They lasted for a really long time too. They arrived on time and the driver was excellent, so friendly and polite. Overall the service could not have been better. The recipient was absolutely delighted. I am definitely going to use the company again
2023年3月21日
自発的なレビュー
Rays Florist からの回答
Thank you for taking the time to leave such a wonderful review! We are thrilled to hear that the flowers were perfect and presented perfectly, and that they lasted for a long time. We pride ourselves on timely delivery and friendly drivers, so we're glad to hear that your experience reflected that. We look forward to serving you again in the future!
They were brilliant informed every step…
They were brilliant informed every step of way and Flowers were beautiful and delivered on time would definitely use again.
2023年3月27日
Rays Florist からの回答
Thank you for your feedback! I am glad to hear that you were satisfied with our service and that the flowers were beautiful and delivered on time. We strive to provide the best possible experience for our customers and look forward to assisting you again in the future.
This is the second time I have used…
This is the second time I have used Rays Florist for flowers for a family funeral.
The flowers were beautifully done, the staff were very helpful and make a difficult time easier.
I highly recommend them.
2023年3月22日
Rays Florist からの回答
Thank you for taking the time to leave us a 5-star review on Trustpilot! We're thrilled to hear that you had a positive experience with us. Our team works hard to ensure that our customers receive top-notch service, and we're glad to hear that we hit the mark with you
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