After having used the free version satisfactorily, we purchased T4B News Ticker v1.4 causing some small formatting issues on our website which we could resolve by CSS substitutions. With the arrival o... もっと見る
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レビュアーのコメントを見てみましょう
A plugin that saved my project. It downloads well, there is seriousness in the purchase process and especially support. In fact I will continue to use your services for other projects.
企業が回答しました
We have always been supported 100% anytime of day or night. Awesome team and great work. Definitely a *****5 star rating.
企業が回答しました
Amazing customer service. I had a couple glitches with the install but the plugin owner fixed it and it works flawlessly. Strongly Recommend!
企業が回答しました
企業情報
当該企業による記述
Realwebcare is a professional web hosting and WordPress solutions provider, founded in October 2015. We deliver high-quality web services and custom solutions through a motivated, creative, and skilled team. With unparalleled uptime, fast and responsive support, and high-performance hosting as our foundation, we empower individuals and businesses to focus on what they do best—without worrying about technical hassles. In addition to hosting, we develop lightweight, user-friendly WordPress plugins and themes tailored to real-world needs. Our approach is simple: practical tools, honest support, and long-term commitment to our users. Whether you're a developer, entrepreneur, or business owner, Realwebcare is here to support your online journey with confidence and care.
連絡先
318, Shalbagan, Rajshahi, 6203, Rajshahi, バングラデシュ
- 8801797356666
- realwebcare@gmail.com
- www.realwebcare.com
Thank you for all your support!
2026年1月21日
Great support after upgrade to v1.5
After having used the free version satisfactorily, we purchased T4B News Ticker v1.4 causing some small formatting issues on our website which we could resolve by CSS substitutions. With the arrival of v1.5 the message separator created weird characters. We contacted the support desk who gave promptly great support to overcome this typical situation on our website. Thanks for your support!
2025年3月14日
wasnt able to purchase product
2025年2月4日
Realwebcare からの回答
Hi Anon,
I saw your review on Trustpilot and wanted to clarify the situation. I completely understand how frustrating payment issues can be, but please note that this was not an issue on our end—your card was declined by 2Checkout, the payment gateway we use.
Since PayPal is not available in Bangladesh, we rely on 2Checkout to handle all payment processing. We have no control over which cards they accept or decline. If your card was declined, the best step would be to contact 2Checkout support, as they are the only ones who can assist with this issue.
On the same day, two other clients successfully purchased our plugin without any payment issues. In fact, we have customers buying our plugin every day without any problems. This confirms that the payment system is working correctly and that the issue was specific to your card.
We truly value your feedback, but this review misrepresents the situation. We kindly ask you to consider updating or removing your review and instead share your feedback with 2Checkout, as they are responsible for processing payments.
If there’s anything else we can do to assist you, please let us know.
Best regards,
Iftekhar
Realwebcare からの回答
Thank you, Ashanse, for your kind words and positive feedback! We're thrilled to hear that our tech team could assist you effectively. Your support means a lot to us! 😊
Very good responsiveness m.
Very good responsiveness when I had à problem with my purchase and couldn't find how to download the plugin. Very good product.
2024年11月27日
Realwebcare からの回答
Thank you, Pierre, for your kind words and 5-star rating! We're thrilled to hear that you appreciated our responsiveness and found the product valuable. Your satisfaction is our priority, and we’re always here to help. 😊
Realwebcare からの回答
Thank you, Martin!
We appreciate your kind words and your support. It means a lot to us that you’re happy with the service and value we provide. If you ever need assistance in the future, don’t hesitate to reach out.
Best regards,
Realwebcare Team
Fast & Accurate Support
The support guy understood my problem and gave me proper instructions to fix the issue.
2024年9月17日
Realwebcare からの回答
Thank you so much, Saqib!
We truly appreciate your kind words and 5-star rating. It was a pleasure assisting you, and we're glad the issue was resolved. Feel free to reach out if you need any further assistance!
Great plugin
Great plugin, easy to install and configure, with many useful features. Support is good and friendly.
2024年9月1日
Realwebcare からの回答
Thank you, Leonardo!
We're thrilled to hear you're enjoying the plugin and found it easy to use. Your positive feedback about our support means a lot to us. Feel free to reach out if you need any further assistance!
Excellent support and quick help with…
Excellent support and quick help with required fixes.
2023年11月9日
Realwebcare からの回答
Dear Gary Gordon,
Thank you for your kind words! We're delighted to hear that you are pleased with our support and the prompt assistance you received for the required fixes. If you ever have more questions or need further assistance, please don't hesitate to reach out. Your satisfaction is our priority.
We appreciate your feedback and value your business.
Best regards,
Iftekhar
Realwebcare からの回答
Thank you for your positive feedback! We're delighted to hear that you had a great experience with us. If you ever have any questions or need assistance, feel free to reach out. We appreciate your support and look forward to serving you again!
Realwebcare からの回答
Thank you for your kind words! We're thrilled to hear that our assistance was great for you. If you ever need help again, don't hesitate to reach out. We appreciate your feedback!
Realwebcare からの回答
We're delighted to hear that you appreciated our fast support and the efficiency of our programmers. Thanks so much for your positive feedback! If you ever need assistance in the future, we're here for you.
Nice Service.
2023年9月2日
Realwebcare からの回答
Thank you for your feedback! We're glad to hear that you found our service nice. If you have any suggestions or if there's anything specific you liked, feel free to share. We appreciate your support!
Very responsive company
The company was great and fast in developing all the customizations required to improve their plugin and fully meet my application's requirements
2023年7月9日
Realwebcare からの回答
Thank you for taking the time to share your experience. We're delighted to hear that you found us very responsive and that our team was able to swiftly develop the customizations needed to enhance our plugin for your application. If you ever have more requirements or questions, feel free to reach out. We appreciate your positive feedback!
Do not purchase their pricing table if you do not want to be their guinea pig for loads of plugin errors
I've purchased their pricing table plugin since January, since then I've encountered endless issues that I was so stressful and couldn't have peace of mind for months due to their flawed plugin, the developer Alam always put the blame back at me before reading thru my message describing the problem and that I had followed his instruction asking me to hard clear cache to see changes. I mean, the main user who need to see my pricing table is not myself, is my visitors, my prospects & clients, his advice is useless because he's expecting my visitors will hard clear cache voluntarily when they're visiting my website.
I've given him all the chances that he need to solve his troublesome plugin. Looking back at the chat history with him, every month since January till May, I had to deal with these stressful issues that is out of my control every single month (except in April, I finally have a peaceful month in April), the issue came back again in May. Every time when this plugin is acting up again, I have to risk my reputation because my visitors will be seeing this ugly and distorted pricing table due to this flawed plugin.
I had followed all the workaround that he instructed me to do, and he claimed that is my problem, I had followed everything but it did not help:
1. He asked me to uninstall Cloudflare cache plugin, which I did, but it did not help to solve this pricing table plugin issue.
2. He asked me to clear cache from WP admin whenever his pricing table is going thru new releases, I did too but it did not solve the issue.
3. He kept asking me to hard clear cache from my computer to see the pricing table go back to normal, I did, but this doesn't solve the root cause because I cannot expect my website visitors to voluntarily hard clear cache to see a normal pricing table.
If I have an option to even post evidence of what I had go thru via screenshots or videos, I would be gladly share it here to warn whoever that is considering this pricing table plugin.
This is my honest reviews after 4 months++ being a guinea pig for Realwebcare on their pricing table plugin, because most of the time the developer did not know what is the root cause that's why this issue has been going circle for months.
2023年5月12日
自発的なレビュー
Realwebcare からの回答
Dear Skye Lee,
Thank you for sharing your experience, and we genuinely apologize for any inconvenience you've faced. We understand the frustration that technical issues can bring, and we appreciate your patience in working with us to address them.
Upon reviewing our communication history, it appears there might have been a misunderstanding regarding the root cause of the challenges you encountered. We acknowledge the error on our part with the last update, and we appreciate your diligence in bringing it to our attention. Our aim is to provide a seamless experience for our users, and we're committed to resolving any issues promptly.
We understand the importance of your website's reputation and the impact these challenges may have had. We value your feedback and take it seriously as we continuously strive to improve our products and services. We want to assure you that your satisfaction is our priority.
Moving forward, we are here to assist you in any way possible. If there are specific issues that still need attention or if you have further concerns, please do not hesitate to reach out to us. We are committed to ensuring that your experience with our pricing table plugin is positive.
Thank you for your understanding, and we look forward to the opportunity to make things right.
Best regards,
Realwebcare
The installation of the WordPress…
The installation of the WordPress plugin failed.
Multiple attempts did not succeed either.
2023年3月17日
Realwebcare からの回答
Dear jaz,
I appreciate you reaching out to us regarding the installation issues you've encountered with our WordPress plugin.
I apologize for any inconvenience you've faced. To expedite the resolution process, I recommend opening a support ticket in our dedicated client area. Our support team is well-equipped to assist you promptly.
Before doing so, kindly ensure the following steps are followed:
1. Deactivate the free version before attempting to install the pro version.
2. Download the plugin zip file from your client area in our website, and make sure to unzip it. Locate the file named "wrc-pricing-tables-standard-v1.7.zip" within the extracted folder and use it for installation.
These steps usually resolve installation issues. If the problem persists, our support team will thoroughly investigate and provide a swift solution. Your satisfaction is our priority, and we're here to ensure a seamless experience for you.
Feel free to open a ticket at any time, and we'll do our best to assist you promptly. Additionally, please note that you have six months of free support from the date of your plugin purchase.
Thank you for your understanding and patience.
Best regards,
Iftekhar
Excellent
I have been using Real Web Care for a long time. I am satisfied with the service of the organization.
2023年2月7日
Realwebcare からの回答
Thank you for being a loyal customer! We're glad to hear you're satisfied with our services. If you ever need assistance or have feedback, feel free to reach out.
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