Great staff, great shop Knowledgeable, friendly, helpful staff who show great patience in helping choose an instrument or accessory. Sometimes selection is limited in store but theyâre happy to order... ãã£ãšèŠã
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I was recommended red dog music shop by a friend, he couldnât rate it enough, with which I totally agree. From the outset the place is a veritable sweet shop for all musicians alike, the staff know th... ãã£ãšèŠã
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I recently purchased a Mackie mixer and pair of speakers through Red Dog. I was initially going to purchase the equipment from an alternative online retailer due to the price but decided to contact Re... ãã£ãšèŠã
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I bought the UA Apollo Twin interface here and I must say I had the best support. They were able to answer all my queries and offer me helpful recommendations. Because I am not an EU national I... ãã£ãšèŠã
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With state-of-the-art stores in London and Edinburgh, Red Dog Music is the friendliest musical equipment retailer in the UK.
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1 Grassmarket, EH1 2HY, Edinburgh, ç±³åœ
- 0131 229 8211
- info@reddogmusic.co.uk
- www.reddogmusic.co.uk
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Great friendly service from start toâŠ
Great friendly service from start to finish , nothing bad to say about these guys.
2018幎10æ24æ¥
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Red Dog Music ããã®åç
Hi Neil,
Thank you so much for your kind words. We're pretty proud of our team and I'm glad you think so too. We could pick fault (Dave in Edinburgh really isn't the greatest dancer I've seen and wouldn't make it past week 3 of Strictly Come Dancing) but when it comes to musical instruments and production they do know their stuff.
If they can ever support you again do drop in and say hello.
Kind Regards,
Red Dog Music
Friendly service
My son I travelled down from Aberdeenshire in search of a digital piano. The assistant at Red Dog was very helpful and patient as I tried out a number of pianos. There was no âhard sellâ to make a purchase. Returning home, I remained in contact with the shop and when I felt ready to order, contacted Red Dog. A few days later, the piano arrived and the whole family have been enjoying it. Thank you for your friendly and excellent service.
2018幎10æ24æ¥
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Red Dog Music ããã®åç
Hi Marigold,
Thank you so much for taking the time and effort to leave us such a kind review. I am so happy you got a chance to experience the sort of store experience we always strive to deliver. I think the 'hard sell' approach is such a terrible damper on something that should be a pleasurable experience. We want you to be certain that you have seen and heard everything that might be right for you and we want that to happen in the most pleasant way possible (with a cup of tea ideally).
If our team can ever help you again or support your digital piano, please do get in touch we're always here to help.
Kind Regards,
Red Dog Music
Prompt delivery
Prompt delivery, great customer service where I can still reach someone over the telephone, reliable and affordable products honestly listed. Good experience overall shopping on website too.
2018幎10æ19æ¥
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Red Dog Music ããã®åç
Hi Joseph,
Thank you so much for your kind words. We do our best to always be honest and open in everything we do so I'm very happy to read your review!
If our team can ever help you again in the future, we'll still be here on the phone if you need us.
Kind Regards,
Red Dog Music
Mackie Gear
I recently purchased a Mackie mixer and pair of speakers through Red Dog. I was initially going to purchase the equipment from an alternative online retailer due to the price but decided to contact Red Dog. I was quickly contacted by Gary who was able to supply same gear and match the price which I really appreciated. The staff are all very helpful and the shop has a great chilled atmosphere. Will definitely be back. Thanks Red Dog!
2018幎10æ18æ¥
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Red Dog Music ããã®åç
Hi Gayle,
Thank you so much for leaving your lovely review. I really hope your Mackie mixer is being put to good use already. I'll make sure Gary gets a chance to read your kind words and if he can ever support you again do let us know.
Kind Regards,
Red Dog Music
Thanks to Red Dog Music in EdinburghâŠ
Thanks to Red Dog Music in Edinburgh for dealing with my Epiphone Wildkat order in a efficient and pleasant manner.
I received the guitar in first class condition and in perfect tune,and at a good price.
And again many thanks Red Dog.
Ken Barclay.
2018幎10æ18æ¥
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Red Dog Music ããã®åç
Hi Ken,
I hope you're still loving your new Wildkat! If the team in Edinburgh can ever help you again do let us know.
Kind Regards,
Red Dog Music
A bracket on our Roland electronic drumâŠ
A bracket on our Roland electronic drum kit broke meaning one drum was unusable. Rather than having to replace the whole drum pad, they managed to source a replacement bracket direct from Roland, taking the cost from over £100 down to £7.95.
2018幎10æ18æ¥
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Red Dog Music ããã®åç
Hi Ian,
Thank you so much for your review.
I'm really happy to hear we managed to find a solution that was right for you. At Red Dog Music everyone who works here always looks for the best option for you. There are sometimes more expensive ways to do things but we always aim to be open and honest (often at the expense of ourselves), but we are a small business that is here to help people be creative and enjoy making music first and foremost. I'm so glad that you got a chance to see what we try to do day in and day out.
If our team can ever support you again, please do let us know.
Kind Regards,
Red Dog Music
Great customer service
Great customer service. Very easy company to deal with. Very happy with the transaction. Thanks!
2018幎10æ18æ¥
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Red Dog Music ããã®åç
Hi Joe,
Thanks for your review. If our team can ever help you again, please do let us know.
Kind Regards,
Red Dog Music
Really nice company
Had a few issues with my order, but everything was resolved really smoothly. These guys are a really nice bunch to deal with, definitely recommended...
2018幎10æ3æ¥
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Red Dog Music ããã®åç
Hi Kyle,
Please accept my thanks on behalf of the web team here at Red Dog Music for your very honest and kind review. As a small, family based business we owe everything we have to our customers, we don't have anyone else to answer to! It's always disappointing for us when things aren't perfect (as our immense amounts of 5 star reviews attest to), but I'm always happy to see that once something has gone wrong we really have pulled out all the stops to make it right again.
If our team can ever help you again or support you with your original purchase please do get in touch.
Kind Regards,
Red Dog Music
Excellent service and excellentâŠ
Excellent service and excellent communication throughout. Very kind and helpful.
2018幎10æ1æ¥
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Red Dog Music ããã®åç
Hi Mr Harbut,
I just wanted to thank you on behalf of the web team here at Red Dog Music for your very kind review. If there is ever anything else we can do to support you in the future, please do get in touch.
Kind Regards,
Red Dog Music
Always pleasant to deal with
Always pleasant to deal with. Very helpful and personable.
2018幎9æ30æ¥
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Red Dog Music ããã®åç
Hi Chil,
Thanks for leaving a review for us! We're glad to hear you were happy with our service. If there is ever anything else our team can do to support you, just let us know :-)
Kind Regards,
Red Dog Music
Korg G1 Air & Edinburgh Store Review
I purchased a Korg G1 Air from the Edinburgh branch of Red Dog Music several months ago. The process leading up to purchasing this piano was greatly facilitated by Will (who answered a significant number of questions with patience, professionalism, friendliness, and knowledge!). His cusomter service was excellent, without being pushy - exactly what I would hope a store like Red Dog to provide.
The piano itself was something that it took me a while to decide on in part because no one seemed to have a display model and in part because there seemed to be few reviews online about it. I was extremely interested in it because it a) fit in the very small space I had to give to a piano and b) seemed to have a significant number of high quality features for the price. Even so, it felt risky to try to buy a piano that I hadn't actually played on ever. In the end, I decided to go for it, and I am very happy to report that after several months of playing on it that I am extremely happy with my choice to purchase this instrument.
The sound quality of the different pianos is, in my opinion, excellent, both through the speakers and head phones (and I say this as someone who was fortunate enough to grow up playing on a baby grand).
Before purchasing it I played on many of the higher quality models by Yamaha, Roland, and Casio. However, I didn't go for these brands for several reasons. Firstly, very few of them actually offered a high quality model that would fit in the narrow space I had to give to a piano. Secondly, of those that were available, I wasn't sufficiently convinced by their sounds relative to the price. Thirdly, I found that I preferred the keyboard found on the G1 Air (which I could test, thanks to it also being on the Kronos). It may not be exactly like playing on a grand piano, but it feels great.
Having now played the G1 Air for a while, I can say that the degree of adjustability on the G1 Air sounds is also worth commenting on. It's useful to have some degree of customizability without it being overly complicated. I really like this feature since I was purchasing the G1 Air to be a piano and nothing else really. In addition to the excellent pianos, the Korg G1 Air includes various other instruments. They aren't of any particular concern to me for the most part, but I would like to highlight that there are two organ sounds on it that are stunning (grand/pipe). I was blown away by them, and because their quality wasn't even a consideration when I was purchasing the instrument, that is like icing on the cake.
The piano fits in an incredibly small space, and looks great.
In my few months' of playing the G1 Air so far, my only slight criticism is that I have to watch how closely I sit to the keyboard so that my knees don't bang into one of the speakers. All in all, though, that is a very trivial thing to raise. I also have found nothing to contradict the very lengthy review written by AZ Piano News Blogspot. In short, I highly recommend this piano AND I highly recommend purchasing it from Red Dog -ask Will for help - he's great! Hopefully the Edinburgh store can get a demo model in so people can play on it before deciding to purchase it :).
2018幎9æ27æ¥
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Red Dog Music ããã®åç
Hi Corinne, wow, thank you so much for the brilliant review, and for letting us know how you got on with the piano after getting a few months out of it first. It sounds like you've definitely made the right choice with the Korg G1, so that's great for us to hear. And yes, you were lucky to get the friendly Will treatment! :-) I've passed your review on to him and he sends his best wishes.
If you need any further support from us, you know where we are. Enjoy the G1 Air!
Thanks again!
Red Dog Music
100% happy with all stages up to andâŠ
100% happy with all stages up to and inc delivery.thank you
2018幎9æ24æ¥
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Red Dog Music ããã®åç
Hi Alan,
Thank you for taking the time to leave such a positive a review for us. We're glad to hear you were happy with our service. If there is ever anything else our team can do to support you, just let us know :-)
Kind Regards,
Red Dog Music
Helpful Pros who know what they areâŠ
Helpful Pros who know what they are about !
2018幎9æ23æ¥
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Red Dog Music ããã®åç
Hi Gordon,
Thank you for taking the time to leave a review for us. We're glad to hear you were happy with our service. If you need any further help, just give us a shout.
Kind Regards,
Red Dog Music
Very friendly
Very friendly , very helpful and always happy to help! Highly recommend!
2018幎9æ22æ¥
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Red Dog Music ããã®åç
Hi Sam,
Thanks very much for your kind review! If there is ever anything else our team can do to support you, just let us know :-)
Kind Regards,
Red Dog Music
I wanted to buy a guitar effects pedalâŠ
I wanted to buy a guitar effects pedal for a birthday present. I have have used Red Dog Music once before and was impressed by the quality of the service they offered. I was very pleased to see that their price for the item, Boss RV6, was as good as anywhere else, and with free delivery. I ordered and the pedal came very quickly. I cannot fault this service. I would recommend Red Dog Music to anyone.
2018幎9æ21æ¥
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Red Dog Music ããã®åç
Hi Michael,
I just wanted to say a big thank you for leaving your review. I hope the RV6 was well received! If our web team or Roland specialists can ever help you again do let them know.
Kind Regards,
Red Dog Music
Great shop for all equipment for yourâŠ
Great shop for all equipment for your music studio. Had a great time playing with the equipment and great direction from staff to help me decide on the right bit of kit and a very good price.
2018幎9æ18æ¥
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Red Dog Music ããã®åç
Hi Mikey,
I'm really happy to hear you walked away with right kit for you. We do everything we can to make sure you get to see all the options and can make the right decisions and choices!
If we can ever help again please don't hesitate to get in touch.
Kind Regards,
Red Dog Music
Red Dog Music ããã®åç
Hi Stuart,
I just wanted to say thank you from the Red Dog web team for leaving your very kind review. If there is ever anything else our team can do to support you, please do let us know.
Kind Regards,
Red Dog Music
Great service.
2018幎9æ15æ¥
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Red Dog Music ããã®åç
Hi Donald,
Many thanks for taking the time to share a review. If we can ever help again in the future, please do get in touch.
All the best,
Red Dog Music
Great customer service
There was a hiccup with my order but once I phoned and spoke to Dave in the Edinburgh store he put it right straight away and phoned me back to confirm - great customer service.
2018幎9æ15æ¥
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Red Dog Music ããã®åç
Mr Cooper,
Please accept my thanks on behalf of Dave in Edinburgh for your kind and honest review. We are the first to admit when we get things wrong and our reputation is one that has been earned from genuine care and appreciation of our customers. What I am really happy to hear about here is that we did what it took to make things right for you. As a small independent retailer in a family driven company our customers mean the world to us, if we can ever offer to help you again in the future do get in touch and we'll ensure your next purchase is a 5-star process without any hiccups!
Kind Regards,
Red Dog Music
Awesome
Their site I ls very easy to use, my delivery was fast and the package was very well wrapped up and protected, thanks red dog music âïž
2018幎9æ13æ¥
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Red Dog Music ããã®åç
Hi Alfie,
Thank you so much for your review of shopping with Red Dog Music online. It's really great to have some feedback on our website, we really do spend so much time trying to make everything as easy and simple to use.
If we can ever help again, please do let us know.
Kind Regards,
Red Dog Music
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